Обязанности и достижения:
1) Reception & switchboard
Maintain and distribute visitor security badges in accordance with security policies.
Ensure reception area is neat and professional in appearance.
Maintain conference room schedules for the facility via Web Calendar or ARIA.
Report all telecommunication and data system problems to the Global IT help desk and office manager immediately.
2) Mail services
Monitor all costs associated with mail and delivery services; report excessive costs and cost savings opportunities to the office manager and/or facility manager.
3) Purchasing
Obtain vendor price quotes, prepare purchase requisitions with accompanying justification via Self Service Applications, obtain vendor statements of work, arrange for new vendor setup, prepare check requests and route requests to appropriate management level for approval.
Maintain adequate inventory of general office supplies including supplies for office equipment.
Seek to identify cost effective purchasing alternatives.
Monitor vendor payment status to ensure purchase orders are not over-billed and vendors receive timely payment to avoid disruption in service.
Prepare monthly PO report to monitor run rate against established PO amount.
4) General Office Equipment/Audio Visual Equipment
Coordinate all maintenance agreement schedules, renewals, payments and site visits per contractual stipulations.
Ensure operational effectiveness of all equipment; coordinate repairs as required.
Ensure installed AV equipment as well as portable equipment is functional; coordinate repairs as required.
Assist in troubleshooting AV problems and be available to assist with spontaneous equipment requirements.
Investigate equipment upgrade alternatives in accordance with corporate purchasing standards and offer justification to management.
5) Facilities
Provide assistance to other office employees.
Provide backup for other facility personnel as needed.
Coordinate repairs within physical office space such as carpeting, repainting, etc.
Function as a liaison between Oracle, property manager, and other vendors.
Resolve or coordinate timely resolution for all facilities requests, such as temperature complaints, conference scheduling conflicts, etc.
Maintain interoffice listing of emergency contacts and procedures.
Troubleshoot data/telecommunication problems before notifying corporate helpdesk.
Conduct workspace occupancy and conference room surveys as directed.
Establish preliminary space plans and identify alternatives; coordinate requirements.
Interact with various groups and collect information regarding headcount growth requirements.
Establish and communicate move coordination requirements.
Prepare move coordination forms, issue boxes, labels, and distribute information.
Follow up to resolve outstanding move coordination issues.
Respond to information requests.
6) Reporting
Complete monthly report in approved format.
Update quarterly the log of maintenance contracts.
Conduct formal quarterly Facility Inspection Report and submit to facility manager.
Maintain current inventory of all facility owned asset equipment.
Prepare Property Manager and headcount report information as directed.
Conduct workspace occupancy and conference room surveys as directed.
7) New Hire Orientation
Assign space for new hires.
Orient new employees to general office procedures.
Participate in monthly new hire orientation presentations with HR, sales, and education where applicable.
8) Safety & Security
Maintain file of emergency contacts.
Function as after-hours contact for alarm monitoring company and property management.
Responsible for office safety & security regarding “first aid”
Assist in coordination of safety procedures such as fire extinguisher inspections, fire drills, etc.
Maintain secure and accurate office key and security card assignments; minimize distribution.
Ensure all security system and badge assignments are accurate and current.
Acting on direction of corporate security, provide assistance as required.
Coordinate programs to educate employees on building and general office emergency procedures.
Maintain emergency procedures manual information.
Coordinate training on CPR and safety as required.
Provide backup on making security system time changes and generating reports.
Coordinate ergonomic and safety training requirements with corporate safety.
Complete weekly office inspections, identifying areas of concern and initiating resolution.