IT manager

Был в этом месяце

По договорённости

42 года (родился 08 ноября 1983), не состоит в браке, детей нет

Москва, удаленная работа, готов к переезду

Занятость

не указано

Гражданство

Россия

Контакты

Телефон

Почта

Будут доступны после открытия

Профессиональные навыки

Negotiation skills
Team management
Project management
Organization Skills
MS Office
ITIL
Time management
Teamplayer
Teamleading
Driving Licence B
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Фото, имя и контакты доступны только авторизованным пользователям

Опыт работы 18 лет

- Август 2023 – январь 2025
- 1 год и 6 месяцев
Consultant
Mundo Verde
https://mundoverde.com.do
Agrochemistry (Promotion, Wholesale), Agrochemistry (Production)
Обязанности и достижения:
Duties: • Security consultant; • IT project manager; • General business consulting and development. Achievements: • Finished IT-infrastructure upgrade (radio, telephony, network) aimed to connect main office, general store and a farm; • Finished General store reconstruction project aimed to control and unify goods movement; • Our team developed & implemented a promo campaign based on Zoho CRM.
- Февраль 2018 – август 2023
- 5 лет и 7 месяцев
Consultant
Индивидуальное предпринимательство / частная практика / фриланс
System Integration, Technological and Business Processes Automation, IT Consulting
Обязанности и достижения:
Duties: • Connecting to internet telephony providers (fixed, wireless, satellite) – negotiations, planning, on-site control, further optimizations; • Building and planning local networks; • Project management of telephony (cloud contact-centers) for small & medium business; • Contractors on-site control; • Data security policy; • User account policy; • Data analysis & processing.
- Апрель 2010 – август 2017
- 7 лет и 5 месяцев
Deputy chief
ЕвроХим, Минерально-Химическая Компания
http://www.eurochem.ru
Organic Chemistry (Promotion, Wholesale), Inorganic Chemistry (Promotion, Wholesale), Petrochemistry (Promotion, Wholesale)
Обязанности и достижения:
Duties: • Contact center/ 1st support line operation management; • Control of the industrial video surveillance system; • Maintaining the documentation of the department: Orders journal, training, and certification of subordinate staff, updating the regulatory documentation of the Enterprise; • Administrative activities: planning and executing the budget, controlling the company's expenses for fixed and mobile services, monitoring the implementation of the company's investment projects; • Administration of Avaya PBX (2000 subscribers); • Administration of the Barsum billing system; • Corporate mobile phones (300 numbers) management, based on Android and Apple OS; • Planning for the connection of the new buildings to the IT infrastructure: telephony (analog and IP), LAN, wireless communications; • Drawing up technical specifications and checking estimates; • Management of the work of contractors: SCS and installation of equipment; • Administration of the internal corporate portal: publishing articles and instructions in Russian and English (WordPress), monitoring user messages and discussion threads, maintaining an internal directory of contacts of company employees. Achievements: • I have Organized the contact center / 1st support line: decreased response time to user and customer requests, thanks to my new guides, most issues were resolved on the 1st line; • Based on the Avaya PBX I have organized the perimeter security service, as well as the warning and alarm system; • I have Created and maintained an enterprise information system based on AD; • As a result of successful negotiations, I reduced the Company’s monthly communication costs (mobile and fixed) by 25%. • As a project manager, successfully implemented a project to integrate FMC services with corporate telephony: business communications were simplified and accelerated, the cost of mobile communications reduced significantly; • As a project manager, successfully implemented a video conferencing project based on Avaya / Radvision: business communications were simplified and accelerated, travel expenses decreased significantly; • As a project manager, I successfully implemented a project to upgrade the power supply and communication lines of Avaya PBX: power supply was organized from 2 independent sources, the reliability of communication systems increased significantly.
- Май 2009 – январь 2010
- 9 месяцев
IT-Department Manager
Rakita, Новомосковск (Тульская область)
Medical Institutions
Обязанности и достижения:
Planning IT, telecommunication and security infrastructure of future Fitness Center.
- Июнь 2006 – март 2009
- 2 года и 10 месяцев
Service engineer
GOTEK-Center, Новомосковск (Тульская область)
http://www.gotek.ru
Cellulose and Paper Products (Promotion, Wholesale), Cellulose and Paper Production
Обязанности и достижения:
* User's support (1st level of HelpDesk): any PC's problems (software & hardware), any printing problems (from paper jam to maintenance service: HP, Kyocera); * Administering: AD, Exchange, WSUS; * Planning software and hardware purchases. * Planning company's IT-infrastructure.; * Interaction with foreign partners in the sphere of the information technology: BVG group, Taiwan Endurance, W. Hamburger.; * Interaction with contractors: holding meetings, setting goals and objectives, coordinating and monitoring the performance of their work.; * Support for company's security system (CCTV & access control) - the full cycle of service, excluding repair. Development of a new security system for the company, together with Tula's RIF.

Образование

- Магистр
- 2006
NIRHRU
Факультет: Energy
Специальность: Service specialist

Обо мне

Дополнительные сведения:

I'm responsible, executive, I prefer order, instead of "working chaos", and I’m ready to be trained. Rich experience of interaction with the support service and negotiation with contractors and telecoms, the organization of work of subordinate personnel to solve the technical tasks. Significant experience in the implementation of technical projects (communication / IT): from the preparation of technical tasks to acceptance into operation. There is experience in designing, building, and administering SCS: optical &copper cables, feeble-current cables. Experience with ERP Oracle: "Purchases" and "Projects" module. Starting from scratch and setting up/administering Zoho. I use AI as another tool, not a panacea for everything.