Engineer

Был больше месяца назад

По договорённости

43 года (родился 15 февраля 1982), не состоит в браке, детей нет

Москва

Занятость

полная занятость

Гражданство

не указано

Контакты

Телефон

Почта

Будут доступны после открытия

Фото, имя и контакты доступны только авторизованным пользователям

Опыт работы 17 лет и 6 месяцев

- Декабрь 2009 – январь 2023
- 13 лет и 2 месяца
Customer technical service engineer
GrafTech International - production and selling of graphite electrodes for AC and DC arc furnaces.
http://www.graftech.com
Обязанности и достижения:
- Proactive customer visits to support the business strategy in line with GTI and customer needs. - Analysis of customer product performance/process needs/trends is communicated and translated into GTI product/process actions required (“Voice of the customer”). Provide to customers highest level of expertise in selected technical areas: Russia; CIS (e.g. EAF operations; burners operation; regulation and etc.). - Promote value added differentiation by translating customer observations into commercial benefit by measuring, documenting, and reviewing impact with customer to gain compensation for value provided. - Customer complaints resolution process; proactively initiates preventive measures. - Benchmarking of Competitive performance, service, and commercial issues. - Maintaining high level of trust and satisfaction with GTI customers. - Supporting and recommending communication and advertising program activities to promote GTI products and services.
- Февраль 2005 – май 2009
- 4 года и 4 месяца
Engineer-technologist
«Comterm» Co Ltd
Обязанности и достижения:
Employment duties: • Technology development according to customer’s conditions and validation. • Drawing up of technological instructions of steelmaking in the Direct and Alternating-Current Electric Arc Furnaces. Optimization and improvement. • Recommendations according to organization of technological area. Drawing up of demands and limitations. • Technical and economic feasibility study for projects. • Searching and recommendations according to nonstandard equipment. • Describing of general model of technological equipment functioning. • Procurement control to clients. Industrial realisation of a steel melting process in a job site "VKM-Stal", Saransk city.
- Июнь 2007 – апрель 2009
- 1 год и 11 месяцев
Technical Representative
Representative office of “Wheelabratorgroup Holding GmbH”, Germany
Обязанности и достижения:
Employment duties: • Technology organization and deployment management on the all stages. • Decisions protection and validation. • Ideas generations concerning technology application. Alternative decisions. • Correction and works monitoring under the project realization. • Establishing of a long-terms partnership with Customers. • Organization and carrying out of presentations. Decisions under the promotion of plants enginneering developments. Development of customer database.