Менеджер по логистике, операционный руководитель

Был больше месяца назад

130 000 ₽

38 лет (родился 22 февраля 1987), cостоит в браке, детей нет

Москва

Занятость

не указано

Гражданство

Россия

Контакты

Телефон

Почта

Будут доступны после открытия

Фото, имя и контакты доступны только авторизованным пользователям

Опыт работы 15 лет и 3 месяца

- Апрель 2013 – работает сейчас
- 12 лет и 9 месяцев
Reverse Logistics Supervisor
syncreon RUS
Обязанности и достижения:
Reverse Logistics Supervisor - Responsible for returns projects, involving process design and documentation, communication and training of internal and external resources, consultation with customers, and internal Roadmap departments including Engineering Services, Information Systems, Customer Service Department. - Managing the returns process for Consumer Electronics - Daily management of the returns departments and line management of team members - Managing relationships with key returns and sales partners - Minimizing the financial cost and impacts of returns to the business - Optimizing the reverse logistics process to maximize revenues on the returned assets - Managing daily returns operational performance to KPI and SLA - Drive development of overall systems changes to ensure seamless end-to-end visibility and process integration and policy adherence. - 5S implementation - Continuous improvement (Kaizen), yellow-, green belt training
- Март 2012 – октябрь 2013
- 1 год и 8 месяцев
Logistics specialist at SPL department
UPS SCS
Обязанности и достижения:
Participated in implementation of one of the biggest customer at warehouse Responsible for inbound, outbound and defective returns processes (systematical and physical) Responsible to gain KPI on daily basis Invoicing on monthly basis
- Октябрь 2012 – апрель 2013
- 7 месяцев
SPL Operations Team Leader
UPS SCS, Москва
Обязанности и достижения:
- Lead, train, and assist team members to achieve group and individual targets - Manage and enhancement of logistic operation (inbound, outbound, reverse logistics) - Responsible for RMA Operations Close supervision over return process from RU, KZ and BY. Participated in implementation of return process (creation of document’s flow, return instructions). Set up of pick ups lay-out and further assistance. Regulations, needs and resources analysis and planning - Coordination and communication with other related department - Implementation, monitoring and fostering of processes and procedures assuring process execution within SLA - Directly involved in developing and establishing of KPI’s. Provided development reports on KPI’s on daily, weekly, monthly and quarterly basis, and participating in performance review boards. Provided guidelines, and implemented improvements in reporting of KPI’s, reducing cycle times and overall performance. - Optimization of warehouse’s storage - Coordination with vendors of different services
- Октябрь 2010 – март 2012
- 1 год и 6 месяцев
Specialist of operation department
Юнайтед Парсел Сервис - UPS
Обязанности и достижения:
Receiving incoming calls from the clients Providing information about location of shipment Redirection of shipment by client’s request Conducting the investigation about non-delivery of the shipment Cooperation with different departments and representatives. Coordination with delivery men