Москва
Резюме № 40011073
Обновлено 21 августа 2018
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Administrator, supervisor

Был больше месяца назад
По договорённости
35 лет (родился 23 мая 1990)
Актобе, готов к переезду: Москва, Астана / Нур-Султан  и ещё 3 города
Занятость
полная занятость
Гражданство
Казахстан
Контакты
Телефон
Почта
Будут доступны после открытия
Фото, имя и контакты доступны только авторизованным пользователям

Опыт работы 14 лет и 8 месяцев

    • Сентябрь 2016 – работает сейчас
    • 9 лет и 4 месяца

    Smart adviser

    Samsung Electronics

    Обязанности и достижения:

    Work with customers, detections of the reasons, troubleshooting in mobile Samsung devices, namely:update software with the special engineering programm "Smart tool", data transfer from old to new device, unlock mobile devices, learning of correct using, data recovery!!! For the period of work I want to say that repeatedly get good comments from customers written in customer's book! In December of 2016 together with "Kcell" company held a presentation in Kazchrome national company!
    • Апрель 2015 – август 2015
    • 5 месяцев

    Manager of сorporate department (B2B)

    Mobile Telecom Servise (Tele2), Актобе

    Обязанности и достижения:

    Drafting and report weekly plan for the work performed. Search new customers (city, region). Active work with the organization (head) starting with the meeting scheduled to signing of the contract. Regular presentations to an audience. Meetings and negotiations directly with the first leaders. Promotion of the company's services through a variety of promotions. Activation and advice on sim on-site presentation.
    • Апрель 2012 – март 2015
    • 3 года

    Head salesman (shop-assistant)

    Sulpak (Arena`s), Актобе

    Обязанности и достижения:

    Work in the B2B and B2C markets. The operational management team, the solution of current problems, the control over the exact performance of official duties, and the observance of labor discipline subordinates, resolution of conflicts arising (5 sellers under Supervision) Aktive response to the information coming from customers and bring it to willingness result (permission working moments). Execution of orders from the leadership. Adjustment of the staff and training of effective methods and forms of work. Carrying out of training (internship) selected candidates. Learning and training personnel to work with the new models of the goods that are available, their intended purpose, characteristics, features. Consultation on the world standard "4P" system (an individual approach to each client, the ability to clearly identify the need to accurately set by open-ended questions). Direct sales.   Implementation of the monthly sales plan. Provide the company's interests to expand and develop the client base, customer loyalty, increasing sales turnover. Communal work with management planning in the organization to attract buyers. Regular monitoring and analysis of the market (the current situation, competition, pricing, marketing campaigns, etc.). Analyzing the dynamics of sales. Planning and sales organization, providing a high level of service buyers. Participation in the inventory of material assets. Analysis of sales results. Monitoring and maintenance of cleanliness and order in the department. Implementation of accounting-acceptance-dispatch. Participation In meetings, classes, seminars, to raise the level of training knowledge.
    • Март 2011 – ноябрь 2011
    • 9 месяцев

    Porter

    Tyan-Shan Hotel (***), Алматы

    Обязанности и достижения:

    Check out and check in. Issuance of rooms on the facts of reservation and payment. Familiarization with the services of a hotel in its territory, the formation of paying for all the types of services used by the guest (mini bar, restaurant, laundress). Partially fulfilled interpreter. Settlement of disputes and conflicts with the guests, the execution of other instructions guide. Aktive services.
    • Апрель 2009 – май 2010
    • 1 год и 2 месяца

    Assistant of Guest Relation

    Amsterdam Hotel (*****), Актобе

    Обязанности и достижения:

    Assistant to the hotel administrator:reception, accommodation of guests according to the standards company, help visitors to the city orientation, the resolution of disputes and conflict situations, active participated in the life of the hotel, information on current offers and planned at events, control of the current situation on the reservation and number of rooms available, decoration of the hotel lobby for holidays.

Образование

Обо мне

Дополнительные сведения:

The ability to talk, to conduct a dialogue in English (for an explanation, and questions etc), working on the above positions with people such important skills learned how to handle stress and control yourself.I think that these skills we just needed in today's work environment-! - a responsibility - determination - punctuality - communication skills - A great desire to learn new things   - Ability to work with staff - The ability to conduct properly the documentation and negotiation - Analytical skills. - Ability to work with claims Customer Service, Sales Skills, Guest accommodation
Фото, имя и контакты доступны только авторизованным пользователям
Работа в МосквеРезюмеПродажиТовары народного потребления

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