Sales, marketing, operations, logistics director

Был больше месяца назад

По договорённости

51 год (родился 15 декабря 1973)

Москва

Занятость

полная занятость

Гражданство

Россия

Контакты

Телефон

Почта

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Опыт работы 29 лет и 11 месяцев

- Сентябрь 2019 – работает сейчас
- 6 лет и 3 месяца
Commercial director (sales and marketing)
MeetPartners holding (online education B2C & B2B)
https://globalclub.events
Training Companies, Professional Development, Retraining, Business Education, Marketing, Advertising, Designer, Event and PR Agencies, Travel Logistics and Booking Services
Обязанности и достижения:
Digital marketing and automated sales of online events and trainings; primarily international speakers: Tony Robbins, Donny Epstein, Eckhart Tolle, Gil Petersil and others; Traffic & Conversion Marketing Summit and other events. Tools and solutions for digital marketing, SMM, chat-bots, channels, leads and sales, ticketing and payments, analytics, forecast & planning, contracting, reporting. Operation of online eco-system, communities, online media and content. Massive use of web promotion, landings, CRM, a trade deals system; SEO, targeting and re-targeting. Active both B2C and B2B sales. Design and development of partnership and affiliate programs; new approaches to business: celebrities, sponsorship, agents. Full-scope work with contracting, legal, claims, refunds, accounting. Teams and staff administration and development; motivation, compensation, growth. Holding's HQ: Singapore.
- Апрель 2018 – август 2020
- 2 года и 5 месяцев
Operations and KAM Director
Azzilon Systems (stock trading analytics and operations company)
Обязанности и достижения:
Operations management and customers support of systems and solutions for stock trading automation and advisory for B2B and B2C clients, partners, affiliates. Execution of awareness campaigns, sales support, digital marketing control, aftersales execution, design of content, analytics and reporting. Operations of special partnership / affiliates business: 1. Terms and conditions of cooperation, individual demands, planning and project management; 2. Communication and iteration with suppliers, organizers and customers; 3. Negotiation and contracting; 4. Financial setup; 5. Execution including all digital transactions and operations; 6. Development and promotion via digital marketing; 7. Analytics and reporting. Company's HQ: Singapore.
- Август 2014 – декабрь 2019
- 5 лет и 5 месяцев
Sales & marketing, manufacturing, logistics consultant
Business-Logic (trade consulting; accounting and HR administration outsourcing)
http://bl.com.ru
Marketing, Advertising, Designer, Event and PR Agencies, Accounting and Tax Accounting Services, Payroll Preparation, Auditing, Management Accounting, Financial and Legal Consulting, Consulting Services
Обязанности и достижения:
Own start-up of a company delivering consulting and operational services in the following areas: entering the Russian and CIS market, running business on the market, marketing and growth strategies, federal distribution, sales and customer management, localization, e-Commerce, logistics, accounting and reporting, staff administration, contracting, project management and business processes, planning and forecasting, business modeling, risk and change management, software solutions based on cloud technologies. I've opened 5 branches and operated 40 regional sales agents. Company's HQ: Russia. Reason of finishing cooperation: consolidation by the second owner.
- Май 2017 – октябрь 2019
- 2 года и 6 месяцев
Commercial director (sales and marketing) and Operations Director
Maduro Trading (food import, wholesale, retail, warehouse operations, logistics)
http://maduro.com.ru
International Logistics, Customs Clearance, Freight Transport, Retail Chain (Drugstore Goods, FMCG), Fresh Vegetables and Fruit (Promotion, Wholesale), Tea, Coffee (Promotion, Wholesale)
Обязанности и достижения:
Start-up delivering market entry and trade operations in Russia and CIS countries for Latin America food products (Mexico, Costa Rica, Chile, Colombia, Panama). Direct import, wholesale via regional distributors and supermarket chains, retail via two own stores in FoodCity, Moscow. Export from Russia: agricultural fertilizers, frozen chicken. Localized mini-production (bottling) of avocado oil in Moscow. Operation of online Mexican food store as a franchisee of "MexGrocer", UK. Operation of marine and auto logistics. warehousing, localization (placement, assembly, packaging, sorting, labeling, temperature storage). ExWorks, FOB and CIF terms through the ports of St. Petersburg and Rotterdam. Cooperation with the Mexican state organization for foreign trade ProMexico (abolished in August 2019). Company's HQ: Mexico. Reason of stopping operation: no supplies (focus of an exclusive supplier on US market).
- Август 2016 – сентябрь 2019
- 3 года и 2 месяца
Commercial director (sales and marketing) and Operations Director
Hestia Tobacco (import, wholesale, retail, logistics)
http://hestiatobacco.com
Food Industry and Agriculture Equipment, Packaging Equipment (Manufacturing), Tobacco (Promotion, Wholesale), Tobacco (Production)
Обязанности и достижения:
Own start-up delivering exclusive import to Russia, marketing and sales of tobacco raw materials (dry leaf from the supplier's own plantations) and finished goods (mini-cigars and cigarettes with a filter) by Hestia Tobacco USA. Local mini-production in Russia for packaging and labeling. Distribution, transportation, storage. Full range of commercial and operational functions. Company's HQ; USA. Reason of stopping operations: no supplies; legal suspension of Hestia Tobacco business in US.
- Январь 2013 – март 2015
- 2 года и 3 месяца
Operations and E-commerce Director
Oriola Pharma (wholesales, pharmacy retail, warehouse and transportation logistics)
http://www.oriola-kd.com
Pharmacy, Optician, Pharmaceutical Products (Promotion, Wholesale), Internet Store
Обязанности и достижения:
