Customer service represantative

Был больше месяца назад

55 000 ₽

29 лет (родился 31 июля 1996)

Москва, готов к переезду

Занятость

полная занятость

Гражданство

не указано

Контакты

Телефон

Почта

Будут доступны после открытия

Фото, имя и контакты доступны только авторизованным пользователям

Опыт работы 1 год и 2 месяца

- Апрель 2022 – май 2023
- 1 год и 2 месяца
Customer service representative
MostBet , Москва
http://www.mostbet.com
Mostbet is a highly reputed betting company that allows you to make all kinds of bets in various different types of sports, including esports.
Обязанности и достижения:
For one year, I worked as a customer service representative for an MostBet online casino. I am experienced and skillful Inbound Customer Service Agent providing high quality service to callers, working address and meet all needs. Adept at following communication scripts to properly handle various needs in a poised and professional manner. Proven track record of serving as an effective liaison between companies and their potential and current clients. Works to keep and increase customer satisfaction with every phone call. Understands the importance of delivering the mission of a brand with each and every action and interaction that takes place involving customers. Manage 50+ daily customer calls; answer customer questions, clarify product offerings, and work to resolve account issues for an 88% customer satisfaction rating in FY 2023; and an 83% CSR in FY 2022. Achieved consistent weekly call volume of 300+ customers Recommended new products and services to customers, depending on needs; generated 25+ new weekly sales leads

Образование

- Бакалавр
- 2019
Global institute lahore
Факультет: Computer science
Специальность: Computer engineer

Обо мне

Дополнительные сведения:

My job is the thing that I have the most interest in, I like to explore new horizons of learning and I believe that job will be a tremendous place to make my career and my professional growth. Other interests are traveling, spending time with friends, games, movies and music, and any activity which has fun in it.