Москва
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CDO / CDTO / Chief Operations Officer

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Опыт работы 26 лет и 3 месяца

    • Январь 2021 – работает сейчас
    • 4 года и 11 месяцев

    Retail Automation Department Head

    4MAX Retail, Москва
    Software Development, System Integration, Technological and Business Processes Automation, IT Consulting

    Обязанности и достижения:

    Managing the organization's data and analytics operations -- including the architecture, user requirements, software development, report development and AI and machine learning integration. Drive growth and strategic planning by evolving an organization into the digital age. Focus is on creating new value through the smart use of digital tools, platforms, technologies, services, and processes. Business Development and Clients Base extension. Projects and sales stuff management. Clients: Tander/Magnit, Auchan, Bahetle, Frunze (Kyrgyzstan), Magnum (Qazaqstan), Nikora, Agrohub, Ori Nabiji (Georgia), Ëvar (Tadjikistan), DIS (Serbia)
    • Апрель 2018 – декабрь 2020
    • 2 года и 9 месяцев

    Account Director

    Diebold Nixdorf
    System Integration, Technological and Business Processes Automation, IT Consulting

    Обязанности и достижения:

    Develop meaningful strategic approaches for clients. Utilize strategic agility to identify and solve problems for specific client business or brand issues. Maintain and develop key client relationships. Implement strategic branding and practice-specific resources into team. Identify, execute and convert client business opportunities. Perform project based on client requirements and gain client confidence. Educate clients and influence to sell strategic and creative solutions. Conduct negotiations in mutual best interest of clients. Attain positive reviews from clients on quarterly client satisfaction survey. Initiate and execute client revenue producing engagements and attain targets. Assist project managers to direct complex large scale client engagements. Direct client strategic planning engagements. Monitor and manage account profitability above margin targets. Develop and attain accurate quarterly and annual revenue forecasts for every account. Present weekly performance report. Customers: Spar Russia (8 Regional independent chains), Inditex (Zara, Bershka, Stradivarius, etc.), Leroy Merlin, Decathlon, Levi Strauss, Benetton Group, Lenta, Kari, Adidas, Good Choice, Citilink, Voentorg, AS Nielsen, Avtomir, Rolf. Partners:, RRC, Crystal (CSI), SharkID, Service Plus KPI: Y2Y Sales growth ~15-20%, extending clients network
    • Сентябрь 2017 – март 2018
    • 7 месяцев

    Channel Development Director

    NCR, Москва
    System Integration, Technological and Business Processes Automation, IT Consulting, Computer, Optical, Control and Measurement Technology, Radio and Electronics, Automatics (Promotion, Wholesale), Computer, Optical, Control and Measurement Technology, Radio and Electronics, Automatics (Assembly, Maintenance, Repair)

    Обязанности и достижения:

    Serves as key interface or liaison between the account, Inside Sales, Service and Support, Business Ops, Sales Ops, Marketing and Billing/Accounting. Responsible for cross-selling solution offerings to the assigned channel account and their internal channels and teams to drive new business or leads to Inside Sales. Requires strong relationship management, sales skills, sales support, and account maintenance/management skills in order to ensure a high level of customer satisfaction and work to maximize revenue and profitability. Schedules and conducts regular meetings with channel accounts to review pricing and procedures, discuss customer-specific issues, review performance/value, position new solutions and provide ongoing training. Promotes customer confidence in NCR, which will lead to long term business relationships. Fulfills the role of expert on all channel account requirements for the assigned accounts and escalate any issues, as necessary, to the appropriate parties. Identify, document and inform appropriate parties of any account-specific requirements (i.e., billing/invoicing, shipping, etc.). Obtains channel account or industry information that assists in responding to customer's needs and requirements. Understands the formal and informal decision making process within each of the accounts. Targets identified representatives of existing and assigned accounts; Partners with other business units to expand cross-sell opportunities. Recognizes the channel accounts key challenges in their business operations and identify products and solutions to their customer's area of need; Identify possible opportunities for other business unit or division solution offerings. Responds constructively to minimize difficult or negative issues and partners with internal support groups to ensure total customer care. Tracks the sales process through forecast submissions for assigned accounts. Designs a plan to effectively manage his/her assignment in order to maximize incoming revenue and profits, and to meet the weekly, monthly, quarterly and annual quota objectives. Responsible for primary accountability for ensuring that assigned accounts are being properly serviced by NCR in a manner that reflects NCR's commitment to delivering high quality products and services; Track growth/decline within accounts. Leverages all NCR support groups and internal resources in order to service the customer in order to retain and potentially grow the level of business in each assigned account. Identifies NCR's major competitors in the account and assess the competitor's products/services, and compares their strengths and weaknesses relative to NCR's. KPI: Y2Y Sales growth 2017 – 28% Clients: Spar MV, Megapolis/Victoria/Dixi, Leonardo, Vernyj, Detsky mir, Voentorg Partners: Shtrih-M, RRC, HRS, Crystal, Vesy, Terlis, System Group, HelpLine, Soatron, CNS
    • Январь 2014 – январь 2016
    • 2 года и 1 месяц

