Дополнительные сведения:
Sales and Customer Relationship Management
▪ Setting up and controlling whole Sales Process including needs analysis, prospecting, lead generation (cold calling and networking), follow up, consulting, conclusion, accounting and aftercare
▪ Acquisition of long-standing clients in the CIS area and the most important costumers in the sector
Analytical and technical skills
▪ Solving with a high degree of creativity complex technical problems of clients with assembly processes of medical systems
▪ using CAD software, SAP and MS Office (Word, Excel, Project, Power Point, Visio) at expert level
Entrepreneurship
▪ Initial market research, business planning and budgeting from the scratch
▪ Multi-factor analysis of options, commercial and legal negotiations with Russian partners
Operational and strategic management
▪ Highly self-motivated elaborating and optimizing business processes for all cooperate areas
▪ Building up data creation department to support local industrial clients with configurable product database
Marketing, Online Marketing and Brand Building
▪ Presenting companies brand on 70% of exhibitors stands at most important trade fair of office furniture industry in Moscow, organizing and accompanying exhibition appearance
▪ Increasing page views (0 to 1400 a day) of the new regional web site (2011 - 2014) thanks to blog writing, forum activities and SEO
▪ Designing and tracking Email Marketing Campaigns for newsletter subscribers
Networking and Communication
▪ Guiding and enabling other company branch offices to win important customers due to excellent personal contacts to decision makers in local market area
▪ Building up and maintaining a strong Business relationship mostly with company officers and supervisors from Russian and European Office Furniture industry
Training and Customer Service
▪ Designing and performing training programs and webinars
▪ Customer service, technical support and problem solving for installing and using our software
Teamwork and leadership
▪ Coordinating and leading a team of five engineers in a project with order volume of 600000 €
▪ Managing projects and controlling tasks of Russian employees and project based freelancers
▪ Leading as a student a practical course in mechatronics for younger students