Business development director

Был в этом месяце

250 000 ₽

64 года (родился 09 августа 1961), cостоит в браке, детей нет

Москва

Занятость

полная занятость

Гражданство

Россия

Контакты

Телефон

Почта

Будут доступны после открытия

Фото, имя и контакты доступны только авторизованным пользователям

Опыт работы 21 год и 8 месяцев

- Июнь 2018 – работает сейчас
- 7 лет и 6 месяцев
Director of Business Development
Director of Business Development, Москва
http://www.zalcman.ru
Legal services (customer service through contact center), consulting
Обязанности и достижения:
Development of marketing strategy, marketing activities to attract partners and customers; sales and marketing management through the creation of an affiliate network; coordination of work on the preparation of marketing materials and implementation of projects to attract customers; preparation of presentations and commercial offers for clients, negotiations at the level of CEO and decision makers, personal sales; preparation of the project for the launch of 24X7 customer support service through the contact center The concept of working with partners in various jurisdictions was developed, rebranding was carried out and the necessary marketing materials were prepared, successful negotiations were held with partners in Russia and abroad, contracts with sales representatives and customers were signed
- Октябрь 2017 – июнь 2018
- 9 месяцев
Business Development Director
T-Direct, Москва
http://www.t-direct.ru
Outsourced omnichannel customer experience management (Contact Center, IT consulting, logistic & courier services)
Обязанности и достижения:
Business planning; Sales and Marketing Management; Definition of the sales & marketing strategy; Development of new channels for marketing communications; Conducting presentations to potential clients, making commercial offers to clients, CRM management; Development and implementation of business processes; Management & control of operational activities (setting up sales targets for telesales projects, control of everyday activities, analyses of sales reports and statistics, SLA targets’ control for customer care and sales projects); Development of motivation schemes for sales people and managers of the projects; Project management; Establishing new business contacts (FMCG/Retail, e-commerce, telecom, financial, consumer electronics, automotive, energy & governmental sectors, etc); high level sales negotiations; keeping up good business relations with business partners and kea accounts. Estimation of potential revenue and profits, ROI analyses; Personal involvement into selling of big contracts (mostly: FMCG/Retail, e-commerce, telecom, ISP, financial, consumer electronics, automotive, etc.) Participation and promoting company’s services at business forums.
- Январь 2014 – сентябрь 2017
- 3 года и 9 месяцев
Sales Director
RB Technologies, FrontSphere, Москва
http://www.rbtechnologies.ru
International Group of Companies, located in Moscow, Russia and San Mateo, California, USA. Specializes in IT (cloud technologies, Contact Center Platforms/BPM/CRM)
Обязанности и достижения:
Sales and marketing management (Sales Director position covered all the marketing management activities); Development of sales and marketing strategy (diverse innovative IT products: platforms for Contact Centers/Soft & Hard Collection, Contact Centers services, IT solutions for banking and retail industries); Creation of distributor’s network in Russia and worldwide (EMEA, America, Asia); Business-planning; Sales and marketing optimization; Sales forecasting and planning; Sales and statistic’s analysis; Definition of the pricing policy on different products and services; Marketing research and analysis; Establishing of new business contacts (sectors: financial, telecom, IT, retail, energy, utilities, tourism, etc.); Conducting negotiations and personal sales; Organization of B2B event monitoring, decision making, participation in business events, promotion of company’s brand, products and services (all product related business forums, conferences and exhibitions), conducting personal presentations at the business events. Promotion of investment projects in Russia (M&A); hunting for Russian and foreign businesses with a good growth potential and interested in investments; negotiations with potential clients and strategic investors.
- Сентябрь 2010 – декабрь 2013
- 3 года и 4 месяца
Business consultant (self employed)
Dmitry Belyaev (entrepreneur), Москва
Business consulting (Contact Centers, sales, marketing, management; M&A)
Обязанности и достижения:
Conducting marketing research; Development of sales and marketing strategy; Definition of the most effective channels of the marketing communications and building up the system of marketing communications; Development of advertising campaigns, media planning, production of advertising materials; Financial consulting, M&A; Development of business-plans; Contact Center related consulting; Business-process modeling (ARIS); Development and optimization of sales and marketing structures, recommendations on pricing policies; Project management; Development of complex motivation schemes; Creation of the system of internal and external control; Participation in B2B business forums and conferences (FMCG/Retail, E-commerce, IT, telecom, ISP, financial, consumer electronics, automotive, logistics, energy, government sectors, etc.); Conducting negotiations, keeping up good business relations with business partners and kea accounts.
- Апрель 2007 – июль 2010
- 3 года и 4 месяца
Business Development Director
Direct Star (part of Teleperformance Group), Москва
http://www.teleperformance.ru
Outsourced omnichannel customer experience management, IT consulting
Обязанности и достижения:
