Коммерческий директор

Был больше месяца назад

100 000 ₽

51 год (родился 17 июля 1974), не состоит в браке, детей нет

Город за рубежом, готов к переезду

Занятость

полная занятость

Гражданство

не указано

Контакты

Телефон

Почта

Будут доступны после открытия

Фото, имя и контакты доступны только авторизованным пользователям

Опыт работы 23 года и 4 месяца

- Январь 2007 – работает сейчас
- 19 лет
After Sales Export Manager
SMEG S.p.A.,
Обязанности и достижения:
Contribute to the growth and retention of the customers through the provision of excellent After Sales service (customer service, service delivery, spares parts) across foreign countries world-wide, whilst optimising operating costs. Responsibilities included: develop and implement after sales service offerings and standards to ensure customer satisfaction; set up services processes, policy and key performance indicators and monitor them; coordinate and monitor market survey; visit customers to ensure they continue to receive an excellent level of service; service contracts; plan and manage yearly budget; P&L.
- Январь 2006 – декабрь 2006
- 1 год
Product Manager
SMEG S.p.A.,
Обязанности и достижения:
Responsibilities included: work with the management in development of the marketing strategy for products within each market; market research into customers, competitors, trends and economic indicators on a regional and global basis; product planning and definition; create prioritised requirements specifications for new products / new versions liaising with customers, sales and engineering; support and train the sales force; attend at fairs and main events.
- Апрель 2004 – декабрь 2005
- 1 год и 9 месяцев
Export Area Manager
SMEG S.p.A.,
Обязанности и достижения:
In charge of the Dutch market, managing all the commercial activities to develop the brand and the sales volume in Holland through the subsidiary SMEG Nederland B.V. located in Amsterdam. Responsibilities included: commercial operations and strategies, business plans, budgets, P&L, management and development of the sales network, new products’ definition, customers development and retention, events’ organisation.
- Март 2003 – апрель 2004
- 1 год и 2 месяца
Business Manager
SMEG S.p.A.,
Обязанности и достижения:
Duties: responsible for the Custom Products B.U., managing all activities of B2B sales and marketing for the product line, overview the cost situation and ensure profitability for the product, act as interface between technical team and customers (i.e. wholesalers and fitted kitchen producers).
- Сентябрь 2002 – март 2003
- 7 месяцев
Service Area Manager
SMEG S.p.A.,
Обязанности и достижения:
Duties: manage the service area of North-East of Italy (70 Service Centres), coordinate technicians, study the market service demand and customer satisfaction, analyse and control the costs of service in the area, make a monthly report for the Service Director Italy.

Образование

- Высшее образование
- 2002
Università degli Studi di Parma, Parma, Italy
Факультет: Electronic Engineering Degree (5 years course plus thesis)
Специальность: Thesis title: “Large signal DC model for InGaP/GaAs HBTs”
- Высшее образование
- 2002
King’s College London, Strand Campus, London (UK)
Факультет: Department of Electronic Engineering
Специальность: Developed a project inherent in my thesis, wrote an English report

Обо мне

Дополнительные сведения:

MEMBERSHIPS Italian Roll of Engineers, Institution of Electrical Engineers (IEE), Radio-amateur register, Italian Cancer Research Association (AIRC). Willing to world-wide transfers/moves. Travelling, tennis, skiing, football, snorkelling, cinema, music, financial markets. Компьютерные навыки: Operative Systems: Advanced Windows98/NT/2000/XP, AS400, Dos Software: Advanced Office97/2000, FrontPage, Electric, LabView, ADS Programming Languages: Good Assembler, Basic, C, Pascal