Менеджер по работе с клиентами

Был больше месяца назад

По договорённости

38 лет (родился 14 января 1987), cостоит в браке, детей нет

Город за рубежом, готов к переезду

Занятость

полная занятость

Гражданство

Дальнее зарубежье

Контакты

Почта

Будет доступна после открытия

Фото, имя и контакты доступны только авторизованным пользователям

Опыт работы 19 лет и 2 месяца

- Май 2012 – работает сейчас
- 13 лет и 7 месяцев
Technical Support Specialist
Stream Global Services, Город за рубежом
Обязанности и достижения:
Provide technical support of accounting software; Assist and consult on general accounting, price, cost and schedule analyses; Identify and address client needs; Present available products to help customers grow their business; Generate leads/Close sales; Extensively use CRM-Siebel, Provide excellent customer service and increase net promoter; Work in a team to meet company’s goals
- Январь 2009 – работает сейчас
- 16 лет и 11 месяцев
Owner
Metropolitan Design, Город за рубежом
Обязанности и достижения:
Operate business that offers artistic and decorative design; Manage all requirements of business, including client service, estimating, budgeting, ordering, purchasing, accounting, paying, sales, marketing, scheduling, delivering, and installing; Implement new tools/materials into the production; Create and modify business plans to achieve goals; Manage employees; Build and maintain relationships with customers; Travel throughout the United States to manage/implement projects.
- Сентябрь 2006 – май 2008
- 1 год и 9 месяцев
Language Laboratory Assistant
Willamette University Language Learning Center, Город за рубежом
Обязанности и достижения:
Assisted students with computers (software, hardware, browsing, presentations, bloging); Assisted students in learning languages via numerous programs; Created informative/educative PowerPoint presentations; Supported Language Departments in the use of technology for the teaching and learning of languages, literatures and cultures.
- Март 2006 – июль 2007
- 1 год и 5 месяцев
Customer Assistant
Roth's, Город за рубежом
Обязанности и достижения:
Duties included customer service, answer phone calls, and coordinate orders.

Образование

- Высшее образование
- Дневная/Очная
- 2009
Willamette University
Факультет: Economics
Специальность: Economist

Обо мне

Дополнительные сведения:

Change of residency (Moscow) Knowledge of the customer service/call center functions; Excellent interpersonal skills; Outstanding record of excellent customer service. Fluent in two languages: English and Russian; High attention to detail and delivery of quality work; Strong analytical, planning, leadership, time management, negotiation and sales skills; Outstanding problem-solving skills; Ability to work independently with limited supervision and as part of a team; Ability and passion to quickly learn new concepts; Ability to work in a fast-paced environment. Excellent communication skills; Strong presentation skills; Highly organized with excellent multitasking ability; Energetic, outgoing, ambitious, highly motivated, inventive, creative, self-starting, and result-oriented; Willing to relocate. Компьютерные навыки: MS Office: Excel, Word, PowerPoint, Outlook; QuickBooks; QuickBase; Oracle; CRM-Siebel; NTR support; NFocusPlus; Cumulus; LogMeIn.