Business planning; Sales planning and forecasting; Definition of the sales & marketing strategy; Development of new channels for marketing communications (conferences, seminars, exhibitions, Internet, E-mail, direct mail, telemarketing, professional magazines, corporate events, etc); Conducting presentations to potential clients, making commercial offers to clients, CRM/Salesforce management; Development and implementation of business processes; Adjustment and development of the structure of the sales projects; Management & control of operational activities (setting up sales targets for telesales projects, control of everyday activities, analyses of sales reports and statistics, SLA targets’ control for customer care and sales projects); Development of motivation schemes for sales people and managers of the projects; Project management; Establishing new business contacts (FMCG/Retail, e-commerce, telecom, ISP, financial, consumer electronics, automotive, energy & governmental sectors, etc); high level sales negotiations; keeping up good business relations with business partners and kea accounts. Estimation of potential revenue and profits, ROI analyses; Personal involvement into selling of big contracts (mostly: FMCG/Retail, e-commercetelecom, ISP, financial, consumer electronics, automotive, energy & governmental sectors). Participation and promoting company’s services at business forums (Call-Center World, IT, Telecom, Banking & Finance, Automotive, Energy, Food Director, Retail Director, Food Service, Financial Director, Association of European Business, British Business Club events, etc).
- Октябрь 2005 – апрель 2007
- 1 год и 7 месяцев
Head of Sales Management
AKADO, Москва
http://www.akado.ru
Triple Play Services (Broad Band Internet, Cable TV and IP telephony)
Обязанности и достижения:
Management of all sales: telemarketing, retail, direct sales agent network, corporate sales and services, dealers’ sales, home Internet networks’ sales, partnership programs’ sales, etc (management of sales force of over 600 employees, including one of the biggest Contact Center in telecom); Sales planning and forecasting; Analyses of sales reports and statistics; Definition of the sales strategy; Development of new distribution channels (corporate, dealers, retail network); Participation in the definition of the marketing strategy and making decisions on advertising strategy and advertising campaigns; Weekly sales reporting at the company management meetings, conducting weekly sales meetings with the heads of the sales and service departments; Development of motivation schemes for sales and customer care (B2B) people; Development and implementation of business processes; Adjustment and development of the structure of the sales and customer care (B2B) departments; Establishing new business contacts (telecom, developers, hotels and restaurants, business centers, retail networks, etc.); Conducting high level sales negotiations, keeping up good business relations with business partners and kea accounts; Estimation of potential revenue and profits coming from new distribution channels, ROI analyses. Recruitment, training and motivation of sales and customer care force.
- Март 2004 – октябрь 2005
- 1 год и 8 месяцев
Marketing director
IMA-press (part of Group IMA), Москва
http://www.imagroup.ru
Media holding (advertising & PR agencies, TV companies, production of POS materials, etc.).
Обязанности и достижения:
Management of sales and marketing departments (BTL, ATL, PR, GR), creative departments, design department, production department; Business planning, definition and development of sales and marketing strategy; Optimizing sales & marketing expenses; Working out business processes (ARIS methodology) and structure of the departments; Sales planning and forecasting; Analyses of sales reports and statistics; Definition of the pricing policy; Market research / analyses; Establishing new business contacts (mostly telecom, banking, insurance, FMCG/Retail), high level sales negotiations, keeping up good business relations with kea accounts; Participation and promoting company’s services in business forums (Food Director, Retail Director, Food Service, Financial Director, etc); Developing of important strategic contacts and connections with the business community (business contacts with the leading companies of the Russian market, such as: VTB, Bank of Moscow, Uralsib, NTV+, MTS, Bee Line, Megafon, biggest hypermarkets: “Perekryostok”, “Ramstor”, “Ashan”, “Mosmart”, “Pyaterochka”, “Children’s World”, etc. and biggest FMCG producers, including contacts with kea people at Moscow City Government, Administration of the President of Russia, etc.; Coordination of company’s efforts in the search for new clients; Recruitment, training of sales force, development of motivation schemes.

Образование

- Высшее образование
- Вечерняя
- 2011
Russian Economic University named after G.V. Plekhanov
Факультет: Business Management
Специальность: Enterprise Activity Management
- Высшее образование
- Вечерняя
- 1991
Moscow State Linguistic University named after Maurice Thorez.
Факультет: English
Специальность: Translator
- Магистр
- Дневная/Очная
- 1984
Russian State Gas and Oil University named after M.I. Gubkin
Факультет: Mechanical
Специальность: Machine Building Technology, Numerically Controlled Equipment

Обо мне

Дополнительные сведения:

Skills: Strong business management skills, fluent English, experienced user of PC (Windows 7/8/10, MS Office, Internet Explorer/Netscape Communicator, Chrome, Safari, Opera, Yandex, MS Outlook, MS PowerPoint, MS Project, MS SharePoint, Consultant Plus, CRM Salesforce.com, ARIS, BPMN2.0, FrontSphere, 1C, ProfSalon, etc.) Experienced user of MacBook. Driver’s license “B”.

Иностранные языки

Английский язык — cвободное владение
Французский язык — базовый

Водительские права

B — легковые авто

Фото, имя и контакты доступны только авторизованным пользователям

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