    Country Manager, Russia & CIS

    Reichle & De-Massari
    System Integration, Technological and Business Processes Automation, IT Consulting, Fiber Optic Communications, Fixed Communications

    Обязанности и достижения:

    Objectives and scope of the job: Accelerate growth in the Russian Market. Develop and support distribution channels. Evaluate and exploit new market opportunities. Tasks / Activities • Analyze market and develop growth strategies • Develop entry strategies for new segments • Support distributor to grow the business for R&M • Establish and maintain contacts with End-Users, System Integrators and Planers to become preferred supplier on key projects • Align with Region NEE to develop the right product ranges to meet requirements in Russia & CIS • Organize training seminars and workshop for key partners and customers • Coordinate the introduction of new products • Monitor the effectiveness and efficiency of our distributor • Evaluate and assign new distributors • Participation at international sales meetings • Work in international key accounts teams Responsibilities: • Planning and implementation of sales strategies • Preparation of yearly sales strategy, sales plans and agreed reports • Achievement of sales budget and target margins • Defining product range and pricing policies for Russian market • Managing R&M office KPI: Increase booking 2014 – 50%, 2015 – 58% Customers: Novatek, Russian Post, Ministry of Internal Affairs, Unicreditbank, METRO C&C, IKEA, TransMashHolding, RosOboronExport, DataPro, IXCellerate, Sberbank RF Partners: Technoserv, Croc, Asteros, Televik, I-Teco, Huawei.
    • Май 2006 – август 2013
    • 7 лет и 4 месяца

    Cisco SecureX Sales Area Manager (Team Lead) Russia & CIS (since July 2009)

    Cisco Systems, Russia
    Fiber Optic Communications, Fixed Communications, Mobile Communications

    Обязанности и достижения:

    Primary Responsibilities: 1. Identify new sales prospects – build and execute a sales plan for assigned territory with minimal managerial oversight. 2. Leverage and Nurture Cisco Advanced Security partner base and relationships. 3. Control the sales process and drive leads to closure – generate revenue. 4. Work closely with Cisco regional sales managers. 5. Manage Regional Security Products Sales Team (PSS, BDM, CSE & VSS) Secondary Responsibilities: 1. Manage the customer relationship for existing Transformational and Strategic accounts and up sell new Cisco BN Security products. 2. Develop deep understanding of product capabilities and value proposition and be able to present to customers and prospects in a highly effective manner - both at an engineering and executive level. 3. Forecast revenue and products plus update sales activity to upper management 4. Negotiate sales transactions 5. Work with existing team and be able to leverage the full extent of Cisco resources to overcome competitive pressures and tactics 6. Attend industry forums, tradeshows and events as required Customers: Gazprom Group Companies, Gazpromneft, Megafon, MTS, Rostelecom, RZD, Central Bank of Russia, British Gaz, Mosoblduma, Moscow Government, Alfabank, Raiffeisenbank, Sberbank, Cabinet of Ministers of Ukraine, KAPO – Estonian Security Police, Riga City Council, Baltika Brewery, X5 Retail, Moldtelecom, Ukrtelecom, etc. Award: Cisco Sales Champion 2012 - more than 20M$ Strategic Account Manager (2006-2009) • Selling Cisco portfolio to existing and new accounts in Russia and CIS countries. • Direct and manage activity of Cisco Kazakhtelecom Account Team (AM, SA, SE). • Managing & developing these accounts, to maximize turnover and profit • Hitting personal targets and contributing to overall profitability, success and positive image of Cisco in the marketplace. • Implement the sales strategy to ensure that sales targets are met or exceeded in marketplace. • Develop and maintain relationship with new and existing clients to expand sales. • Indentify new accounts to sell products and services to, to fulfil turnover objectives. • Maintain a high-profile Cisco presence in the marketplace through the creation of win-win situations with customers that turn a sales relationship into a long-term commercial partnership. • Control costs to ensure that expenditure is being managed in line with budgets. • Develop and deliver accurate sales forecasts in line with business objectives. KPI: Total booking 2007 - 8M$, 2008 – 12M$, 2009 – 15.8M$ Customers: Kazakhtelecom, Mobile Telecom Service (Kazakhstan), AzTelecom, UTG (Georgia), Armentel (Armenia).
    • Апрель 2004 – апрель 2006
    • 2 года и 1 месяц

