Обязанности и достижения:
• Leading international 6 Sigma development projects. Providing leadership to an international team. Development of a project plan, definitizing a project scope before executing projects. During projects using the following instruments: Project charter, SIPOC diagram, data collection plan, baseline statistics, graphical summary, FMEA, data analysis, solution selection matrix etc
• Monitors and Leads investigations recognize trends, and presents reports for assigned quality processes
• Identify and resolve process issues
• Management of the nonconformance
• Reviews reports on current quality systems and support improvements in order to enhance quality
• Develops implements and reviews Standard Operating Procedures, Work Instruction, and other Quality Documentation
• Handling Customer Complaints
• Participate in an ISO system migration project. Assigning people for document review. Creating training materials - basic checklist and quality questions for new training procedure. Reviewing instructions and procedures.
• Conducting internal audits to support ISO 9001:2015
• Taking manager’s responsibilities such as communicating with dealers, suppliers and customers, working with customer complaints, ordering and following up stock of chemicals, working with bills and requests, signing contracts, providing statistics for the lab etc
• Participation in a startup of fluid analysis lab based in Moscow. I participated in launching equipment, initial calibration, development methods, implementing ISO system, external audits, finding counterparties to support continuous service, signing up contracts with them etc.
• Working with strict deadlines on the daily basis