Обязанности и достижения:
Operational Duties:
Responsible for accepting applications and documents from clients, collection and processing of biometric data, ongoing application data handling process, data base updating.
Customer support duties:
Communication with clients, solving problematic visa issues, consultations about visa questions.
Administrative duties:
Solving visa application centre (VAC) enquiries, performing translations, power point presentations etc.
Managerial Duties:
Assistance to and replacing of VAC Manager when necessary, working with VAC staff (employees).
Her Majesty Passport Office (HMPO) Duties:
Accepting applications for British passports. Totally responsible for all reports related to HMPO process. Correspondence and liaisons with Consular Section of British Embassy and Passport office in Liverpool.
Other Duties:
Daily reporting, business correspondence, telephoning.