Обязанности и достижения:
Administrating Active Directory as a creating new user account, new computers, adding groups.
Support MS Exchange as a creating new mailboxes, switching redirection on mail.
Installing APPs and other software on PC.
Antivirus protection (Kaspersky client and server)
Office equipment setup (multifunction printers, faxes, scaners)
Setup and administrating Windows
Video conferencing equipment support (Polycom, Logitech)
Supporting Avaya IP Office Manager Build 9 as a creating new phone numbers, adding redirection on phones
Comunicate with service providers
Working in 1С Itil as a registration incindents and requests from users
Equipment inventory
Troubleshooting users requests
Helping users with MS Office and client-banks