Фото, имя и контакты доступны только авторизованным пользователям
Опыт работы 13 лет и 6 месяцев
Март 2024 – работает сейчас
1 год и 9 месяцев
Marketing & Operations Manager
Pepe Concierge Service
Обязанности и достижения:
• Developed and executed promotional campaigns that increased lead generation and sales.
• Built and maintained strong relationships with customers and vendors, ensuring seamless project execution.
• Managed daily operations across multiple departments to drive efficiency and service excellence.
• Resolved customer issues promptly, maintaining high satisfaction ratings.
Январь 2023 – октябрь 2023
10 месяцев
Marketing & Operations Manager
Open Tours
Обязанности и достижения:
• Managed a portfolio of client accounts, driving lead generation and increasing brand awareness.
• Implemented SEO, PPC advertising, and public relations campaigns to optimize sales funnel conversion.
• Conducted market research & competitive analysis to identify new revenue streams.
• Created and managed social media marketing campaigns to improve engagement and acquisition.
Июль 2015 – октябрь 2023
8 лет и 4 месяца
Interpreter & Translator
Freelance
Обязанности и достижения:
Provided business, legal, and technical translation services across English, Russian, Spanish, Italian, and Turkish.
Март 2017 – май 2020
3 года и 3 месяца
Tourism Manager
SP Big Apple
Обязанности и достижения:
- Manage a portfolio of client accounts
- Key point of contact for the clients travel program assisting with tactical day to day navigation of support requests and travel information
- Develop and maintained relationships with small business entities.
- Generate creative ideas to improve business review processes or items of focus
- Drive results by operating with a sense of urgency, employing effective time management to deliver results within deadlines
Июль 2015 – декабрь 2017
2 года и 6 месяцев
Tutor of English and Spanish
Freelance
Обязанности и достижения:
- Designed lesson plans focused on age and level-appropriate material.
- Developed interesting course program to meet academic, intellectual and social needs of students.
- Earned positive feedback from students and parents regarding learning success.
- Helped pupils improve their listening, speaking, reading and writing skills.
- Created a vibrant teaching atmosphere.
Июнь 2014 – июнь 2015
1 год и 1 месяц
Interpreter / Translator
TRANSLATION AGENCY SYSTEM
Обязанности и достижения:
Documents and simultaneous translation from Russian, Spanish, Italian, English and Turkish
Ноябрь 2013 – апрель 2014
6 месяцев
Head of Guest Relation Department
HOTEL NATIONAL, A LUXURY COLLECTION HOTEL MOSCOW
Обязанности и достижения:
- Managed Guest Relation Department.
- Improved quality of service and decreased the number of customer complaints per month.
- Followed guest reviews and wrote replies.
- Hired and trained new guest relation staff.
- Enhanced cooperation and coordination between different departments.
Январь 2013 – октябрь 2013
10 месяцев
Sales Development Manager
FOOD COMPANY “LA DELIZIOSA”
Обязанности и достижения:
- Led sales calls with team members to establish sales and customer retention goals.
- Grew number of customers by 10% in first 3 months.
- Monitored customer preferences to determine focus of sales efforts.
- Generated monthly sales reports and prepared recommendations on sales growth strategy to senior management.
- Shared product knowledge with customers while making personal recommendations.
Январь 2012 – декабрь 2012
1 год
Sales Development Manager
TEXTILE COMPANY “INTER SA”
Обязанности и достижения:
- Grew number of customers by 20%.
- Generated monthly sales reports.
- Monitored customer preferences to determine focus of sales efforts.
- Maintained friendly and professional customer interactions.
- Trained in negotiations and time management.
• Excellent communication skills
• Committed to high ethical standards and professionalism
• Strong team player with ability to multi-task under tight
deadlines
• Resolution-oriented
• Cross-cultural sales background
• Fluent English, Spanish and Italian; Intermediate Turkish;
Basic French; Native Russian.
Иностранные языки
Английский язык — cвободное владение
Французский язык — базовый
Испанский язык — cвободное владение
Итальянский язык — cвободное владение
Турецкий язык — разговорный
Водительские права
B — легковые авто
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Последнее место работы (2 года и 8 мес.)Country Key Account and Business Development Officer for Russia (Oil & Gas, Metal & Mining, Heavy Industries)Март 2023 – работает сейчас