Обязанности и достижения:
Food and Beverage Department. Manager of Spice restaurant and Red bar.
• Accountable for budgeting, cost control, payroll, general accounting
• Developed marketing campaigns to increase visibility of the restaurant; analyzed market demographics, defined the target market, and determined advertising placement
• Investigated and resolved food/beverage quality and serves complaints, ensuring customer satisfaction and repeat business.
• Recruited, hired, supervised, scheduled, and motivated a staff of up to 25 employees
• Trained service staff to enhance customer service and increase profits through suggestive selling.