Москва
Резюме № 5319410
Обновлено 23 февраля 2011
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Head of Products Department

Был больше месяца назад
300 000 ₽
43 года (родился 24 апреля 1982), не состоит в браке, детей нет
Москва
Петровско-Разумовская
Условия занятости
Полная занятость
Стандартный график
В офисе/На объекте
Гражданство
не указано
Контакты
Телефон
Почта
Будут доступны после открытия
Фото, имя и контакты доступны только авторизованным пользователям

Опыт работы 24 года и 7 месяцев

    • Январь 2007 – работает сейчас
    • 19 лет

    Senior Strategy manager

    LLC Senteo International, Москва

    Обязанности и достижения:

    Strategic consulting and project management in retail business (Strategy Department), including the following: • Performing market analysis (analysis of trends and forecasts of market developments, competitors’ landscape, segmentation of customers and prospects, consumer behavior models), defining key market segments and concepts of the implementation of new products, pricing structure as well as promotion activities. • Developing a full-scale product portfolio of a retail banking business, and product profitability management system (pricing and functionality of products, product positioning, packaging, P&L models), as well as sales and service models (sales and service processes, staff structure, training and motivation programs, requirements to IT systems and equipment). • Developing marketing plans and implementing marketing campaigns. • Elaborating loyalty programs strategy and CRM. • Preparing financial and investments business models aimed at the justification of new strategy implementation or at the modification of various business elements, including P&L of products, the structure and optimization of a marketing budget. • Managing consulting projects, including the implementation of recommendations suggested (including but not limited to preparing start-ups and launching projects by managing internal engagement team (up to 15 specialists) and Client’s team). • Conducting workshops and delivering presentations to top-management and shareholders of a Client. • Implementing projects in cooperation with top-10 banks and insurance companies in Russia, Ukraine and Georgia • Overall transformation of the retail business of Nadra Bank (Ukraine, 700 branches), including the refinement of the current product portfolio and the launch of new products (Tariff packages, deposit program, credit cards, PILs, autopackage, mortgage solutions, payroll projects); the development of the strategies for VIP customer service (private banking), for alternative channels of customer service, for co-brand projects and loyalty program, and for SME. • Development and implementation of a new retail operational model (sales channels, staff schedule, motivation platform and training program) for TBC Bank (Georgia); optimization of a marketing budget and development of a marketing plan; preparation and implementation of the strategy for VIP services (private banking). • Development and implementation of an innovative retail format for KIT Finance Bank, including new product offering and operational model. • Development of a retail strategy for brokerage business of KIT Finance Bank, including product offering, operational model and sales channels. • Development of a strategy aimed at creating a ‘financial supermarket’ for the MosMart (grocery retailer) store chain, including financial products, pricing approach and operational model/ • Diagnostic and design of bancassurance development program in Ukraine for Allianz (Germany). Achievements: Successful completion of projects under time pressure condition within the project schedule and within the budget; successful implementation of retail business strategies, which led to - 192 per cent increase in the retail credit portfolio and 145 per cent in deposits of Nadra Bank, - the increase of products-per-customer quantity from 1.4 to 3.8 in TBC Bank as well as to the increase of revenue per customer for more than 150 per cent, and the expansion of market share in deposits by 6 per cent (1st position in the market). improvement of in-house communications through increasing team efficiency; business development through initiating important deals (cross selling); promotion; bonus Managing people: Project based structure, up to 15 team members
    • Апрель 2005 – январь 2007
    • 1 год и 10 месяцев

    Head of deposit, commission and insurance products development and currency conversion operations

    OJSC Alfa Bank, Москва

    Обязанности и достижения:

    • Developing and implementing banking retail products (deposits, cards, including credit cards, co-brand program cards, payroll projects cards; insurance programs, VIP services): defining products’ functionalities tailored for different segments and sales channels, designing pricing structure of the portfolio and determining pricing parameters of individual products, developing and refining P&L models for products, and preparing and implementing processes’ package for new products. • Defining business requirements for the implementation of new products and for the modification of the current portfolio, CRM data bases. • Recruiting and managing project teams within the implementation of new products, processes and technologies. • Managing day-to-day work of the department. • Developing the system of regulations, contracts, organizational and administrative as well as information document; developing of methodological standards and procedures for business processes regulation. • Implementing a multilevel product for payroll project customers – Tariff plan ‘Corporate’, optimizing business processes and sales models; refining credit products for the corporate sales channel, implementing a package of products and services for VIP customers – ‘A-Club’; refining deposit portfolio. Achievements: Successful restructuring of the retail as well as corporate product portfolio of Alfa Bank, thus contributing to the Bank’s higher competitiveness in the market (rise in commission earnings by 267 per cent, increase of customers’ funds by 204 per cent, attraction rate – by 148 per cent); higher efficiency of in-house team work through standardization and regulations improvement; promotion Managing people: Direct supervision of the department
    • Июнь 2001 – апрель 2005
    • 3 года и 11 месяцев

    Leading specialist of the product division of Retail operations department

    OJSC Bank Vozrozhdenie, Москва

    Обязанности и достижения:

    • Developing and implementing new saving banking products, modifying commission products of the Bank, amending Bank’s tariffs, preparing internal report concerning the efficiency of banking products sales. • Conducting analysis and effecting control over the existing non-credit products developed for individuals. • Elaborating business requirements to the IT platform. • Providing operational and technological support to the processing centre and with regard to terminal devices (POS, ATM). Achievements: Successful completion of internal projects (including simultaneous projects) under time pressure condition (implementation of remote training and control of bank branches with regard to retail products; implementation of management reporting system for non-credit products) Managing people: no

Условия занятости

  • Подходящие условия занятости
Полная занятость
Стандартный график
В офисе/На объекте

Образование

Обо мне

Дополнительные сведения:

• responsible, ready for hard working; • strong ability in comprehensive presentation of work done and meeting deadlines; • good communication and negotiation skills Компьютерные навыки: MS Word, MS Excel, MS Powerpoint, MS Visio, MS Project, MS Access; LotusNotes

Иностранные языки

  • Английский язык — cвободное владение
Фото, имя и контакты доступны только авторизованным пользователям
Похожие резюмеВсе 1 похожее резюме
Обновлено 2 августа 2015
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Head of Marketing Department / Product Manager / Brand Managerз/п не указана
Последнее место работы (14 лет и 4 мес.)Partner / Managing DirectorАвгуст 2011 – работает сейчас
Работа в МосквеРезюмеТоп-персоналБанки, инвестиции, лизинг

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