Управляющий розничной сетью / Retail management

Была больше месяца назад

По договорённости

50 лет (родилась 17 апреля 1975)

Москва

Чистые пруды

Занятость

не указано

Гражданство

Россия

Контакты

Телефон

Почта

Будут доступны после открытия

Фото, имя и контакты доступны только авторизованным пользователям

Опыт работы 24 года и 10 месяцев

- Февраль 2019 – работает сейчас
- 6 лет и 10 месяцев
Директор по продажам
BLACK STAR WEAR, Москва
Ресторан, общественное питание, фаст-фуд, Бизнес-образование, Розничная сеть (одежда, обувь, аксессуары), Интернет-магазин, Одежда, обувь, аксессуары, текстиль (производство)
Обязанности и достижения:
В подчинении 3 канала продаж (собственная розничная сеть, E - commerce, франчайзнговая сеть) и отдел маркетинга. - организация и поддержание эффективной работы каналов сбыта; - выполнение плана продаж и анализ деятельности; - активное развитие продаж и открытие новых магазинов; - управление командой: подбор, развитие, оценка, карьерное развитие, ротация, мотивация персонала; - составление планов продаж; - контроль за управлением товарными запасами, распределением товара; - ответственность за финансовый результат розничной сети (ФОТ, аренда, бюджет, расходы и др.); - оптимизация затрат и операционных расходов; - маркетинговые и PR мероприятия, кросс промо (совместно с отделом маркетинга): планирование, организация проведения и контроль финансового результата; - P&L и отчетность.
- Ноябрь 2017 – июнь 2018
- 8 месяцев
Ceo
SPBU STATE UNIVERSITY ALUMNI ASSOCIATION, Москва
Вуз, ссуз колледж, ПТУ
Обязанности и достижения:
• promotion of the University brand and raise its profile in the global environment • developing the Association as aa expert community for enhance professionalism • supporting professionalism, creativity and research initiatives both within the alumni community and throughout SPbU • reinforcing SPbU competitivness • maintaining and enhance the University’s educational and cultural values
- Август 2013 – июнь 2017
- 3 года и 11 месяцев
VIP Clients Retail Manager
Louis Vuitton, Москва
http://www.louisvuitton.com
Розничная сеть (одежда, обувь, аксессуары), Одежда, обувь, аксессуары, текстиль (продвижение, оптовая торговля), Одежда, обувь, аксессуары, текстиль (производство)
Обязанности и достижения:
Focusing is to attract and establish a client relations business stream and high value clients within the retail business. In addition to management of the Apartment and private client relations, work collaboratively with the Division Managers to create an inspiring and exceptional experience for the clients. Monitoring of KPI / CRM correspondent. Developing strategies to refine customer relationship management programs, ensuring captured data is used and developed in line with promotions and through the creation of innovative concepts for clients who help increase sales and reputation of the brand. Developing and nurturing strong client relationships through properly planned marketing and sales activity and strategic networking. Developing the business, maintaining leadership in the market. Managing and developing the customer relations team and the apartment team. Managing Apartment operations, events and being a brand ambassador with giving the specific attention to VIC (Very Important Clients) base (# 1 in Europe) and become # 1 for VIC in Russia, paying attention to re-new the future VIC pool through dedicated action with VIC-to-be.
- Март 2012 – май 2013
- 1 год и 3 месяца
Head of Retail, Russia
FREYWILLE LLC, Москва
http://www.frey-wille.com
Розничная сеть (ювелирные изделия), Ювелирные изделия, бижутерия (производство)
Обязанности и достижения:
In charge of the own retail chain management and development (21 boutiques throughout the country with 110 employees in 9 cities, including Heads of Branches reporting directly to me). Direct reporting to the General Manager Russia and the Eastern & CIS Countries Area Manager (based at HQ in Vienna). Opening of the first ever FREYWILLE group “Flagship” store in Moscow (in the pedestrian street: Kuznetsky Most). In charge of the full project realization (from tendering procedure for and management of fit-out works (general contractors/sub-contractors) and negotiation with real estate agencies/the landlord, to working out the business plan, recruiting and training the sales team, etc.). Management of FREYWILLE’s retail chain in Russia: from budgeting (KPIs definition, P&L preparation and monitoring) to commercial activities including negotiations with landlords and clients (B2B and others), stock management, trade-marketing (e.g. loyalty programs etc.) and market analysis (brands positioning on the market, competitors activities, market development forecast), staff management (hiring, training). Participation to strategic management decisions on business/geographical expansion and proper use/allocation of resources. Business Strategy, Planning and Analysis with significant impacts on business results through boutique target settings and achievement of operational results.
- Февраль 2011 – март 2012
- 1 год и 2 месяца
Retail Operations Manager
Nokia LLC, Russia - VERTU devision, Москва
http://www.vertu.com
Розничная сеть (ювелирные изделия), Розничная сеть (мобильный ретейл), Мобильная связь, Ювелирные изделия, бижутерия (производство)
Обязанности и достижения:
In charge of the development and management of Vertu’s own retail stores network in Russia. Direct reporting to Business Development Manager Russia & CIS and Vertu Global Retail Manager (based at HQ in London). Successful opening of two monobrand own Vertu boutiques in Moscow (Nikolskaya and GUM). Full projects responsibility: from business plan preparation to stores fit-out works, contract negotiations with realtors/landlords and other service providers, sales team recruitment and day-to-day management of stores (e.g. surveys of key sales’ trend, stock management, supervision/control of stores’ operations, etc.). Also in charge of management of Vertu distributor monobrand stores in Russia. Participation in the definition and implementation of Vertu sales and trade marketing strategies (organization of commercial events, promotional campaigns, etc.).
