Обязанности и достижения:
Career activity:
1. December, 2016 - up till now (freelancer) Sales and Reservation Manager, Lamir Travel, UAE (DMC)
Responsibilities:
• Give rates and all the other necessary information to B2B customers in various messengers, checking availability and cost rates
• Receive bookings with passenger details, logistic information, internal notes from the tour operators
• Process bookings to hotels and other local suppliers
• Follow up confirmations, cancellation policy and payments, prepare invoices and vouchers
• Coordinate with our other departments to ensure services are booked accordingly
• Prepare quotations for special booking requests, send special offers and promo
• Visa type and post, follow up overstays
• Monthly sales reports on target basis and accounting
• Maintain good relationship with tour operators, suppliers and partners and enlarge market negotiating with B2B tour operators visiting their offices and exhibitions.
2. December, 2013 – December, 2016 Sales and Reservation Manager, Fresh Star Tourism, UAE (DMC)
Responsibilities:
• Gave rates and all the other necessary information to B2B customers in various messengers, checking availability and cost rates
• Received bookings with passenger details, logistic information, internal notes from the tour operators
• Processed bookings to hotels and other local suppliers
• Followed up confirmations, cancellation policy and payments, prepared invoices and vouchers
• Coordinated with our other departments to ensure services were booked accordingly
• Prepared quotations for special booking requests, sent special offers and promo
• Visa typing and posting
• Monthly sales reports on target basis
• Maintained good relationship with tour operators, suppliers and partners and enlarge market negotiating with B2B tour operators visiting their offices and exhibitions.
3. October, 2012 – November, 2013 Reservation Manager, Quality Tours, UAE (DMC)
Responsibilities:
• Gave rates and all the other necessary information to B2B customers in various messengers, checking availability and cost rates
• Received bookings with passenger details, logistic information, internal notes from the tour operators
• Process bookings to hotels and other local suppliers
• Followed up confirmations, cancellation policy and payments, prepared vouchers
• Coordinated with our other departments to ensure services were booked accordingly
• Prepared quotations for special booking requests, sent special offers and promo
• Maintained good relationship with tour operators, suppliers and partners and enlarged market negotiating with B2B tour operators visiting their offices and exhibitions.
• FAM trip organizing and conducting
4. May, 2011 – August, 2012 Business Development/ Reservation Manager, Pearl of Arabia Travel & Tourism, Dubai, UAE (DMC)
Responsibilities:
• Gave rates and all the other necessary information to B2B customers in various messengers, checking availability and cost rates
• Received bookings with passenger details, logistic information, internal notes from the tour operators
• Processed bookings to hotels and other local suppliers
• Followed up confirmations, cancellation policy and payments, prepared invoices and vouchers
• Coordinated with our other departments to ensure services were booked accordingly
• Prepared quotations for special booking requests, sent special offers and promo
• Maintained good relationship with tour operators, suppliers and partners and enlarged market negotiating with B2B tour operators visiting their offices and exhibitions.
• FAM trip organizing and conducting
5. May, 2010 – May, 2011 Reservation/Sales Manager, Remal Al Emarat Travel & Tourism, Dubai, UAE (DMC)
Responsibilities:
• Gave rates and all the other necessary information to B2B customers in various messengers, checking availability and cost rates
• Received bookings with passenger details, logistic information, internal notes from the tour operators
• Processed bookings to hotels and other local suppliers
• Followed up confirmations, cancellation policy and payments
• Coordinated with our other departments to ensure services were booked accordingly
• Prepared quotations for special booking requests, sent special offers and promo
• Maintained good relationship with tour operators, suppliers and partners and enlarged market negotiating with B2B tour operators visiting their offices and exhibitions.
• FAM trip organizing and conducting
6. June, 2008 – July,2009 secretary-translator, “Stallion Lubricants”, RAK FZC, UAE
Responsibilities: contracts translations, negotiations interpretation, working with intermediates.
Опыт работы в туризме ОАЭ 10 лет, собственная агентская база по странам СНГ