    Key Account Manager

    Panduit a world leader in the design and manufacture of wiring and communication products, providing solutions for Electrical and Network Connectivity applications.
    System Integration, Technological and Business Processes Automation, IT Consulting, Fiber Optic Communications, Fixed Communications, Mobile Communications

    Обязанности и достижения:

    • Develop and maintain strong working relationships with existing and potential Panduit business partners (end users, consultants, installers, OEM's, contractors etc) to identify opportunities and stimulate demand for Panduit solutions, through specification strategy and activities • Organize and implement training programs for active and potential customers, as appropriate • Maintain comprehensive customer opportunities lists and files for the designated territory • Make field products demonstrations to current and prospect customers • Monitor competitor sales, marketing activities and pricing levels, and give feedback to EMEA management • Submit weekly itinerary and analysis of promotional and marketing visits to area management • Provide feedback to management on customer demand and product needs for the Datacom and Electrical market. Also provide management with input, data and information for the preparation of business plans • Monitor and report on customer satisfaction with the quality of Panduit products and services KPI: Increase booking 2005 – 50%, 2006 – 28% Projects: Sviazinvest group: Dalsviaz, UralSviazInform, Sibir’Telecom, CentrTelecom; MTS, MTK-Comcor, Ingosstrakh, Alfa-Bank, Pension Fund RF, Russian Post, General Dynamics, Lukoil-Inform Distributors: Marvel, Brown Bear Company, DNA Trading, System Integrators: Net Dialogue, TechnoServ A/S, Microtest, Croc Ural, Race Communications
    • Декабрь 2002 – апрель 2004
    • 1 год и 5 месяцев

    Regional Project Director

    Moscow office Mobitel, Czech Republic, the supplier of equipment for cellular network operators
    System Integration, Technological and Business Processes Automation, IT Consulting, Mobile Communications

    Обязанности и достижения:

    • establishing and administration management of the Moscow office; • financial planning and the control of fulfillment of the budget; • monitoring of the cellular equipment market, price policy determination; • setting up partnership with foreign and local suppliers, local offices of a foreign vendors; • identification, recruitment and support of regional clients; • preparing of commercial offers and documentation for participating in tenders on supplying of equipment, • co-operation with the repair, installation and service organizations, • organization of exhibitions, product presentation and other events on promotion the products and trade marks; Supply to: Megafon - North-West GSM, Primtel (MTS) Booth at CeBIT, Hannover, Germany
    • Октябрь 1997 – ноябрь 2002
    • 5 лет и 2 месяца

    CFO/Publisher

    'World Periodicals Publishing House' Inc., Data Communications RE Magazine, Moscow. Magazines on telecommunications business, equipment and technologies
    Publishing, Distribution of Multimedia and Printed Material, Production of Print Material, Marketing, Advertising, Designer, Event and PR Agencies

    Обязанности и достижения:

    • financial planning of operations, budget supervision; • market prices analysis, developing pricing policy; • analysis of investment efficiency, financial analysis; • management of publishing and printing; • setting up a Marketing and Advertising Department; • branding, creation and promotion of trademarks; • representing the Company’s interests, establishing partnership with various firms; • licensing the content of various leading international publications: The McGraw-Hill Companies, CMP Media, LightWave Communications

Образование

Обо мне

Дополнительные сведения:

Professional Skills: Project management; preparation and running business negotiations; planning and allocation of resources; management of clients databases; contracts management; financial and business accounting, assessment of economic efficiency of projects; budgeting, budget supervision. English Language – fluent in reading and speaking, including technical and economic terms. Computer Software Proficiency – Operation Systems: MacOS, Windows. MS Office, Lotus Notes. Internet applications. Programming languages: Basic, COBOL, Pascal. Digital Databases: Guarant, Consultant +. Accounting and Logistics programs. CRM, ERP - Oracle, Salesforce CRM Personal Profile, etc.: Hard-working, goal-oriented, reliable, diligent, excellent interpersonal skills. Efficient in both individual and team work. Vast business connections. Adhere to a healthy life style, keeping fit. Enjoy communicating with clever people. Fond of reading economic and academic publications. Keen on music, diving, skydiving, motor sport. The marital status - Married. Driving license category B, driving experience since 1989. Traveller's passport. Project management, Sales Management, Direct Sales, Client management, Negotiation skills, Budgeting, Sales Forecasting, Sales Planning, Resources Planning and Allocation, Contract Management, Business Accounting, Account Management, People Management, Strategic And Efficient Planning, Business Analysis, B2B Marketing, B2C Marketing, Business English, Mac Os, Mac Software, MS Office, CRM, Salesforce.com, ORACLE, ERP Systems, P&L management

Иностранные языки

  • Английский язык — cвободное владение
  • Португальский язык — базовый

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