General Manager, Regional Manager, Head of the office, Operating Manager

Был больше месяца назад

По договорённости

51 год (родился 22 июня 1974), cостоит в браке, есть дети

Москва, готов к переезду

Занятость

полная занятость

Гражданство

Россия

Контакты

Телефон

Почта

Будут доступны после открытия

Профессиональные навыки

Growth Strategy
Continious improvement
Communication skills
Public Speaking
Service Operations
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Фото, имя и контакты доступны только авторизованным пользователям

Опыт работы 26 лет и 5 месяцев

- Октябрь 2020 – работает сейчас
- 5 лет и 2 месяца
Private interpreneur
Maviro, Москва
http://www.maviro.ru
Design, install and service of engineering systems for private houses.
Обязанности и достижения:
As an individual entrepreneur and founder of a company at very early stage of development my role doesn't have any specific boundaries: from attraction of potential customers and development of commercial offer to negotiations with the customer and presentation of engineering systems solution; from organization of work at worksite to control over installation works; from financial relations with the customer and subcontractors till tax reporting; from tactical wins and losses over projects till strategic development of the company. ⦁ Organized a network of 10-12 subcontractors for water, sewage, heating and electric systems installation in Western part of Moscow region ⦁ Organized own office for 4 people with all IT infrastructure (Bitrix24 CRM, virtual telephone, licensed software) ⦁ Conducted marketing campaign during construction season - website, road banners, business cards distribution, t-shirts with logo for employees ⦁ Designed 10 projects and made offers to the customers; 2 in process ⦁ Hired Electrical division lead - this experience was accepted as negative; separated with employee on mutual agreement.
- Июль 2011 – ноябрь 2020
- 9 лет и 5 месяцев
Regional Manager / Country manager / Head of the office
Caterpillar, Москва
http://www.cat.com
Equipment and Machines for Mining, Energy, Oil and Gas, and Chemical Industries (Promotion, Wholesale), Equipment and Machines for Mining, Energy, Oil and Gas, and Chemical Industries (Manufacturing)
Обязанности и достижения:
⦁ Achieve sales target in the region for prime product and parts - different territories with growing responsibility ⦁ Grow profitability in the region through focus on rebuilds, service contracts, sales funnel management improvement, online presence and commercialization of telemetric solutions ⦁ Representation of the company during CIS countries’ government officials and ministries meetings; development of relations with trade associations (AmCham Russia, RSPP, Ministry of Industry and Trade, US-Turkmen Business Counsel, American-Uzbek Business Counsel) ⦁ Ensure alignment with dealership owners on strategic enterprise priorities ⦁ Lead dealership network operational capabilities development in areas of Sales, Marketing, Parts and Service Operations, Rental & Used, Digital, Safety, HR, Ethics and Compliance ⦁ Presentation of regional opportunities and execution progress to Executive Office and company directors ⦁ Development of diverse mid-management and female leadership pipeline ⦁ Controlled preparation and execution of annual regional budget ($4M) Key Achievements (2020 vs. 2019): ⦁ Increased market share from 10.1% to 11.4% (Construction and Mining) ⦁ Increased number of rebuilt machines by 280% ⦁ Improvement of online parts sales from $16M to $44M ⦁ Increased number of “connected” equipment by 20% ⦁ Growth of active equipment service contracts by 41% ⦁ Winning of key customer in Kyrgyzstan brought $10M incremental annual business to the region ⦁ Change management effort during reorganization of 60% Eurasia management team to align with the corporate strategy ⦁ Successful transition to work-from-home mode from April 2020 without interruption in dealer and customer support from all facilities. ⦁ Served in AmCham Russia Board of Directors; has been re-elected for another 2-year term.
- Май 2008 – июнь 2011
- 3 года и 2 месяца
Rental and Used Representative
Caterpillar, Москва
http://www.cat.com
Equipment and Machines for Mining, Energy, Oil and Gas, and Chemical Industries (Promotion, Wholesale), Equipment and Machines for Mining, Energy, Oil and Gas, and Chemical Industries (Manufacturing)
Обязанности и достижения:
⦁ Establish profitable Rental and Used Equipment operations negotiating investments with dealer owners by preparing and presenting financial analysis and detailed business plans ⦁ Find channels to buy and sell used equipment ⦁ Monthly monitoring of Rental fleet KPIs, sales business plan execution and profitability analysis. ⦁ Rental fleet growth from $120M to $250M of medium and large machines with positive annualized ROI ⦁ Used sales grew from $18M to $45M in 30 months (2009 - 1H 2011) ⦁ Introduced Certified Used concept as a value-adding differentiator to improve profitability ⦁ Pioneered a lead generation exercise to generate in average 50 leads per day for new and used equipment sales
