Operations director, Project leader

Была больше месяца назад

150 000 ₽

49 лет (родилась 22 мая 1976), cостоит в браке, есть дети

Москва

Занятость

полная занятость

Гражданство

Россия

Контакты

Телефон

Почта

Будут доступны после открытия

Фото, имя и контакты доступны только авторизованным пользователям

Опыт работы 26 лет и 3 месяца

- Май 2021 – работает сейчас
- 4 года и 7 месяцев
Account director
Soyka Agency, Москва
http://www.soyka-agency.com
SMM. International promotion and community management for IT companies and startups
Обязанности и достижения:
Managing team of account and project managers: team development, projects support, day-to-day communication, ensuring KPIs reaching, etc Tender’s proposals preparation: brainstorm participation, targets alignment, budget and margin’s calculation, etc Recruiting: project managers, designers, interns, copywriters, etc Internal company processes standardization Finance control and maintaining Internal processes optimization: price list development, project budget standardization
- Март 2020 – декабрь 2020
- 10 месяцев
Operations director
SOZDANO design agency, Москва
http://sozdano.com
Marketing, Advertising, Design, Event and PR Agencies
Обязанности и достижения:
March 2020 — Dec 2020 Operations director  Full cycle of Client Service and Project management: tender’s participation, proposals development, price negotiation, projects leading  Finance control and maintaining  Agency advertisement campaign planning and support  CRM implementation (Bitrix24): o Internal processes standardization: technical task formalization o Briefing of developers o Developing control and testing o CRM implementation within the Studio team
- Март 2016 – февраль 2020
- 4 года
Psychologist consultant
Private practice and volunteer projects, Москва
http://Осинки-Апельсинки.рф
Charitable Organization
Обязанности и достижения:
  Remote psychological counseling of parents regarding their kid’s difficulties and family relationships  Organizational optimization together with the Owner of the Project « Осинки-Апельсинки.рф »:  standardization of internal procedures  preparation of proposals for grants competitions  knowledge library support  advertisement campaign planning: working on preparation of commercial part of the project
- Сентябрь 2015 – март 2017
- 1 год и 7 месяцев
Senior Brand manager
Nestle, Москва
http://www.nestle.ru
Fat and Oil Products (Production), Dairy Products (Production), Confectionery Products (Production), Baby Food (Production), Tea, Coffee (Production)
Обязанности и достижения:
Professional Experience: «Nestle Rossiya» Confectionary business unit Sept 2015 – Dec 2016 Komilfo Senior Brand Manager  Brand strategy development and realization. Ensuring achievement of the set level of RIG (real internal growth), OG (organic growth), MS (market share), and OP and COP targets in terms of marketing budget (PFME)  Nestle BBNW projects leading: e.g. BEP step 4, etc  Development and managing of innovations (NPDI projects) for long term development of the brand and Category  Active collaboration with internal and external stakeholders: CCSD, DSP, Finance, Events, Sales, Technical depts.; design, creative, research, BTL, production external Suppliers  Control and analysis of the Brand status according to KPI’s: MS, distribution, price, sales volume and value, brand health, financial KPIs  Consumers behaviors studying, competitors environment evaluation, looking for new possibilities of the Brand development and its profitability increase  Creating and management of requirements specifications for NPDI, design, creative, promotional and advertisement activities  PFME creating and control of the spends  Pre and Post Brand activities evaluation and analysis, creating and implementing key conclusions for the future brand development
- Сентябрь 2010 – август 2015
- 5 лет
Consumer Promotion and Innovation Center (CCIC) Manager
Nestle, Москва
http://www.nestle.ru
Fat and Oil Products (Production), Dairy Products (Production), Confectionery Products (Production), Baby Food (Production), Tea, Coffee (Production)
Обязанности и достижения:
«Nestle Rossiya» Marketing Communication department BTL • Lead general calendar of consumer promotions across the organization • Lead Brand Marketing teams in planning and briefing stages • Effective communication with external agencies • Standardization of costs and other relationships with externals • Lead the agencies tenders and analyze proposals vs briefs • Participation in Marketing strategic planning • Post campaigns analysis (ROI, Pre-Post PFME, data gathering) • Motivation of external agencies • Field visits • Finance control of BTL promos • Team development and motivation Innovation Center  Lead and develop the team (3 subordinates)  Monitor center effectiveness/usage  Initiate and Coordinates Center events as per schedule  Assess service and constantly improve it Dec 2010 – Apr 2014 Senior Promotion Specialist Sept – Dec 2010 Consumer Promotion Specialist Feb – Sept 2010 Promotion Coordinator
- Январь 2007 – февраль 2010
- 3 года и 2 месяца
Senior Account Manager
IMS Retail, Москва
http://ims-retail.ru
Marketing, Advertising, Designer, Event and PR Agencies
Обязанности и достижения:
• Subordinates: 5 Account Managers & Executives  Company Management during the crisis (leaving of General Manager along with 50 people of client service staff 01.04.08): supporting of existed Clients, organization of works for the projects which were left by its teams, optimization of work of all company departments together with IMS group management till maternity leave 22.07.08  Optimization and support of internal company systems together with other group heads, implementation control.  Support and development of relationships with Clients (Rekitt Benkizer, Maxxium, Saf Neva, Unilever, SladCo, etc)  Clients budgets planning, maintenance, working of the wishful billing of the Clients team  Projects support in all project stages: concept development, proposal & cost estimates preparation, proposal presentation on the meeting with Clients.  Account manager’s coaching and support: consultations, control, help in difficult situations, regular assessments, further professional development recommendations  Quality control of the projects, important documentation
- Ноябрь 2004 – январь 2007
- 2 года и 3 месяца
Account Director
АДВ, Москва
http://www.advgroup.ru
Marketing, Advertising, Designer, Event and PR Agencies
Обязанности и достижения:
Jan 2006 – Jan 2007 Account Director • Subordinates: 4 Account Managers & Executives • Support and development of relations with existed Clients (Martini Asti, Martini, Nike, Harper's Bazaar, RoC, Dirol Cadburry, Oriflame, ICCI bank, Unilever, etc) • Clients’ budgets Planning, working on reaching budget targets • Supervising of managers during tender presentations: brainstorms, concepts development, presentations & cost estimate preparation, participation in meetings with clients. • Training & support of account managers. Consulting, crisis management, regular evaluation of account managers, further professional development recommendations • Quality control of the team: projects, proposals, documentation, etc November 2005 – January 2006 Senior Account Manager  Subordinates: 2-3 Account Executives  Working on improving Client relations for the group  Managing of important projects of the group  Trainings for account executives of the group  Tender proposals preparation: brainstorms, concepts development, presentations & cost estimate preparation, participation in meetings with clients.  Planning: project timetables, budget planning March 2005 – November 2005 Account Manager  Leading BTL-projects  Planning of the projects: timetables, coverage, profit, etc  Searching and working with suppliers: setting tasks, reaching agreements, projects control and management  Project reports: collecting information, report preparation  New projects initiating for existed Clients November 2004 – March 2005 Business Development Manager  Leading of tenders of corporate web-sites development among Internet agencies  Corporate web-sites development: technical specifications preparation and coordination, information collecting, project development control  Corporate web-sites of ADV group: consulting, suppliers control  Trendsetters database maintaining: info collecting, meetings, support, communication scheme development «OdnaCo.Com» (ADV group) Company activity: Internet & Intranet projects development, flash presentations, CD, DVD, Video reels July 2003 – November 2004 Client Service Director • Maintaining relations between «OdnaCo.Com» & ADV group Agencies • Preparation & presenting proposals about «OdnaCo.Com» for partners and ADV group Agencies • Key Clients support and development: Nestle, Danone, Eli Lilly, Master Card, White Hall, Siemens, Unilever, Мегафон, etc • Organization & control of Internet projects: done internally or by external work groups • Planning & analyzing of Internet advertisement campaigns: Internet resources and advertisement materials selection, visiting statistics analysis • Document circulation optimization
- Август 2001 – июль 2003
- 2 года
E-Commerce Department Manager
ATH, Москва
http://www.ath.ru
Travel Companies, System Integration, Technological and Business Processes Automation, IT Consulting, Travel Logistics and Booking Services
Обязанности и достижения:
E-commerce department leadership (3 subordinates) Corporate Intranet creation and support organization of visas selling trough Internet
- Июнь 2000 – август 2001
- 1 год и 3 месяца
Projects manager
Step Logic, Москва
http://www.step.ru
System Integration, Technological and Business Processes Automation, IT Consulting
Обязанности и достижения:
Website development
- Сентябрь 1998 – май 2000
- 1 год и 9 месяцев
Technical Editor
Paragraph Interface, Москва
Software Development
Обязанности и достижения:
HTML coding, Pictures editing, text markup, etc
- Апрель 1997 – апрель 1998
- 1 год и 1 месяц
Customer Service Specialist, “Russia-on-Line” service
Golden telecom, Москва
http://golden.ru
Mobile Communications
Обязанности и достижения:
Reception duties New Internet users registration Customer support