Supervised operations (front and back offices, IT teams) responsible for: 1) pharm import, distribution and wholesale trade on the scale of 12 regional branches, 27 thousand SKUs, 2500 suppliers, 50 thousand wholesale customers 2) retail sales in own chain of 230 pharmacies, 57 thousand articles, 50 suppliers) 3) logistics at the scale of 3 warehouses with a total area of 45,000 sq. m./consolidated fully automated warehouse of 36 000 sq.m., transport logistics services of own fleet of 10 trucks and 30 medium-duty trucks. 4) own e-commerce online store Achieved with the company turnover of 41 billion RUB (2013), 46 billion RUB (2014) around billion USD; 4200 employees. Reported staff of 42. Implemented the following solutions for sales: pricing, planning and forecasting, Analytics and reporting with a data showcase, margins, assortment management, inventory, regional integration + Crimea, purchases, electronic auctions, online store, electronic document management, customer loyalty, motivation of sales staff. Managed and completed the key logistics project: consolidation of warehouses, launch of a fully automated farm warehouse and distribution center of 36,000 square meters from scratch on the territory of the logistics hub "Southern gate". The project included the implementation of ERP and WMS (Viad@t, Austria; Manhattan), quality and transport management systems, 3PL, responsible and Commission storage, cross-docking, warehouse and transport operations. Company's HQ: Finland Reason for leaving: the company left the Russian market, the wholesale business was liquidated, the retail business was sold.
- Август 2010 – декабрь 2012
- 2 года и 5 месяцев
Director of business operations (COO) and innovations (CIO)
General Motors (cars manufacturing, dealer sales, aftersales, logistics)
http://www.gm.com
Auto Components, Parts, Tires (Promotion, Wholesale), Auto Parts and Components (Manufacturing), Car Retail (Dealer Center), Cars, Trucks, Motor Transport, Buses, Trolleybuses (Promotion, Wholesale)
Обязанности и достижения:
Supervised departments of BPO: business operations (COO role) and innovations (CIO role) at the scale of 7 plants (2 own, 5 JVs), 1 research center (Tolyatti), and a huge dealerships network in five countries (Russia, Ukraine, Kazakhstan, Belarus, and Azerbaijan). The departments provided a full business cycle: purchasing, logistics, manufacturing and sales of new cars, aftersales of spare parts and warranties, brand management, marketing support, dealerships service. The operating units interacted with the regional headquarters in Germany (Opel) and China (Chevrolet). Innovation reported directly to GM's HQ in Detroit. The total number of employees in the company was >3000. My departments employed 30 employees in Russia, plus 10 international employees. Achievements: - aftersales dealer sales management (spare parts, service), interaction with dealerships, consulting and services, - supply chain management for production and aftersales, - managing business processes and projects, strategies, solutions, and technologies - localization of production and purchases, - development of contract production - brand management and marketing. Company's HQ: USA. The reason for leaving: the company actually left the Russian market, stopping production and making massive cuts from >3000 to
- Июнь 2007 – август 2010
- 3 года и 3 месяца
Director of business operations (COO) and projects (BPM)
Emerson Electric (engineering equipment manufacturing and sales, R&D, Service center)
http://www.emersonprocess.ru
Обязанности и достижения:
Supervised departments of business operations and project management at the scale of: a manufacturing unit, R&D center, Customer support center, 20 regional sales offices with warehouses in 5 countries: Russia, Ukraine, Kazakhstan, Belarus, Azerbaijan. Reported to the European headquarters in Switzerland. Supervised 25 employees in Russia + 5 in Europe Achievements: - operational and project management, integration of business functions and automation systems - M&A deal with Metran, Chelyabinsk; launch of production in Russia with ISO 9000 certification, development center, customer support center with call center - pre-sale and sales of advice to clients on integration, modernization and efficiency improvement - integration of deliveries and sales to regions - procurement management, optimization of costs and expenses. Company's HQ: USA. Reason for leaving: moved to General Motors.
- Декабрь 2004 – май 2007
- 2 года и 6 месяцев
Deputy Director of Operations (COO)
Henkel (FMCG; family goods, cosmetics, construction materials)
http://www.henkel.ru
Household Cleaning Products, Fragrance, Cosmetics (Promotion, Wholesale), Household Cleaning Products, Fragrance, Cosmetics (Manufacturing)
Обязанности и достижения:
Delivered to operational functions at the scale of 11 factories and sales offices in 4 countries: Russia, Ukraine, Kazakhstan and Belarus. The company has 1700 employees and 20 employees. Achievements: - launch of a new market in Kazakhstan - launch of 5 new construction mix plants - development of regional logistics, construction and automation of warehouses via ERP, WMS, - development of sales of Schwarzkopf adhesives and cosmetics via the Internet - back office development: organizational and functional structure, project and task management, budgeting, cost accounting, SLA and KPI management, formalization of policies and procedures. Company's HQ: Germany. Reason for leaving: moved to Emerson Electric.
- Ноябрь 2000 – декабрь 2004
- 4 года и 2 месяца
Head of business integration department
British American Tobacco (FMCG; tobacco manufacturing and wholesales)
http://www.batrussia.ru
Non-Chain Retail, Small Wholesale, Tobacco (Promotion, Wholesale), Tobacco (Production)
Обязанности и достижения:
Delivered to business functions at the scale of 3 plants (Moscow, St. Petersburg, Saratov) and the Central sales office in Moscow and supervised a department of 10 employees. Achievements: business development through integration of a wide range of business systems, solutions and technologies, including regional sales planning and reporting, CRM, process-based ERP setup, data warehouse, financial forecast, electronic document workflow, storage automation (barcoding, RFI), service desk, infrastructure disaster recovery, data consolidation, risk management, data security. Company's HQ: UK.. Reason for leaving: moved to Henkel.
- Январь 1996 – ноябрь 2000
- 4 года и 11 месяцев
Technical Team Lead
Gazprom (Central Dispatch Department)
http://www.gazprom.ru
Petrochemistry (Promotion, Wholesale), Oil Refining, Petrochemistry (Production), Fuels and Lubricants (Retail)
Обязанности и достижения:
Responsibilities: - technical support for business systems and infrastructure, security, and data backup - technical audit, system analysis - hosting business systems, telecommunications - installation, configuration, administration, and system upgrades Reason for leaving: moved to British American Tobacco.
- Январь 1996 – сентябрь 1996
- 9 месяцев
Intern, diploma practice
Gazprom (Central dispatch Department)
Обязанности и достижения:
Telecommunication and engineering systems.

