Обязанности и достижения:
Planning and preventive maintenance to ensure business continuity.
Timely implementation of incoming requests from users (more than 2,000) in the central office and orders management, closing applications in the registration system incidents.
To make new places for office users
To deserve tasks associated with the installation of power outlets for new jobs (interaction with the contractor, crossing, commutation).
Help people with integration of new software
Installing, configuring Microsoft (Outlook, Word, etc.) SAP, NQ Department, Exceed, CITRIX and other software.
Knowledge of AD, SCCM, BMC Remedy, Microsoft Lync.
Solution applications related to creating, deleting user accounts in AD. To manage rights of network resources, the Internet, databases "Consultant +", printers, VPN, terminal servers, access to external devices. Reset user passwords.
To make videoconferences (Polycom, Tandberg)
Have basic knowledge of policies (GPO)
Work in the second line support.