Обязанности и достижения:
2007 – 2011. General Director
• Responsible for all business functions.
• Leading the Lamira senior management team in the development of annual strategic business plans. Responsible for the preparation of annual and Long Range Plans, establishing and achieving long-term strategic financial targets and supporting the continued growth of key performance indicators.
• Creating a comprehensive technology strategy that matched the business plan and implementing several Lamira tools.
• Supervising operation teams in setting goals and reaching budgetary objectives.
• Spearheading business development opportunities and strategic partnerships with vendors.
• Meeting daily with management teams to facilitate problem solving and maintain clear channels of communication, weighing costs and benefits, creating solutions and consulting with others, providing weekly executive updates to track and troubleshoot progress, frequently creating multi-layered contingency plans.
• Creating a vision and plan for the company and then teaching the planning and implementation techniques on the Lamira Leadership Training Program.
• Hiring and supervising management in the development.
• Leading a restructuring team to modernize operations.
• Presenting a seminar for top- managers entitled “Recruiting, Training and Motivating Personnel”.
• Comprehensively evaluating business management and personnel strengths to consolidate operations and smoothly arrange transition assignments.
• Reporting to shareholders regularly.
COMPETENCIES AND ACHIEVMENTS IN WHOLESALE DEPARTMENT
• Helped grow revenue by leading this division, creating a client database system, providing pre-sales and post-sales support and training and providing dedicated leaders for client management.
• Created a B2B operational structure, included sales and delivery through out RF.
• Communicated with client by conducting regular briefings for the executive sand by creating end-of-year summary documents detailing all accomplishments for the year.
• Created a CRM system for the clients with tailored marketing and data warehouse analysis to increase customer loyalty.
• Developed policies, procedures and processes for all aspects of operations including dealer approval, sales, customer support and billing.
• Implemented the Lamira Data Warehouse System, which enabled business people to write queries against the Lamira data, allowing speeder response.
• Assumed control and increased employee morale based on a Lamira Employee Satisfaction Index.
• Met or exceeded revenue and profit targets for the company.
• Provided excellent customer service and received a 6 out of a possible 7 on the Lamira Customer Service Index.
• Created a Promotion Planning Strategy, minimizing cost and maximizing impact.
• Negotiated strategic partnerships with major suppliers.
COMPETENCIES AND ACHIEVMENTS IN CHAIN STORE MANAGEMENT
• Identified key trends.
• Budgeted.
• Forecasting of sales, stocks, trade square usage effectiveness.
• Elaborated several retail formats for different target segments.
• Created Continuous Replenishment Process, which allowed managers to reduce inventory by 50% and reduce stock outs.
2004 – 2007. Chain Stores operational management. Director.
• Consistently exceeded goals for sales, inventory management and productivity.
• Worked out and analyzed an assortment matrix. Determined brands. Controlled the everyday stocks.
• Took part in trade fairs to arrange contracts and make orders. Established close interaction with suppliers from Germany, Denmark, Netherlands, Czech Republic, Italy etc.
• Recruited and supervised staff, providing support and leadership in individual career and overall company growth.
• Developed and presented a number of multimedia training seminars on category management, merchandizing, active sales.
• Traveled extensively to investigate retail practice in Europe, USA, Japan.
Management business-unit Fashion & Accessorize
• Opened the 800 sq m store. Subsequently introduced the main brands into other chain stores.
• Worked out an assortment matrix with suppliers from Italy, Germany, Denmark, the Netherlands, Czech Republic and Spain using their brands: AirField, Caractere, Jobis, Armand Basi, Estere Culto, Carlo Colucci, Laltra Moda, Compagnia Italiano, Betty Barclay, Apriori, More&More, Lerros, Steilmann, Modee, Blue Seven, InTown, Park, Roy Robson, Stones, Camp David, Dress Master, Marc Aurel, Nienhause etc.