Образование

- Высшее образование
- 2018
Group and Family Therapy Institute (ИГИСП)
Факультет: System Family psychology
Специальность: Family psychologist
- Высшее образование
- 2015
Moscow Lomonosov State University, Moscow
Факультет: Psycology
Специальность: Psycologyst consultant
- Высшее образование
- 1999
Tsiolkovsky Russian State Technological University, Moscow
Факультет: Applied mathematics
Специальность: Automated Control Systems

Обо мне

Дополнительные сведения:

Key Skills Personal qualities: ability to work independently, high self-motivation, responsible, rational, cooperative, creative, communicative. Areas of professional expertise: • Brand marketing: Senior Brand Manager (1.5-year Internship in Nestle Confectionary) 2015-2016 • BTL: 12 years of experience • Digital: Telecom and Website development in digital agencies • Optimization and automatization of internal working procedures – Intranet systems development in more than 5 different businesses • Client service: working with different types of clients through all the years of professional carrier • Project management – one of my strongest sides • People management – management of departments and workgroups on projects – more than 10 years of experience Brand Management, Project management, Presentation skills, Team management, BTL, Leadership Skills, Управление проектами, Event Management, Организаторские навыки, Работа в команде, Английский язык, Negotiation skills, MS PowerPoint, Advertising, Teamplayer, Внутренние коммуникации, Подготовка коммерческих предложений, Marketing Events, Teamleading, Account Management