Дополнительные сведения:
I’m energetic, open, friendly, communicative, easy learning and ready to the new challenge and new experience. I’m pro-active, including making better work environment and procedures
I have good experience:
• Long experience in managing working groups
• Knowledge about IT processes
• Implantation and implementation of new tools in contact centres
• Implantation and implementation of work procedures in international contact centres like Arvato Bucaramanga (Colombia) and Arvato Lima (Peru)
• Participation in development and promotion of new products and solutions for internal customers.
• Coordinating and evaluating work teams with more than 55 people under my direction.
• Good in fixing troubles with workmates and motivation employers.
• Building strong relationships with internal customers and colleagues
• Knowledge about electronics devices, components and solving troubles
• Good in working with electricity installs and planning electric installations
Education Qualifications
• Electricity Industrial Engineering (Especiallity Industrial Electronics).Universidad de Salamanca.
• Automatic and electric installations. CIFP Río Tormes
• Automation in industrial processes: Programmable Controllers. FOREM
• Layout and operation of solar photovoltaic. FOREM
• Spanish teacher for foreigners (ELE), levels A1, A2 y B1. Instituto Cervantes
Training
International Course of Electronics and Telecommunication. Universidad de Salamanca
Course of Multimedia Creation: Director 8 (TM)
Course of English Pre-Intermediate. 100 h
Course of Adobe Flash CS4 Initiation Level. 40h
Course of Occupational Risk Allowance Basic Level. IFES. 30h
Course of Básic English III. IFES. 100h
Course of Engineering Design Applications: AUTOCAD. FOREM. 70h