Обязанности и достижения:
* Increased sales in translation channel by 80% during the past two years as a client relationship manager.
* Supervised 15 full time employees and 40 freelancers to schedule work, resolved conflicts, negotiated and determined compensation.
* Developed detailed project timelines and cost estimates; managed assignments and reviewed work for quality assurance.
* Initiated, and successfully implemented the outsourcing of projects to China, India and Israel. This reduced costs by 30% and improved turnaround, while maintaining the quality of work with in-house proofreading.
* Negotiated a partnership with a Chinese translation company to collaborate on projects in order to decrease translation costs.
* Verified foreign educational documents for authenticity by cooperation with the Ministries of Education and Universities of Russia, Ukraine, Belarus and Uzbekistan.
* Represented the company in translation industry conferences.