Дополнительные сведения:
AREAS OF EXPERTISE
Strategic Planning / Project Management / Budget / Integrated Systems & Technology Solutions / Application Strategy Development / Infrastructure Architecture / Document Management & Workflow Automation / ECM / ERP / Vendor Negotiation & Selection / Outsourcing / Customer Service & Technical / Team Building & Motivation / Organizational Change
• Experience in IT management:
- 3+ years in software project management (system analysts, software developers and testers, deployment-engineers);
- 2+ years in operations management, technical support management, including people management (system administrator and helpdesk services);
• Successful experience of the Help Desk arrangement;
• Strong background in project management, conducting negotiations, planning works and associated costs, defining requirements, identifying, evaluating and reducing risks, monitoring and controlling the project works, reporting the project progress;
• Track record implementation of the software projects, design and optimization of IT-infrastructure;
• Track record implementation of strategic IT development;
• Acquainted with modern HR management technologies. Experience in building IT teams and development of IT;
• Knowledge of approaches and technologies of software development, CASE (Computer Aided Software Engineering) means of designing information systems, modeling business processes and workflows. (UML, RUP, ICONIX, SADT);
• Acquainted with process approach (SLA, ITIL) of IT-infrastructure maintenance;
• Experience in preparing project documentation of the engineers telecomm systems;
• Practical skills in creating presentation and diagrams for the executive management, line of business heads, end users and own teams;
• PC skills: MS Project, MindManager, Rational Suite, BPwin, ERwin, MS Visio, MS Office.
Компьютерные навыки:
PC skills: MS Project, MindManager, Rational Suite, BPwin, ERwin, MS Visio, MS Office