Обязанности и достижения:
Senior Manager, Card issuing and acquiring (3 subordinates)
Implementation of Personal Financial Services related to banking cards:
Settlement of all non-monetary card processes (issue/reissue/embossing files generation, warnning bulletin set up/delivery and distribution between network;
Coordinator of Testing and tuning of card/non card application including Credit card scoring system; Description of Business Processes, internal procedures and technical specifications;
Maintaining full Operations functions including: staff hiring, training, development and performance monitoring; Ensure operational policies are followed to deliver acceptable audit ratings.
Initiate recruitment process when needed and be involved in the recruitment process. Implement applicable HR policies in site, including but not limited to the following: monthly and annual performance reviews, required training acknowledgements, annual certification compliance, and administer corrective action when necessary.
Maintain a good service and dialogue with Marketing, Business and Risk and Fraud departments, vendors, Payment systems (VISA/MasterCard)
Coordination with IT on identification and implementation of new functionality on systems