Обязанности и достижения:
- Handling phone calls both in English and Russian (answering, redirecting, taking messages and passing them to the necessary staff member, providing information to potential clients, entering results into the database)
- Handling emails both in English and Russian (responding, redirecting to a responsible staff member)
- Meeting and providing support to the school visitors
- Maintaining students database on a daily basis (attendance, nutrition charts, allergy lists, etc.)
- Providing full support to the parents (answering on-going questions, managing parents inquiries)
- Preparing required documents, translations, reports, coordinating special projects as assigned by the Director
- Managing Director’s itinerary, arranging meetings, planning in-house and off-site activities
- Maintaining office supplies and inventory, ensuring all items are invoiced and paid on time
- Providing administrative support to colleagues and management
- Providing full support to English speaking teachers (arranging required documents, assistance in opening bank accounts, visa inquiries, registration process, etc.)
- Assisting HR Department with the necessary documentation from the employees
- Assisting in the on-boarding process for new hires
- Close cooperation with the head office and all 6 affiliated schools in order to maintain the high quality of services provided
- Managing coordination with school website administrator, photographers, videographer
- Informational support for the school website page.