Обязанности и достижения:
Functions:
Participation in internal company projects relating to people and functions development, change management, CRM-system implementation
Responsible for redesign and optimization of corporate structure and business processes with respect to changes occurring in course of the project, developing and coordinating change strategy and plan
Identifying project KPIs, risks and opportunities
Managing the relationships between all the roles, involved in the new business process scheme
Coaching and building the team working on the projects
Developing and coordinating project communications (inside the project team and between the project team and other involved employees)
Analyzing & obtaining feedbacks from training sessions for users
Facilitating and controlling training to the organization
Providing reports and regular updates on project status and results
Achievements:
Purchased and implemented CRM System
Delivered the project on-time and on-budget
Provided effective interaction with project team and other involved employees
Experience in:
Change management
Communication & PR
Project management experience leading a stream on ERP-system implementation, companies integration, organizational change
Fluent English language skills
Excellent communication skills
PC skills (MS Office: excellent knowledge of Excel, PowerPoint, Microsoft Project)
Readiness to business trips and overtime
University degree in Economics, MBA in International Business