Образование

- Доктор наук
- 2011
State Management University
Факультет: Strategic management
Специальность: MBA (Master of Business Information)
- Доктор наук
- 2010
International Institute of Management
Факультет: Operations Management
Специальность: Certificate in Operations Management
- Доктор наук
- 2009
Aveta Business Institute
Факультет: Quality management
Специальность: Certificate in Six Sigma Black Belt; Certificate in LEAN/Design for Six Sigma
- Доктор наук
- 2009
Stonebridge College
Факультет: Management
Специальность: Diploma in Financial and Investment Management; Diploma in Business Accounting
- Доктор наук
- 2004
UK Open University
Факультет: Business administration
Специальность: Certificate in Management
- Доктор наук
- 1996
Moscow Technical University of Communications and Information Science
Факультет: Innovations design and development
Специальность: Master in research; Diploma with Honors

Обо мне

Дополнительные сведения:

Project management, Product Management, Team management, Sales Management, Business Analysis, E-Commerce, Brand Management, Sales Skills, Account Management, Sales Planning, Sales Forecasting, Financial Planning, Financial Controlling, Financial Analysis, Business Planning, Key Account Management, Leadership Skills, Negotiation skills, Presentation skills, Strategic Marketing, Marketing Analysis, B2B Marketing, Digital Marketing, Social Media Marketing, Internet Marketing, B2C Marketing, Активные продажи, Поиск и привлечение клиентов, Развитие продаж, Маркетинговые коммуникации