Junior Brand Manager

Была больше месяца назад

60 000 ₽

31 год (родилась 29 июля 1994)

Москва

Занятость

не указано

Гражданство

не указано

Контакты

Телефон

Почта

Будут доступны после открытия

Фото, имя и контакты доступны только авторизованным пользователям

Опыт работы 5 месяцев

- Июнь 2017 – июнь 2017
- 1 месяц
Information Service Assistant
Saint Petersburg International Economic Forum
http://www.forumspb.com
Общественная деятельность, НКО, благотворительность
Обязанности и достижения:
RESPONSIBILITIES: - provided participants of SPIEF-2017 with detailed information on business, cultural and sports events program. The Forum brought together a record number of participants - over 14,000 business representatives, heads of international organizations, officials, experts, scientists, and media from more than 143 countries. - guided participants on 'ExpoForum' Venue, which includes more than 50 000 sq.m., 4 Pavilions, Congress-Center, two 5* Hotels, numerous restaurants, cafes and parking zone. - answered to participants' questions, e. g. How to participate in the plenary session with the President of Russia Vladimir Putin, where to arrange negotiations with foreign partners, where to print off e-tickets, or where to have lunch. - used PC, printed, copied and made scan of various documents, prepared presentations in PowerPoint, compiled tables in Excel, communicated with Team leaders through corporate e-mail, resolved conflicts. - followed high standard of etiquette when communicating with participants, officials, media and security staff, as well as the dress-code, which implied wearing a uniform. ACHIEVEMENTS: - demonstrated excellent communication skills, offered consultation on different issues in Russian and English to several participants simultaneously. - performed capability of multitasking, acted as information booth assistant in the absence of my colleagues. - assisted a foreign participant to find a 5* hotel room in Saint Petersburg, which wasn't my responsibility. The participant showed his gratitude by rewarding me and my colleagues.
- Октябрь 2015 – декабрь 2015
- 3 месяца
Call center operator
Sociological and Internet Survey Center
http://www.rcsoc.spbu.ru
Научно-исследовательская
Обязанности и достижения:
RESPONSIBILITIES: - conducted polls for the authorities of Saint Petersburg and Saint Petersburg State University. - made telephone calls and found out the respondents' opinion on their political parties preference, satisfaction with living conditions, improving the municipal facilities etc. - communicated with various categories of respondents such as elderly people, aggressive or secretive ones, found an approach to each of them. ACHIEVEMENTS: - filled up 50 telephone questionnaires within a shift of 5 hours (7-10 minutes per a questionnaire of 50 questions). - managed to reduce time necessary for each questionnaire to 6-7 minutes (instead of 13-15 minutes for a questionnaire on the average). - one of the telephone conversations with an old lady lasted 30 minutes, that exceeded time limits. The lady thanked me for respect, patience and attention.
- Май 2014 – май 2014
- 1 месяц
Transport Service Assistant
Saint Petersburg International Economic Forum
http://www.forumspb.com
Общественная деятельность, НКО, благотворительность
Обязанности и достижения:
RESPONSIBILITIES: - accompanied participants on a shuttle bus, most of them were foreigners. answered to the participants' questions regarding business and cultural program of the Forum. - planned the shuttle bus itinerary together with the driver, taking into account rush hour, traffic jams, unforeseen changes in the program of the Forum. ACHIEVEMENTS: - worked out special itinerary to take participants from/to hotels to/from the main Venue avoiding traffic jams. - showed excellent guidance skills, learned the location of all 5* hotels in Saint Petersburg. - found common ground with the driver. Team leader rewarded me with a letter of gratitude for displaying professionalism.

Образование

- Магистр
- Дневная/Очная
- 2017
Saint Petersburg State University
Факультет: Sociology
Специальность: Social anthropology
- Бакалавр
- Дневная/Очная
- 2015
Saint Petersburg State University
Факультет: Sociology
Специальность: Social anthropology

Обо мне

Дополнительные сведения:

Excellent command of English; Sociological surveys, polls; a good organizer; expert at MS PowerPoint, MS Excel, MS Word; business oriented; analytical person