Обязанности и достижения:
- Planning and management of IT budgets for branches
- IT Infrastructure Management (Windows Servers, RDS, Lotus Notes Domino, SQL, Backups, etc)
- Lead of IT support team (more 300 IT services)
- Identify and resolve incidents, problems and bottlenecks, capacity monitoring
- Information security continuous monitoring
- Management, configuration, optimization and development of the network infrastructure (VPN, traffic compression, etc)
- IT cost optimisation (communication, printing, supporting, equipment replacement)
- Implementation, installation and administration of hardware and software solutions in sensitive areas
- Cooperation with services suppliers
- Hardware and software acquisition
- Expansion, operation and documentation of centralized backup and data archiving processes as part of the disaster recovery strategy
- Participation in the one global IT management team
Key achievements:
- IT cost reduction (a.o. new suppliers/contracts, solutions, workflows)
full integration in global corporate system (domains migrations, servers migrations, virtualisation of the most IT services)
- Unification of heterogeneous systems
- Optimisation of the IT infrastructure
- Core servers room + network infrastructure relocations
- Update of all local IT security standards
- Optimization of IT Service Desk by shared service centers
- Hardware independence of critical services
- Collaboration environment integration