Обязанности и достижения:
1. Greeted and actively listened to customers to uncover purchasing need sand provide recommendations based on automotive requirements.
2. Used consultative sales process to match customers with vehicles suiting their needs.
3. Demonstrated vehicle functionality and explained options, accompanied prospective customers on test drives, and explained costs associated with purchase.
4. Researched new automotive releases to maintain knowledge on new products and trends.
5. Informed customers on associated dealer services and products such as extended warranties.
6. Interviewed prospective customers to identify purchasing needs and articulate vehicles' value and benefits.
7. Scheduled prospective customer appointments to direct sales traffic to dealership.
8. Investigated and resolved grievances from existing and prospective customers, and forwarded unresolved complaints to designated departments for additional investigation.
9. Maintained currency on industry trends, new and pre-owned vehicle inventories, and individual vehicle features.