Director of the service center, general service manager, service manager

Был больше месяца назад

100 000 ₽

62 года (родился 09 ноября 1963)

Москва

Занятость

полная занятость

Гражданство

не указано

Контакты

Телефон

Почта

Будут доступны после открытия

Фото, имя и контакты доступны только авторизованным пользователям

Опыт работы 29 лет и 7 месяцев

- Июль 2015 – январь 2017
- 1 год и 7 месяцев
Chief Service Department and of Warehouse
"Energy and Health", Москва
Обязанности и достижения:
- organized after-sale service of H2 Water Server (innovative device producing hydrogen-rich water; produced by Suisosum, Japan) - took part in testing, installing and repairing process - cooperated with producer (solving technique problems) - placed orders of spare parts - made control of spare parts being in stock - сooperated with VIP-clients - organized training “Service of H2 Water Server” - analyzed product of Japanese and Korean competitors, found weak points of H2 Water Server and suggest scheme of competitive advantages - made suggestions how to upgrade device, in order to improve its quality (during the business trip to the plant in Japan)
- Март 2011 – май 2014
- 3 года и 3 месяца
Chief of Service Department car security system brand SCHER-KHAN
Mega_F Service, Москва
Обязанности и достижения:
• coordination of working process of department • interaction with other department of company • interaction with branch of company in other city
- Декабрь 2008 – февраль 2010
- 1 год и 3 месяца
Service Manager
Private enterprise, Москва
Обязанности и достижения:
- establishing cooperation with authorized service centers; - control of meeting the deadlines; - calculating service cost; - appreciation repaired technique for selling or utilization.
- Июль 2007 – ноябрь 2008
- 1 год и 5 месяцев
Chief of Service Department HYUNDAI electronics
Dakron, Москва
Обязанности и достижения:
• organized after-sale service; • controlled working process of repair department, spare parts stock and defective goods stock; • took part in human resources questions.
- Октябрь 2004 – декабрь 2006
- 2 года и 3 месяца
Deputy Chief of Service Department
Gamma-Center (specialization: supply and service of bank equipment), Москва
Обязанности и достижения:
• organized working process of the department; • cooperated with partners and clients, negotiated contracts with them; • formed standards of service; • organized technical trainings for staff; • developed after sale service strategy; • controlled warehouse of spare parts; • provided clients with technical operation information; • worked with reject devices; • took part in development of service application base.
- Сентябрь 2002 – октябрь 2004
- 2 года и 2 месяца
Director General
SKL-Garant, Москва
Обязанности и достижения:
• started up the firm • organized working process of the firm; • found some foreign suppliers (China); • negotiated contracts for delivery.
- Апрель 2002 – июль 2002
- 4 месяца
Senior Manager
Celeron, Москва
Обязанности и достижения:
• organized cooperation with regional after sales service; • minimized number of reject items; • analyzed statistics of reject items.
- Апрель 2001 – март 2002
- 1 год
Senior manager
ElectroTehMontazh, Москва
Обязанности и достижения:
• made client base; • developed documentation of the department; • established possibility of warrantly repair; • sold spare parts and consumable materials; • search customers and negotiated contracts with them; • cooperated with regional partners; • made marketing researches.
- Октябрь 1998 – май 2000
- 1 год и 8 месяцев
Director General
«CopyMasterCentre», Москва
Обязанности и достижения:
• made marketing researches; • controlled product range of the warehouse; • organized sale process of equipment, consumable materials and spare parts Rank Xerox; • negotiated contracts for after sales service of copiers; • cloned clients; • provided printing service; • solved administration questions with state authorities.
- Декабрь 1996 – сентябрь 1998
- 1 год и 10 месяцев
Chief of Service Department
«Orgtehprom» («Leasingbusiness» holding company), Москва
Обязанности и достижения:
• connected and serviced copying machines; • sold spare parts and consumable materials for Rank Xerox equipment; • search customers.
- Декабрь 1993 – ноябрь 1996
- 3 года
Leasingbusiness
service engineer, Москва
Обязанности и достижения:
• connected and serviced copying machines; • sold spare parts and consumable materials for Rank Xerox equipment; • cloned customers.
- Январь 1984 – декабрь 1993
- 10 лет
Adjustercontrol equipment and automation
Research Institute of metal-cutting lathes, adjuster of instrumentations and automatic devices
Обязанности и достижения:
• repaired and serviced electronic and radio equipment

Образование

- Высшее образование
- Вечерняя
- 1991
Moscow State University of Radiotechnics, Electronics and Automation
Факультет: Radio Engineering
Специальность: Radio engineer

Обо мне

Дополнительные сведения:

Sociable, cheerful, purposeful, responsible, tolerant, able to work in a team MS Office, SAP, 1C: Trade and Warehouse, Experience in organizing working process of service depatment, Experience in leading the team, Motivation of personnel, Optimization of business processes