Обязанности и достижения:
Responsibilities (external projects):
• Business process management (BPM) project design, presentation and approval by customer (ARIS business modelling methodology, design and implementation platform);
• BPM project planning - activities, resources, outsourcing;
• BPM project management;
• BPM documents design - concepts, politics, modelling conventions, roles definition;
• Teach, train, coach and mentor process owners in the use of BPM methodology (ARIS methodology);
• BPM seminars - ARIS technology application for automated process documents generation;
• ARIS Toolset, ARIS Business Architect, ARIS IT Architect training for the customer (modeling, reporting);
• Business process modelling AS-IS, ARIS models database design;
• Business process re-engineering and improvement - proposals, analysis, modelling;
• Business process modelling (execution level 4-5);
• ARIS Toolset reports programming;
• Staff management - internal and external;
• Communication and relationship management with key customer representatives;
Responsibilities (internal projects):
• Department business development - concept and business model;
• Business process modelling methodology and technology review and selection;
• Staff management - selection, education, training;
• Business relations and partnership management (IDS SCHEER, Naumen, HSE);
Major achievements:
• Created business management consultancy department - selected the concept, business model, business partnership, staff, methodology and technology;
• Developed and tested business process modelling and approval methodology (execution level models);
• Developed and tested business process modelling technology (execution level models);
• Developed application for business process models logic consistency check;
• Developed business process management project for a major customer - leading GAZPROM design institution in Saratov (1500 staff). Worked on high level of management - General Director and GD deputy for IT, production and finance;
• Implemented BPM project - positive feedback;
BPM project achievements:
• Automated production of ISO 9000 compliant processes documentation and regulations;
• ITSM best practices implementation across IT in organisation (ITIL - Service Design, Transition, Operation);
• Improved transparency of business processes;
• Improved the level of communication between departments;
• Time savings from reduced number of cycles;
• Improved quality of business processes (less errors, less lean and process variation)
• Improved relationship with decision makers, positive feedback about project execution.