- Июнь 2008 – февраль 2011
- 2 года и 9 месяцев
Key Account Manager
Nokia LLC, Москва
http://www.nokia.ru
Мобильная связь
Обязанности и достижения:
Direct reporting to Nokia General Manager, Russia. Leading role in strategic negotiations with Euroset (the biggest Russian retailer) and RTC (Russian Telephone Company, MTS operator retail chain) with a view to strengthen relationships through the negotiation and implementation of a direct contracts on mutually beneficial terms, joint marketing campaigns, etc. Successful negotiation of direct purchasing contract between Euroset and Nokia that led to a significant increase of Nokia sales. Trade marketing, GTM activities with these clients. Promotion of Nokia services (and applications) towards and throughout the “Big Three” Russian operators’ retail networks (VimpelCom, MTS, Megafon).
- Февраль 2007 – май 2008
- 1 год и 4 месяца
Key Account Executive
Nike LLC, Москва
http://www.nike.com
Спортивные товары и оборудование (продвижение, оптовая торговля), Спортивные товары и оборудование (производство)
Обязанности и достижения:
Direct reporting to the Sales Director Nike, Russia. Strategic accounts management (Sportmaster, Vysshaya Liga, Epicenter). In charge of sales and trade marketing strategy/implementation as well as price and product range negotiations during pre-order sessions. Participation to various professional trainings and fairs. Strong Increase in sales volume / value at Sportmaster.
- Январь 2006 – декабрь 2007
- 2 года
Project Manager/Key Account Manager
adidas Group, Москва
http://www.adidas.ru
Розничная сеть (спортивные товары), Спортивные товары и оборудование (продвижение, оптовая торговля), Спортивные товары и оборудование (производство)
Обязанности и достижения:
Key Account Managing (RBK- Reebok JSC, Decathlon LLC) and, Project Manager (RockPort brand). Direct reporting to the Commercial Director Adidas, Russia. Development of the RockPort brand within the territory of Russia (brand development strategy: marketing analysis, sales planning and forecasting, preparation of business plan, etc.). Work in close collaboration with legal and finance departments to define appropriate pricing policy and commercial terms.
- Январь 2003 – декабрь 2006
- 4 года
Business Development Manager, Eastern Europe
SATAREM S.A.
http://www.satarem.com
Обязанности и достижения:
From September, 2004 based in Russia. Direct reporting to the General Manager in France. Elaboration of business development strategy and implementation of sales policy in the former USSR and CIS countries (including Russia). In charge of conducting commercial negotiations, implementing sales strategy and monitoring payment recovery procedures, supervising and managing the activity of the marketing/communication departments. Close co-operation with the Logistic and Purchase departments. Participation to various professional conferences and fairs.
- Март 2001 – ноябрь 2002
- 1 год и 9 месяцев
Area Sales Manager, USA area
BEL AIR INDUSTRIES S.A.
Одежда, обувь, аксессуары, текстиль (продвижение, оптовая торговля), Одежда, обувь, аксессуары, текстиль (производство)
Обязанности и достижения:
Direct reporting to Commercial Director of the company, France. Second French high-quality luxury textile manufacturer. In charge of sales and company’s US customer-base development on this market. Numerous business trips to the USA. Collaboration with producers of final goods, distributors and retailers. Participation to international fairs in Brussels and USA.
- Январь 1997 – март 1998
- 1 год и 3 месяца
Retail Account Manager, customer business development department
Procter & Gamble, Москва
http://www.joinpg.ru
Бытовая химия, парфюмерия, косметика (продвижение, оптовая торговля), Бытовая химия, парфюмерия, косметика (производство)
Обязанности и достижения:
Direct reporting to the Sales Manager of Saint-Petersburg branch. Collaboration with retail shops, supermarkets, wholesalers, cash&carry system and chains. Development of client relationships, preparation of documentation and follow-up of payment recovery procedures. Main targets - sales increase on a full distribution basis. In charge of training staff from our various distributors, wholesalers and stores.

Образование

- Высшее образование
- 2000
Университет Лион III, Франция
Факультет: Факультет делового управления
Специальность: Диплом по специализации «Международные Коммерческие Отношения»
- Высшее образование
- 1997
Санкт-Петербургский государственный университет
Факультет: Экономический, экономическая теория
Специальность: Диплом по специализации «Экономическая Теория»

Обо мне

Дополнительные сведения:

• Retail chain development and management • Own and franchising sales channels establishment • Development and implementation of price policy • Providing of stores financial efficiency • People management and recruiting • Client relationship • FMCG and Luxury retail • FMCG wholesale • Product management • Stock management • FMCG and Luxury goods sales • French enterprises representation in Russia Business English, Key Account Management, Presentation skills, Teamleading, Sales Management, Business Development, Account Management, Управление проектами, Ведение переговоров, Sales Skills, Analytical skills, Negotiation skills, Деловая переписка, Управление продажами, Управление персоналом, Team management, B2B Продажи, Project management, Sales Planning, Business Planning, CRM, Организаторские навыки, Деловое общение, Работа в команде, Обучение персонала, Активные продажи, Подбор персонала, Заключение договоров, Advertising, Планирование продаж