Ассистент / Помощник руководителя

Была больше месяца назад

По договорённости

35 лет (родилась 06 октября 1990)

Москва

Занятость

не указано

Гражданство

не указано

Контакты

Телефон

Почта

Будут доступны после открытия

Фото, имя и контакты доступны только авторизованным пользователям

Опыт работы 16 лет и 2 месяца

- Август 2016 – работает сейчас
- 9 лет и 5 месяцев
Personal Assistant to General Director CIS-Turkey at Van Cleef & Arpels
Richemont, Москва
Продажа и производство ювелирных изделий
Обязанности и достижения:
Role encompassed Administrative Duties such as: • Managing Director's travel support: booking flights, hotels, taxi Coordinate driver support for Managing Director; • Expense reports: Preparation of Managing Director’s expense reports, arranging the advanced reports to the accounting office in due time & in accordance with the internal & global directives, regulations & procedures; • Support of visits of Managing Director’s business partners, Head Quarter visitors, including visa support, taxi/driver, hotel accommodation; • Calendar & Meetings: Coordinating meetings/visits and following up conference calls, management meetings, etc. Control calendar update and coordination according to tasks, meetings, conferences, travel, birthday list, etc.; • Managing Director Mailings (NY, Birthday, etc.), including mailing list update; • Responsible for the arrangement of Managing Director’s work permit, working visa, including the corresponding quota. Monitoring that they are valid, work with the authorized agency; • Coordination signature maps/letters; • Performing other business tasks of Managing Director; • Travel coordination and organizations for VCA team, VCA International staff, external partners, final clients, etc. (invitation letters, visa organization, tickets and hotel bookings, taxis); • Organization & follow up of all types of local and international express mailing: DHL, Fedex etc; • PO and delivery follow up of stationary and other office needs; • PO and delivery follow up for flowers and gifts for different occasions: national holidays, birthdays etc.; • Distribution and follow up of invitations for different events; • Event Management/Organization and assistance at different events: product launches, in-store events, corporate parties, Partners & clients events &exhibitions.
- Январь 2015 – июнь 2016
- 1 год и 6 месяцев
Guest Relations / Administration
Apartments Ink
Гостиница
Обязанности и достижения:
Guest Relations / Administration Role encompassed administrative duties, front office services, greeting guests, check in and out procedures, taking reservations, convert enquires to bookings, security procedures, conflict resolution and customer service, coordination of meeting rooms. Responsible for finance, coordination of housekeeping and maintenance department, solving problems, auditing daily figures, compiling statistic and data reports and distributing them to management. Key Achievements: • Resolved Conflicting Issues; diffused disagreements, listening to alternative viewpoints, objectively analysing facts and rationalising with dissenting groups. For example negotiated a difficult situation with a client when they made a late cancellation out of their control by offering store credit. This was beneficial to both the company and client, as normally they would not receive anything; • Provided Exceptional Customer Service; with customer experience and quality service the key focus, always went above and beyond to make guests feel welcome, met and exceeded their expectations; • Business Promotion; used education and hands on experience to promote the hotel by appealing promotions.
- Октябрь 2013 – октябрь 2015
- 2 года и 1 месяц
Assistant Event Manager
The Centre
Ассоциация в сфере культуры, искусства/Благотворительная организация
Обязанности и достижения:
Spring Fling Street Festival 2013, 2014, 2015 (Community Event): Strengthened the connectedness of the community and promoted a sense of belonging. Assisted the Stage Manager with the running sheet of performances and backstage duties Assist in the coordination, management and implementation of the festival Assist in sourcing, booking and liaising with entertainment Assist in producing timelines and run sheets Coordinate event volunteers Assisted with any performance related issues or last minute requirements of performers
- Сентябрь 2013 – ноябрь 2013
- 3 месяца
Event Team Leader (contract role)
Victoria Racing Club, Second Bite
Ассоциация в сфере культуры, искусства/Благотворительная организация
Обязанности и достижения:
Selected Achievements at Melbourne Cup Carnival (Races): • Raised Money for Good Cause; lead a team of volunteers in selling promotional pins and collecting donations. As a result our team raised $540,000 for people in need. • Coordinated Large group of Volunteers; Motivated, provided guidance, supported, encouraged and supplied resources to aid volunteers. Resulted in high levels of volunteer satisfaction, high levels of venue coordinator satisfaction and all volunteer roles were carried out effectively.
