Резюме № 50156420
Обновлено 22 февраля 2021
Обновлено 22 февраля 2021
Otel General manager, Restaurant Business manager, Sales and Marketing Manager
Был больше месяца назад59 лет (родился 12 июля 1966)
Санкт-Петербург, готов к переезду: Москва
Условия занятости
Полная занятость
Стандартный график
В офисе/На объекте
Гражданство
не указано
Контакты
Телефон
Почта
Фото, имя и контакты доступны только авторизованным пользователям
Опыт работы 13 лет и 4 месяца
- Март 2019 – октябрь 2020
- 1 год и 8 месяцев
Hotel General Manager
Prince Group Euphoria Palm Beach and Euphoria Tekirova, Санкт-ПетербургTourism, International 5-Star HotelОбязанности и достижения:
My duties and responsibilities; Preparing the budget, Monitoring the budget according to the budget calendar, Cost and daily Cost tracking, preparing reports and analyzes and submitting them to the head office, Conducting the recruitment interviews of Department Managers, determining room prices, Conducting agency negotiations and contracts, Developing and activating projects that increase guest satisfaction, To supervise and manage the operation activities of all Departments, to monitor and improve quality standards. Following and controlling the purchasing process, Doing daily inspections of the hotel, Managing the meeting of Department Managers on a regular basis, Identifying and following up the maintenance and repair works of the hotel, producing and activating extra income generating projects, follow-up and ensure the implementation of the legislation of the Republic of Turkey. Increasing guest satisfaction every year, producing and implementing guest satisfaction-oriented projects, providing better quality service with less cost, producing extra income-generating projects and making the company earn more money, working very meticulous and disciplined, I like teamwork and team. Guest satisfaction score was 3.2 out of 5 before me, but 4 out of 5 after I took over In one year, Increased the rate of permanent guests by 21%- Февраль 2017 – ноябрь 2018
- 1 год и 10 месяцев
Hotel General Manager and Consultant
Обязанности и достижения:
My duties and responsibilities; Tourism in accordance with the laws of the Republic of Turkey, Writing a new concept for a 3-star hotel to receive 4 stars, and ensuring that restoration and renovation works are carried out in accordance with this concept. Preparing the budget, Monitoring the budget according to the budget calendar, Cost and daily Cost tracking, preparing reports and analyzes and submitting them to the head office, Conducting the recruitment interviews of Department Managers, determining room prices, Conducting agency negotiations and contracts, Developing and activating projects that increase guest satisfaction, To supervise and manage the operation activities of all Departments, to monitor and improve quality standards. Following and controlling the purchasing process, Doing daily inspections of the hotel, Managing the meeting of Department Managers on a regular basis, Identifying and following up the maintenance and repair works of the hotel, producing and activating extra income generating projects, follow-up and ensure the implementation of the legislation of the Republic of Turkey. We completely replaced an old hotel without a customer, with a small investment, and created a new and modern hotel. The average satisfaction rate of our guests was 8,5 out of 10. Projects that will bring extra profits were produced and implemented, such as restaurants, cafes bistro, hookah cafes, boutiques, markets- Апрель 2015 – январь 2016
- 10 месяцев
Cruise Director
MCSTourism Cruise ShipI served in the Northern European Rout,Embarkation in the port of Hamburg, Germany, re-embarkation in England, Ireland, Scotland, Norway, Northern Cape, Iceland, Holland and Germany hamburg, disembarkingОбязанности и достижения:
3,959 passengers and 1750 staff capacity From embarkation to disembarking process of the ship, responsible for the Hotel department, Performing exercises in accordance with the procedures, controlling the port landings and boarding, Embarkation check in and disembarking check out, making and controlling without disruption, controlling the operations of the ship hotel department Meticulous and careful work, To present guest satisfaction very well. I've been chosen as the best marketer to sell excursion in the countries of travel- Январь 2010 – ноябрь 2015
- 5 лет и 11 месяцев
Operations Coordinator
Обязанности и достижения:
Management and control of active departments among chain hotels, managing routine weekly and daily department managers' meetings, To actively communicate with guests, to solve their problems immediately if they have problems, to give their training again if there is a weak department, to regularly inspect all parts of the hotel and the areas of the hotel On the international hotel review site Increasing it to 5.6 points out of 6 from 4.1 Permanent guest satisfaction rate increased by 33% more- Февраль 2006 – октябрь 2009
- 3 года и 9 месяцев
Corporate Marketing Manager
HRS GmbHHRS Group, küresel bir e-ticaret şirketidir. HRS Global Hotel Solutions markası ile HRS, küresel iş seyahati pazarında pazar liderlerinden biri ve Avrupa'nın en büyük üç otel portalından biridir.Обязанности и достижения:
Holdings in Turkey, management of the tourism department, description of the system and making the system work to integrate
Условия занятости
- Подходящие условия занятости
Полная занятость
Стандартный график
В офисе/На объекте
Фото, имя и контакты доступны только авторизованным пользователям
Похожие резюмеВсе 1 похожее резюме
Обновлено 20 ноября
Последнее место работы (3 года и 1 мес.)Deputy General ManagerМарт 2020 – апрель 2023
Hotel (Deputy) General Manager, Operations Managerз/п не указана
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