Senior Project Manager, IT Business Partner

Был больше месяца назад

По договорённости

Соискатель скрыл дату рождения

Москва, готов к переезду

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полная занятость

Гражданство

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Опыт работы 7 лет и 3 месяца

- Апрель 2017 – февраль 2020
- 2 года и 11 месяцев
Senior Program Manager
Procter & Gamble
Обязанности и достижения:
Leading organization managing all Employee oriented IT and Workplace Services in Eastern Europe and Central Asian Republics. Covering 3 countries with 3 general offices with 1400 employees. Managing and governing strategic P&G partners (e.g. Jones Lang LaSalle, Hewlett-Packard, DXC, HCL, Xerox, Cisco, British Telecom, MTS, Vodafone, Softline, Damovo, and many others) and local leaders to deliver key projects and ongoing operations above expectations. Accountable for annual capital and expense budgets 15+ million dollars. Major Project Portfolio delivered over this time: • Global. AR & VR application development. VR - shopper insights environment. AR – Plant technician onboarding and assistance tool. Release is planned for Jan 2020. • Global. iOS/Android Application Development for P&G Employees to enable ad-hoc IT/HR support; Leading global project team of 20+ technical and business stakeholders; Building resilient infrastructure across 5 regions to drive quality and performance commitments. UX/UI development, tests and interviews with employees; ServiceDesk BI Dashboard development to analyze trends, preventive support needs and user support insights; development and execution of commercialization/training materials; iRisk and GDPR requirements are met; Country specifics are mitigated; app launched for all P&G employees - 32000 authorized users by date; Productivity increase +8%; User Experience rate 4,6/5 • Global Implementation of HCL company as Global Technical Integrator and Support provider for all P&G markets: managing 5 regional PMs; 30+ Regional leadership stakeholders; 7 HCL Service Delivery Managers. Replacement/ hiring of on-site support agents at offices and plants (~ 680 outsourced IT Specialists). Readiness establishment for 5 Regional IT Call Centers (Knowledge articles preparation and updates; Trainings for 115 call center agents; Capacity Tests) Dispatch support model implementation for remote locations. Negotiation of Service Contract, SLAs, SOWs, SOPs and other outcome-based parameters. Service Operational Excellence is met as of Day1 • Global. Acquisition of Merck business - integration of Employee oriented IT and Workplace Systems on Global level; managing overall transition and adoption of IT and Workplace Services to Merck employees. Deal terms: all affected employees are enabled by the following services as of Day 1: Computing, Mobility Services, Server & Voice Infrastructure Support, IT& HR Support, Video Collaboration Services, Facilities Support, Parking, Car fleet, Payroll, Travel Services. • Global. Video Collaboration Services transformation. 120 Cisco Video Rooms implementation across 43 locations; managing technical and contractual readiness via 12 technical stakeholders and 3 purchasing managers; Planning and improvement of network capacity; Rooms remediations; Customs relations management. • Regional. New P2P platform (Coupa) implementation in Europe • Regional. Enterprise Network Transformation – CaaS across European offices; • Regional. Employee Digitization program - Office 365 integration and adoption; • Regional. Compliance and Governance Initiatives on IT/Facilities budgets control; • Regional. Expense report tool (Concur) implementation; • Regional. Bringing new technical competency program (Power BI and Knime); • Global. Information Security Audits, Business Continuity Planning; • Local. Implementation of accessibility environment for Disabled People; • Local. Moscow General Office Refurbishment; • Local. Kiev General Office Relocation.
- Июль 2016 – март 2017
- 9 месяцев
Senior Project Manager
Procter & Gamble
Обязанности и достижения:
Senior Project Manager Global Project Manager of ambitious Mobility Service provider transition affecting 53 countries across the globe, 28000+ employees, 23 Mobility carriers, 5 new Carriers RFP and implementation. 1 Global Technical Integrator implementation. Delivering employee productivity, employee experience, compliance and multimillion-dollar savings. Local. Divestiture Project of Dzershinsk plant to Coty - responsibility for IT infrastructure separation. Local. HR Vacation Tool implementation.
- Апрель 2013 – июнь 2016
- 3 года и 3 месяца
Project Manager
Procter & Gamble
Обязанности и достижения:
Leading organization managing all P&G IT and OT Infrastructure in Eastern Europe and Central Asian Republics. Covering 3 countries with 5 P&G production plants with over 7000 employees. Managing and governing strategic P&G partners (e.g. Interstates, Rockwell, Hewlett-Packard, Xerox, Cisco, British Telecom, MTS, Vodafone, Damovo, Accenture, and many others) and local leaders to deliver key projects and ongoing operations above expectations. Accountable for annual capital and expense budgets 5 + million dollars. Project Portfolio delivered over this time: • Regional/Local. Voice Infrastructure transformation across Europe Plants. • Regional. Network Transformation efforts across Europe Plants. • Regional. Educational campaign on MS Office tools for Europe Offices and Plants. • Local. Harmony project- operations procedures standardization. • Local. Video Rooms implementation across EECAR Plants and Offices.
- Декабрь 2012 – апрель 2013
- 5 месяцев
Consumer Solutions Intern
Procter & Gamble
Обязанности и достижения:
Leading 3 major initiatives to drive P&G presence in online retail sector.