Обязанности и достижения:
• Building and configuring hardware, updating software
• Repairing computers, running diagnostic programs, maintaining computer networks
• Gathering data to assess the needs of the customer, evaluating network requirements
• Resolving incorrect settings
• Providing technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of
computer systems, hardware, and software
• Offering support and technical assistance to customers who are using software, hardware, or other computer
systems and need help completing tasks or troubleshooting problems through diagnostic tests and remote
access to their computers
• Used critical thinking to break down problems, evaluate solutions, and make decisions
• Replaced computer hardware parts
• Demonstrated an understanding of hardware peripherals