Обязанности и достижения:
Tasks:
• Client’s technical support for the most complicated cases
• Investigation and pitching of new features requested by clients
Achievements:
Created a 200 person poll which covered the most requested features, processed the results leading to dozens of improvements proposals in the product, including:
• WCAG 2.0/ADA compliance (has been implemented)
• UX Improvements (has been implemented)
• Noticeable functionality improvements, achieved by small technical changes