Key account manager / менеджер по работе с клиентами

Была больше месяца назад

По договорённости

39 лет (родилась 01 июня 1986)

Москва

Занятость

не указано

Гражданство

не указано

Контакты

Телефон

Почта

Будут доступны после открытия

Фото, имя и контакты доступны только авторизованным пользователям

Обо мне

Дополнительные сведения:

Qualifications: Bachelor of Business Auckland University of Technology, 2012 Majors: Commercial Law and International Business Certificate in Digital Marketing NZ Marketing Association, December 2014 Google AdWords Certified Core Competencies: • New business development/Account management • Prospecting for potential new clients and the decision makers within the client organization • Cold calling, organizing meetings • Building relationships with new clients • Implementing appropriate sales strategies that will lead to an increase in sales. • Handling objections by clarifying, emphasizing agreements and working through differences to a positive conclusion • Presenting new products and services and enhancing existing relationships • Working with technical staff and other internal colleagues to meet customer needs • Maintaining good relationship with existing customers to ensure retention • Competitor analysis and reporting (SWOT, PEST) • E-Commerce Law and Marketing Law • MS Office package (Word, Excel, PowerPoint) • Strong analytical skills and strong attention to detail • Strong verbal and written communication skills • Ability to establish effective working relationships • An ability to deliver to tight deadlines • Persuasive nature • Experience with Nielsen software • Media planning experience • Post campaign analysis and reporting • Competitor analysis and reporting • SEM Google AdWords certified (Display Marketing) • SEO (on page) • Digital Marketing Strategy • Social Media Marketing (Facebook) • Experience in Google Analytics • Website Design • Email Marketing (Mailchimp) Professional Experience Media Executive Bloodhound Media Agency (December 2015 – February 2016) Responsibilities: • Assisting media director with preparation of media plans • Preparing consumer behavior analysis • Competitor analysis and reporting • Post campaign analysis and reporting • Planing and facilitating digital campaigns • Preparing material dispatch accross all media • Liasing with creative partners regarding the delivery of material • Ensuring correct and timely material delivery to media owners/publishers • Maintaining schedules • Assisting in preparing media presentations Sales Consultant Dun & Bradstreet (Apr 2014 – Feb 2015) Responsibilities: • Building strong relationships at senior levels and developing Risk Management Solutions sales tactics • Providing Risk Management solutions consulting • Preparing and negotiating contracts • Problem solving regarding data errors • Training clients to use electronic resources • Preparation of reports (Trade Exchange, RMS) • Contacting prospective clients in relation to Trade Program (cold calling) and arranging meetings • Dealing with problem accounts • SALESFORCE administration • Ensuring that data is accurately entered and managed within the company’s CRM Major achievements: brought on key clients – Royal Wolf, Fisher and Paykel Healthcare Marketing Coordinator Pinnacle Finance Ltd (Jan 2011 – Mar 2014) Responsibilities: • Website content management • Google Adwords, email marketing campaigns • Coordinating marketing campaigns with sales activities • Preparing online and print marketing campaigns • Planning and implementing promotional campaigns • Reporting to marketing manager about effectiveness of online marketing and promotional campaigns Account Manager Interfax (Feb 2005 – June 2008) Responsibilities: • Selling business information reports • Establishing relationship with mid to large size businesses • Providing consultation and after-sale support Interests Skiing, Travel, Friends References Available upon request