Обязанности и достижения:
- Support for uninterrupted operation of the company and services;
- Introduction of new services;
- Structuring and monitoring of payment of invoices for communication and additional services;
- Work with suppliers and contractors in different directions. Coordination of documentation and invoices. More than 10 units;
- Recruitment, internship and coordination of department employees;
- Support for users and workstations. Equipment based on Microsoft and Apple software. More than 45 units;
- Maintenance and configuration of Xerox, Kyocera copying equipment. More than 5 units;
- Interaction with contractors and providers of communication services, mobile telephony, domain registrars, cloud service providers, internal broadcasting systems, advertising broadcasting systems on facade screens;
Project management:
- Implementation of its own ticket sales and control system. Working with gadgets (TSD), installing new versions of programs, checking the operation of the software, participation in the VCS with the contractor.
- Preparation for the implementation of the ACS system for VIP premises. Preparation of terms of reference for the start of operation, connection of additional contractors for the integration of this system into ticket systems;
- Preparation of projects to ensure communication at events.;
- Preparation of the project of the system for controlling the entry of visitors to the facility according to electronic lists;
Administration and maintenance of the following types of equipment:
- Fortigate firewalls. Writing rules, providing access, updating signatures, concluding support contracts;
- Managed switches TP-Link, SNR, Edgecore. Setting up ports, keeping a cable log on equipment and cross. More than 15 cross-country. Number of switches: More than 30 units;
- UPS (UPS) APC, Ippon. More than 15 units;
- Servers of the domain controller and other services of the company - Microsoft, Linux. Deployment, configuration, account configuration, granting access. More than 15 units;
- IP telephony based on Asterisk. Fanvil equipment, Grandstream. More than 60 units;
- Cash register equipment. Setting up equipment together with an R-Keeper software support contractor, network switching, maintaining an accounting table. Equipment: Wintec, ATOL, More than 100 units;
- Ruijie WiFi equipment. More than 50 WiFi access points;
- TV for internal broadcasts of events, advertising, TV broadcasting in VIP service premises - joint work with service providers. Samsung, CYP, Eltex equipment. More than 90 units.
- Implementation and configuration of a monitoring system based on the Zabbix 6.2 solution with the subsequent transition to 7.2 with additional configuration of network equipment. The following types of equipment are connected to the monitoring system. Firewall, switches, servers based on Windows software, Linux, WiFi equipment, IP telephony equipment, UPS equipment, cash register equipment, copying equipment. We have created our own templates for monitoring different types of equipment with the addition and disabling of special alerts for services and events.;
- Creation and entry of network and equipment data into the cable log, as well as into the remote device management system. The cable log is kept indicating the types of equipment, ports on switches, sockets and other data. More than 300 pieces of equipment in total;
- The transition to the new Asterisk PBX has been organized. Fanvil equipment, Asterisk, More than 60 pieces of equipment.;
- Networks of more than 15 isolated VLANs have been put in order. Fixing IP addresses, compiling documentation on networks and equipment, adding specific and clear descriptions.;
- Structured and organized together with the contractor the work of TV equipment for internal broadcasts of events, advertising, TV broadcasting in VIP service premises. Samsung, CYP, Eltex equipment. More than 90 units;
- A system for organizing controlled access to the internal Wi-Fi system for employees and event organizers has been implemented. More than 50 separate accounts have been created for employees, services and organizers.;
- The parking system was put into operation together with the integrator;
- The system for the sale of parking spaces on the company's website was put into operation together with the integrator;
- The work of office staff in terms of user and service support is organized;
- Organization of the digital technologies department, recruitment, internship, department management.