Key Account Manager / Senior Key Account Manager

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Москва

Занятость

полная занятость

Гражданство

Россия

Контакты

Телефон

Почта

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Опыт работы 20 лет и 1 месяц

- Март 2019 – работает сейчас
- 6 лет и 9 месяцев
Key account manager
ООО ПС Солюшн
http://www.pssolution.ru
Internet Company (Search Engines, Payment Systems, Social Networks, Information and Educational, Entertainment Resources, Website Promotion etc.), Consulting Services, Quality Control, Assessment, Testing and Certification
Обязанности и достижения:
The company provides services for analyzing the quality of customer service. Responsibilities: - Search, attract and manage clients fully. - Роснефть АЗС, Эконика, Крошка Картошка, Химчистка Диана, Аскона. - Organization and participation in exhibitions-TechWeek, Retail Hub, Russian Retail Week. - Launching and supporting pilot projects. - Analysis of the received data for calculating conversion. - Calculation of the economic model for the client based on the results obtained. - Creating commercial offers based on the company's PNL. - Work with accounts receivable. - Management / coordination of the technical Department team. - Optimization of current resources in processes. - Development, organization of processes and testing of new products of the company (the role of product Manager) - Computer vision, analysis of passing car traffic. - Working closely with contractors/partners/developers to provide the necessary services for the final product. Progress: - New clients have been attracted: Аскона (+франшиза), Эконика, Крошка Картошка, Химчистка Диана, Gokoz (рестораны фаст фуд), Роснефть АЗС. - Optimized operational processes in working with clients: customer feedback; solving technical problems; coordinating and setting tasks to the technical Department in the "road map" format. - New products have been developed and piloted: Computer vision (planogram monitoring), car traffic counting.
- Август 2017 – работает сейчас
- 8 лет и 4 месяца
Real Estate Broker
S.A.Ricci
http://www.ricci.ru
Agent Services in Real Estate, Consulting, Real Estate Valuation, Architecture, Design
Обязанности и достижения:
Responsibility - Creation and maintenance customer's base for long-term cooperation - Sale of services, justification of the advantages of exclusive relationships - Coordination of conditions and signing of Agency agreements with the owners of objects, builders (contractors) or with real estate users (logistics operators) for the provision of services for the provision of potential customers - Identification of new potential interests of customers, using: cold calls, analysis of the current market situation and trends in the development of customer business. - Negotiations with clients (including owners) and conclusion of contracts for rent/purchase/construction of industrial real estate. - Preparation of presentation, analytical, tender and any other documentation in accordance with the corporate standards of the company. - Negotiations with landlords and tenants in order to identify common points of contact for the conclusion of mutually beneficial agreements. - Ownership / knowledge of the current situation in the industrial and warehouse real estate market - Tracking of timely payments for services performed, within the Agency agreement.
- Сентябрь 2008 – август 2017
- 9 лет
National Key Account Manager
Procter&Gamble
https://www.procterandgamble.ru/ru-RU/
Обязанности и достижения:
Aug 2013 - Aug 2017 NKAM Responsible for national key accounts by Braun and Oral-B businesses: Eldorado (since Jan'15) and Tehnosila (since Aug'13) - Managing of commercial agreements and budget - Develop and implementation of plans to growth: sales, shares and distribution. - Category Management - Trade Marketing - Managing of sales team - Close cooperation with distributor Achievements: - Double growth of business in Eldorado - Increase our share in Eldorado above national by 5 points and in Tehnosila by 27 points. _________________________________________________ Sep 2009 - Aug 2013 KAM Responsible for national key account by Braun, Oral-B and Duracell businesses: Media-Markt-Saturn (mainly with branches) Responsibilities: - Participation in development, negotiations and signing of annual commercial agreements with HQ and branches - Creation and signing of strategic business development plans with branches - Annual sales planning and joint promotions for sales growth with branches (+clusters) - Project management of New Store Opening Project (NSOP) - Launches (presentations) of new products - Administration of the marketing budget - Maintaining partnerships with decision-making managers - Project management "Counsultants"(development of strategies for their actions, prioritization, calculation and planning of sales, development of motivation) - Implementation of "PDA" resource for control over DPSM and control of joint activities - Management / coordination of regional Account Managers - "Shop-in-shop" project management _________________________________________________ Sep 2008 - Sep 2009 Account Manager Responsibilities: - Build partnership with accounts (Giperglobus, Elektroniy Dvor, Stockmann, open markets (Gorbushka), etc) and distributor "Ricsom XXI" by Braun, Oral-B and Duracell businesses - Negotiating and concluding agreements with new customers - Monthly sales planning and business development budgets - Development and implementation of joint promotional programs with customers - Provision of profitability indicators and control of accounts receivable - Managing the distributor's departments of Braun sales representatives (5 people) and merchandisers (3 people) - Quarterly development of motivational programs for sales team - Organization and conduct of the national Braun Academy trainings for sales team (PSF, handling objections, Product training)
- Ноябрь 2005 – август 2008
- 2 года и 10 месяцев
Modern Trade Sales Representative
Merchandising solutions
https://www.merchandisingsolutions.ru
Обязанности и достижения:
Responsibilities since Nov 2006: - Work with a national key account "Media Markt-Saturn" - Negotiations related to the improvement of product layout and promotions, participation in quarterly and annual negotiations - Signing of contracts for the provision of advertising and information services, payment for advertising services (invoice) - Participation in the opening of stores - Pricing control - Preparation and weekly adjustment of the order form - Participation in the preparation of orders, analysis of available inventory - Control of the quota products for the customer - Participation in the development of advertising equipment - Control over the work of consultants and merchandisers - Weekly report on the work done and the movement of competitors in the market Responsibilities until Nov 2006: - Work with national key account's stores - Eldorado, Mir, M-Video, Tehnosila - Ordering - Maintain distribution of no less than 95% of strategic products Braun, Oral-B, Duracell - Organization and control of Federal and local actions - Placement of displays and other advertising materials - Regular training and consultations of sellers - Weekly consolidation of reports from the MTSRs and ESRs team - Coordination of preparation of trade visits

Образование

- Высшее образование
- 2006
New humanitarian University of Natalia Nesterova (www.nesterova.ru)
Факультет: Law
Специальность: Jurisprudence

Обо мне

Дополнительные сведения:

Key Account Manager with thorough analytical skills. Demonstrated record of success in building and growing business process, partnerships and focusing on results. Industry experience includes: E-commerce & Traditional Sales; Negotiations; Analysis; Management Sales-Team; Training & Coaching. Specialties: Business Development, Key Account Management, Commercial Operations, Sales Team Management and Development, Direct and Indirect Sales References available upon request: 1. Procter&Gamble - EE Braun Commercial Leader 2. Distributor S3 - Head of the Group “Braun & Oral-B/POC” 3. Eldorado - Buyers Trade Marketing, Business Planning, Presentation skills, Sales Planning, Sales Management, Key Account Management, Business Development, Supply Chain Management, Project management, Sales Forecasting, Marketing Analysis, Negotiation skills, Time management, Strategic And Efficient Planning, Launching new products, Internet, Analytical skills, Organization Skills