Резюме № 47673199
Обновлено 3 февраля 2020
Обновлено 3 февраля 2020
Менеджер ресторана
Был больше месяца назад43 года (родился 01 мая 1982)
Москва, готов к переезду: Новосибирск
Условия занятости
Полная занятость
Стандартный график
В офисе/На объекте
Гражданство
не указано
Контакты
Телефон
Почта
Фото, имя и контакты доступны только авторизованным пользователям
Опыт работы 21 год и 9 месяцев
- Сентябрь 2016 – работает сейчас
- 9 лет и 4 месяца
Service Manager
Anglo American school of MoscowОбязанности и достижения:
Key Responsibilities: • Oversee all front and back of the house restaurant operations • Ensure customer satisfaction through promoting excellent service • Respond to customer complaints tactfully and professionally • Maintain quality control for all food served • Analyze staff evaluations and feedback to improve the customer’s experience • Project future needs for goods, kitchen supplies, and cleaning products; order accordingly • Oversee local health code compliance and sanitation standards • Look for ways to cut waste and decrease operational costs • Generate weekly, monthly, and annual reports • Train new employees and provide ongoing training for all staff • Attend quarterly meetings.- Январь 2016 – май 2016
- 5 месяцев
Restaurant General Manager
Perfect Food GroupОбязанности и достижения:
Key Responsibilities: • Supervisory responsibilities in interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems • Coaching and mentoring team members to ensure employee’s success on the job and guest satisfaction • Modeling professional behavior while creating a warm, fun, friendly, and hospitable atmosphere that encourages people to do their best • Contributes to meeting the restaurant’s sales goals • Ensuring complete and timely execution of corporate & local marketing programs • Promoting suggestive selling techniques • Resolves guest problems with food and service issues • Effectively managing the restaurant within the policies and company guidelines while ensuring 100% guest satisfaction at all times. • Maintaining efficient operations, appropriate cost controls, and profit management • Enforcing safe work behaviors to maintain a safe environment for both guests and crew members • Monitoring daily activities to ensure quality food and cleanliness standards • Controlling day-to-day operations and profit & loss, by following cash control/security procedures, maintaining inventory, managing food and labor, reviewing financial reports, and taking appropriate actions. • Manage food, labor, paper and other controllable costs • Controlling food costs by following recipes and portion control.- Декабрь 2014 – январь 2016
- 1 год и 2 месяца
F&B Manager
American Diner of MoscowОбязанности и достижения:
Key Responsibilities: • Hiring and supervising the staff • Prepare and implement standard operating procedures • Manage staff performance in accordance with established standards and procedures • Monitor adherence to health, safety and hygiene standards in kitchen. • Ensure quality of F&B presentation • Observe size of food portions and preparation quantities to minimize waste • Interact with customers to ensure all inquiries and complaints are handled promptly • Analyze F&B costs and assign menu prices • Ensure cash management procedures are completed accurately • Set and monitor budgets, analyze budget variances and take corrective actions • Establish and implement financial controls • Implement and oversee cost cutting measures • Plan and monitor restaurant sales and revenue • Prepare and analyze management reports • Negotiate purchase prices and develop preferred suppliers • Schedule F&B deliveries • Arrange for maintenance and repairs of equipment and services.- Январь 2013 – ноябрь 2014
- 1 год и 11 месяцев
F&B training Manager
Transind Holding (Doha,Qatar)Обязанности и достижения:
Key Responsibilities: • Organize all the assigned functions and complete preparation work in accordance to departmental standards • Constantly monitor staff performance in all phases of service and job functions, ensuring that all procedures are carried out to departmental standards • Monitor and maintain cleanliness and working condition of departmental equipment, supplies and work areas • Plan, organize and monitor the set-up, service and breakdown • Assist Restaurant Service Staff with their job functions to ensure optimum service to guests • Responsible for forecasting and scheduling • Meet all the forecasted and budgeted obligations within acceptable guidelines • Hiring, training and supervising the staff • Maintain and control a high level- Январь 2011 – декабрь 2012
- 2 года
Senior Sales Advisor
Vodafone Qatar Head office Doha,Qatar)Обязанности и достижения:
Key Responsibilities: • Promote the sales and renting of company real estate portfolio • Actively generate new business for Company in terms of generating more properties to promote and procuring potential tenants and buyers. • Inspect condition of premises, and arrange for necessary maintenance or notify the company of maintenance needs. • Accompany clients during visits to and inspections of property, advising them on the suitability and value / features of the property they are visiting. • Act as an intermediary in negotiations between the property owners and clients. • Coordinate with outside real estate brokerages as per Company’s interests. • Advise the company on how to make property more appealing to potential clients. • Finalize and coordinate documentation such as representation agreements, lease agreements, closing statements, and the like, as they are related and needed. • Coordinate property rental and sales deals, overseeing signing of documents and disbursement of funds. • Continually stay in touch with past clients, current clients, and potential clients to provide optimal customer support and satisfaction • Provide investment advice to existing clients • Acquire and manage new clients independent of existing channels • Assist clients in determining their long-term financial goals and plans • Communicate the value of our unique service offering to prospective • Articulate rationale behind portfolio contracts and investment decisions to clients • Analyze and problem solve complex client issues • Participate in the development of new service offering opportunities as directed- Январь 2004 – декабрь 2010
- 7 лет
Floor Manager
Qatar Food Company (Americana international)Обязанности и достижения:
Key Responsibilities: • Oversees and manage daily operations of the restaurant; • Prioritizes, schedules, assigns, trains, reviews and evaluates assigned restaurant staff; • Participates with operation management team to originate, plan, develop and implement long and short term goals; • Monitors integrity of restaurant operation and the provision of services; • Delegates and oversees bartending, kitchen supervision and table service duties; • Prepares annual restaurant budget estimates, requests and final budget proposal; • Oversees menu planning, pricing and banquet operations; • Develops and implements advertising and marketing strategies for restaurant and banquet services; • Resolves routine problems encountered in performance of work assignments; • Performs other related duties as assign
Условия занятости
- Подходящие условия занятости
Полная занятость
Стандартный график
В офисе/На объекте
Образование
- Бакалавр
- 2003
Факультет: Commercial communicationСпециальность: Accountant
Обо мне
Дополнительные сведения:
Excellent problem-solving with sound judgment and decision-making skills; Excellent leadership skills; Ability to establish and maintain effective working relationships with coworkers, managers and clients; Knowledge of local and relevant employment legislation; Excellent presentation skills; Organization and project management skills; Effective influencing skills; Strong verbal and written communication skills and very good interpersonal skills; Very high degree of discretion and confidentiality; Flexible and adaptable approach to work; Good ability to work in a matrix environment
Excellent problem solving, hospitality, communication and interpersonal skills
Иностранные языки
- Английский язык — cвободное владение
- Русский язык — разговорный
Фото, имя и контакты доступны только авторизованным пользователям
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Работа в МосквеРезюмеТуризм, гостиницы, общественное питаниеРестораны, кафе, столовые, фастфудМенеджер ресторана
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