Sales manager

Был в этом месяце

По договорённости

Соискатель скрыл дату рождения

Санкт-Петербург, удаленная работа, готов к переезду: Москва

Занятость

полная занятость

Гражданство

Дальнее зарубежье

Контакты

Телефон

Почта

Будут доступны после открытия

Профессиональные навыки

Customer Relationship Management
Sales Management
Teamleading
Marketing Communication
Upselling
Account Management
Cross-selling
Sales Skills
Английский язык
Negotiation skills
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Фото, имя и контакты доступны только авторизованным пользователям

Опыт работы 7 лет и 9 месяцев

- Октябрь 2024 – работает сейчас
- 1 год и 2 месяца
VIP Sales & Account Manager
Binary Option Trading Platform, Москва
Financial Brokerage (Stock Exchange, Brokerage Activity, Payment Systems), Trading Platform
Обязанности и достижения:
As a VIP Sales Manager at a binary option trading platform, my role involves a combination of skills in onboarding new clients, client relationship management, upselling, retention, trading knowledge, and customer service: - I conduct research, acquire high quality paying clients. Built and Maintains Relationships: Creating and nurture strong, personalized relationships with high-value clients to ensure their satisfaction and loyalty. - Provide Tailored Support: I offer expert guidance on trading strategies and platform features, ensuring clients receive the best support possible. - Efficient Issue Resolution: I resolve any client issues quickly, anticipating needs and providing proactive solutions to enhance their experience. - Upsell and retention Services: I identify opportunities to offer additional premium services or features that align with my clients' goals. - Time Management: I prioritize high-value clients, managing my time effectively to deliver exceptional service at all times. - Ensure Confidentiality and Security: I maintain the highest standards of data security and confidentiality, ensuring clients' information is always protected. - Provide Informed Insights: I use my trading and market knowledge to offer clients valuable insights and recommendations that enhance their trading experience. Handle High-Pressure Situations: I remain calm and professional in stressful situations, ensuring clients feel supported and valued. By consistently focusing on these key areas, I contribute to my clients' success and the growth of the platform. Increased the number of paying clients by 25% within the first three months. Worked specifically with clients from America, Europe, Asia and Dubai. Managed clients trading accounts of $50.000 - $1million and above.
- Июль 2024 – ноябрь 2024
- 5 месяцев
Sales/Customer Success Manager
Forex Trading Investment Solutions
Financial and Credit Brokering (Stock Exchange, Brokerage Activity, Card Issuing and Servicing, Risk Assessment, Currency Exchange Points, Crediting Agencies, Cash Collectors, Pawnshop, Payment Systems)
Обязанности и достижения:
- Lead Qualification: Identify and nurture high-potential clients through strategic sales funnel management. - Sales Presentations: Conduct compelling Zoom demonstrations to effectively showcase product features and benefits. - Client Communication: Manage multi-channel client interactions via email, phone, and messaging platforms (Telegram, etc.) to maintain strong relationships and drive sales. - Follow-Up Strategies: Implement targeted email campaigns and systematic follow-up processes to increase conversion rates. - Customer Retention: Develop and execute strategies to enhance customer loyalty and maximize lifetime value. - CRM Management: Utilize CRM systems to optimize sales processes, track performance metrics, and inform data-driven decisions. - Sales Funnel Optimization: Continuously refine the sales pipeline to improve efficiency and increase close rates. - Market Analysis: Stay abreast of forex market trends and competitor offerings to maintain a competitive edge. Proven ability to meet and exceed sales targets while maintaining high levels of customer satisfaction in the competitive forex auto trader market. Skilled in balancing new client acquisition with ongoing support and retention of existing customers.
- Июль 2023 – июль 2024
- 1 год и 1 месяц
Senior sales manager
BDR Academy
https://bdr.academy
Обязанности и достижения:
- Overseas sales process and improving strategic plans to execute effective sales outreach - Management of my junior colleagues and assisting them to ensure effectiveness and efficiency - Work with leads from the website through Amo CRM - Convert leads into clients - Onboard clients - Presentation of the product on Zoom meet - Educate/consultation - Client account management - Payment management - Meetings with the company’s affiliate partners - Interviews current customers on Zoom to better understand how they like the product and what could be improved - Bridging the gaps between customers and the company - Serves as the company’s ambassador - Works with 100’s of emails and messages, daily - Works with Calendly, Google meet, Zoom, Zadarma (telephony), Google excel, AmoCRM, and WhatsApp
- Март 2022 – июнь 2023
- 1 год и 4 месяца
Client Account manager
Abitnetwork
https://tatcoin.com
Financial and Credit Brokering (Stock Exchange, Brokerage Activity, Card Issuing and Servicing, Risk Assessment, Currency Exchange Points, Crediting Agencies, Cash Collectors, Pawnshop, Payment Systems), Consulting Services
Обязанности и достижения:
- Built quality communication with clients through email, phone call and social networks (LinkedIn). - Orchestrating and drafting product/service presentation to attract potential customers. - Established and maintains customers’ trust. - Maintaining quality service delivery. - Keeping track of the work and responding to client's questions and requests. - Managing customer's account while increasing the up-sell and client’s loyalty. - Publishing release notes through email and website. - Collection of customer's feedback/review, and working on reaching customer’s expectations. -Maintaining CRM and providing resolutions to customer's issues. - Informing the team of the client’s wishes and keeping the client updated on the progress. - Managed document flow and payments. - Playing for both the teams and clients throughout the execution of key projects.
- Декабрь 2017 – май 2019
- 1 год и 6 месяцев
Software sales manager
Lorret
https://lorret-aec64.firebaseapp.com
Software Development
Обязанности и достижения:
- Uses social networks such as LinkedIn to search for potential clients. - Qualify and onboard leads for mobile application and software products. - Carrying out presentation and negotiate with potential clients through phone call, virtual conferences and email. - Drafting the contract and closing deals.
- Июнь 2015 – декабрь 2017
- 2 года и 7 месяцев
Customer Support Manager
Techgropse
https://www.techgropse.com
Software Development
Обязанности и достижения:
- Resolved customer's challenge and issues - Provides solutions and troubleshoot customer's challenges - Guiding product users (customers) through features, and functionalities of the products - Implementation of new strategies to leverage customer's experience and loyalty - Respond/attend to customer's queries professionally through live chat support, help desk (Jira), email and phone calls.
- Май 2017 – август 2017
- 4 месяца
Territorial sales manager (American market)
Wikium
http://wikium.net
Consulting Services
Обязанности и достижения:
Telecommunication, costumer support, technical support, sales lead, research to qualify potential clients, educating and improving customer experience via live chat, zoom, WhatsApp and google meetings.