- Март 2006 – апрель 2008
- 2 года и 2 месяца
Technical Support Supervisor
Caterpillar, Москва
http://www.cat.com
Equipment and Machines for Mining, Energy, Oil and Gas, and Chemical Industries (Promotion, Wholesale), Equipment and Machines for Mining, Energy, Oil and Gas, and Chemical Industries (Manufacturing)
Обязанности и достижения:
⦁ Provide technical support to the official dealers and end users for Mining, Construction and Power Systems equipment in CIS and Mongolia territories during equipment delivery commission, operation and repairs/rebuilds ⦁ Improve dealer technical department KPIs in Service and Parts segments of the business - Safety, Quality, Cost, Production Velocity ⦁ Development of technicians and repair capabilities of official dealers; preparation of business cases for investment for dealer principals (owners) ⦁ Investigation and making goodwill decisions on cost sharing of complex repairs ⦁ Development and support of 2 training center operations Communication with end user technical directors, business owners and official dealer management to resolve disputes ⦁ Hiring and development of University graduates for future positions at the company ⦁ Introduction of Technician Career Development Program in Eurasia that allowed to grow effective number of technicians from 700 to 1,200 in 9 months ⦁ Leaded the launch of Training center in Far East to train up to 100 students annually ⦁ Introduced “Connected asset” and “Partners in Quality” concepts in the region
- Сентябрь 1997 – апрель 2004
- 6 лет и 8 месяцев
Technical Support and Warranty Engineer
Caterpillar, Москва
http://www.cat.com
Equipment and Machines for Mining, Energy, Oil and Gas, and Chemical Industries (Promotion, Wholesale), Equipment and Machines for Mining, Energy, Oil and Gas, and Chemical Industries (Manufacturing)
Обязанности и достижения:
⦁ Capture equipment failures details and provide troubleshooting recommendations to dealers worldwide ⦁ Review of complex warranty repair cases and product problem investigations with the factory engineers ⦁ Conducted start up and commissioning of drill rigs, sea trials of sea-going ships. ⦁ Execution of complex warranty repairs and supervision of major overhauls. ⦁ Operation of a Training Center: instructor certifications, training aids, registration processes and web site. ⦁ Achieved 50% technical requests resolution within 20 minutes without escalation to the factory ⦁ Prepared and launched 5-day training classes for service engineers: Diesel & Gas Engine maintenance, Electronic Engine Troubleshooting, 3500 Engine Overhaul. Trained over 100 mechanics in 16 months (2003 – 04.2004) ⦁ Successfully completed College Graduate trainee program in European HQ in Geneva and 2 US factories developing and assembling high speed diesel and gas engines.

Образование

- Магистр
- Очно-заочная
- 2011
Cambridge University
Факультет: Institute for Manufacturing
Специальность: Mini-MBA course for mid-level management
- Высшее образование
- 1997
Makarov State Maritime Academy
Факультет: Engineering
Специальность: Diploma of marine engineer

Обо мне

Дополнительные сведения:

Over the course of my 23-year career at large multinational company I have held a series of positions with growing responsibilities in Russia, Switzerland and Kazakhstan. From technical representative to service supervisor, from sales representative to Regional / Country manager, I have been improving my knowledge and skills to drive market leadership through understanding of customer priorities, continuous improvement of operational excellence and building long-term relationships with cross-functional teams. It was an excellent start! After, I have founded my own business of development and installation of engineering systems for private houses. Exciting and thrilling journey of " starting from scratch and being responsible for everything" continues. This brings me additional priceless experience. During the next stages of my carrier, I would like to apply my experience with the company that follows its Values, has Ambitions for Growth and Continuous Improvement of internal efficiency. Result oriented, Strategic Management, Decision making, Technical acumen, Presentation skills, Negotiation skills, Leadership Skills, Project management

Иностранные языки

Английский язык — cвободное владение

Водительские права

B — легковые авто
E — авто с прицепом

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