Обязанности и достижения:
Product Owner for internal analytics tool (20k+ users) providing actionable insights to Cisco Sellers, Sales Leaders, Finance and Analysts for Installed Base data - Recurring Revenue - Services and Software Renewals and Attach
Owning full lifecycle for capabilities:
- Owning product strategy, roadmap and features prioritization
- identifying stakeholders needs, gathering requirements, synthesizing solution and estimating effort
- working with dev teams for compiling data, creating user experience, QA, releasing capability
- working with change management and enablement teams to create training resources and validating data, tracking usage and feedback, identifying enhancements
- utilizing ML capabilities to improve product features
- From Proof of Concept (using BI tools - SAP BO/Tableau/Qlik/PowerBI) to Enterprise Solution in Angular JS->REST->HANA
Transformed heavy and complex dashboard into conversational platform that employs NLP/NLU/NLG for mobile, web analytics delivery, reducing investments by 70% and increasing time-to-market cycle time by 60%. Experience that delivers segmentation, persona precision and personalization
Co-create Service Renewal Rate and Subscription metrics at the company level. Gravitate the company leaders towards one view of renewal business and operational metrics, drive literacy and adoption.. Achievement: CFO, ELT and all of the management universally use the renewal metrics and business views.