- Сентябрь 2013 – октябрь 2013
- 2 месяца
Event Coordinator / Assistant Precinct Manager (contract role)
Royal Agricultural Society of Victoria
Сельское хозяйство/Ассоциация в сфере культуры, искусства/Благотворительная организация
Обязанности и достижения:
Coordinated Large group of Volunteers (700pax.) during the Royal Melbourne Show (largest and most iconic annual community event in the state). Assisted Precinct Manager with general requests Helped with rostering and event tasks Prepare and send promotional materials Assist in the supervision and coordination of staffing and ongoing activities related to the daily operations of services Assist in planning, programming, scheduling events and facilities Assist with key projects and initiatives to ensure that these are delivered on time and in line with the requirements and expectations established by the Organizing Committee
- Ноябрь 2011 – октябрь 2012
- 1 год
Event Coordinator
Panorama
Ресторан
Обязанности и достижения:
Supported and worked with the event manager on a number of events including business dinners, conferences, weddings and birthday celebrations. Responsible for finance, event coordination, coordination of suppliers, contractors, catering companies, security procedures, preparation of invitations, planning of event schedules and F&B Service assistance when required. Key Achievements: • Displayed Event Coordination Excellence; coordinated many events such as birthday parties and weddings. Dealt with clients, vendors and caterers. Provided engaging experiences for attendees and made their day memorable. • Received Quick Promotion; initially joined Panorama Restaurant as a receptionist and after two months was promoted to the event coordinator position due to expertise and work ethic. • Demonstrated Organisational Expertise; whilst answering emails/phone calls, updating documents, reporting to stakeholders, updating bookings and sending client invitations, always prioritised tasks, planned task schedules, liaised with management and worked in an efficient and timely manner.
- Январь 2011 – июль 2011
- 7 месяцев
Assistant of Knowledge Centre Practice (PR Assistant)
R.I.M. Porter Novelli, Группа Компаний, Москва
Коммуникационное агентство
Обязанности и достижения:
Managed enterprise press releases, document translation from English to Russian and vice versa and database coordination. Responsible for documentation preparation for employees, telephone conversations, negotiations with customers and potential clients, event coordination. Key Achievements: • Assisted Management in Locating Venues; aided Assistant Managing Director to secure venues, contractors, performers, and equipment for event organization for Silver Archer National Award for Public Relations. • Exhibited Project Management Skills; coordinated on-site operations, meeting stakeholders’ requirements, creating attractive marketing and promotional collaterals
- Июль 2008 – октябрь 2010
- 2 года и 4 месяца
Personal Assistant to Marketing and Communication Director/ Public Relations Trainee
Dixis, Москва
Розничная торговля/Розничная сеть (мобильный ретейл)
Обязанности и достижения:
Organised meetings, conferences, seminars and exhibitions for company and employers including organising catering, preparing marketing collateral and event invitations. Responsible for documentation preparation, meetings scheduling, general administrative duties and assisting management with report preparation and document translation, diary management, setting appointments, responsible to emails. Key Achievements: • Event Management; visited Prague to find all venues, made group bookings and event organization processes. Strengthened partnerships and enhanced the company’s anniversary celebrations. • Upheld Integrity & Professionalism; conducted in-depth research in copyright laws, seeking professional assistance, whilst preparing documents to regulations maintaining company’s reputation. • Managed Multiple Projects; responded to client enquires, following up on correspondence, whilst building rapport for business growth, arranging several concerts simultaneously as well as administering company budgets, events management.

Образование

- Высшее образование
- Дневная/Очная
- 2016
Victoria University (Мельбурн, Австралия)
Факультет: Business
Специальность: Management (Event/International Hospitality)

Обо мне

Дополнительные сведения:

Event Management Corporate Events Organization Customer Service Time management Written Translation Team management Business English Работа в команде Organization Skills Customer orientation Project management Administrating Skills Communication skills Conflict resolution Customer Relationship Management 1С: Документооборот Организация мероприятий PR Brand Management PR Events Английский язык

Иностранные языки

Английский язык — cвободное владение

Фото, имя и контакты доступны только авторизованным пользователям

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