Образование

- Бакалавр
- Дневная/Очная
- 2017
Inernational Business Management
Факультет: Business Administration
Специальность: Business Informatics
- Среднее образование
- 2015
Community Secondary Shool Ugbo

Обо мне

Дополнительные сведения:

Dear Prospective Employer, As a results-driven Sales Manager, Customer Success Manager, Business Development and Account Management professional, I bring a proven track record of driving growth and fostering client loyalty. Over the past five years in sales, I've consistently delivered: • 45% annual revenue increase for each assigned client • Management of minimum of 50 client accounts at once with zero attrition • Significant expertise in selling IT, saas and fintech product. My core strength lies in cultivating mutually beneficial client relationships, leading to increased customer loyalty and successful up-selling opportunities. This demonstrates my unwavering commitment and competence in exceeding job expectations. Key competencies include: • Business Development & Client Acquisition • Strategic Communication & Negotiation • Problem-Solving & Decision Making • Leadership, Team- building & Project Management • Data Analysis & Marketing Strategy • Adaptability & Creative Solutions With a relentless focus on self-improvement, I've honed these crucial interpersonal and technical skills to drive organizational success. My persistence, professionalism, and proven ability to deliver results make me an ideal candidate to contribute significantly to your company's growth objectives. I'm excited to explore how my expertise can align with the opportunities within your organization. Customer Relationship Management, Sales Management, Teamleading, Marketing Communication, Upselling, Account Management, Cross-selling, Sales Skills, Английский язык, Negotiation skills, Business Development, B2B Продажи