Head of IT Department

Был больше месяца назад

По договорённости

55 лет (родился 01 января 1970), cостоит в браке, есть дети

Москва

Занятость

не указано

Гражданство

Россия

Контакты

Телефон

Почта

Будут доступны после открытия

Фото, имя и контакты доступны только авторизованным пользователям

Опыт работы 32 года и 11 месяцев

- Январь 2015 – работает сейчас
- 10 лет и 11 месяцев
Area IT Services Lead-Russia, Ukraine & Eurasia
Mondelēz International Group / Mon’delez RUS LLC.
Обязанности и достижения:
Achievements: Ensured cost of ownership decrease and substantial costs saving (40%) Streamlined and simplified IT Support processes which resulted in decrease of administrative efforts simultaneously with headcount reduction. Ensured launch of the operations with zero disruption. Duties: Implementing IT strategy across the territory. Full ownership of IT Infrastructure and End User Computing Services areas: IS Technology, projects, Business As Usual processes & services, internal people, third-party suppliers, financials. Working as a bridge between Regional IT Services Organization and Business Stakeholders. New Ways of Working Transformation Lead: services, delivery model, organization. Scope: area of 5 former USSR countries (Russia, Ukraine, Kazakhstan, Georgia, Belarus). 9 direct, 20+ indirect reports (contractors). About 40 sites (2xBU, 7 Plants, the rest - Sales Offices and Warehouses). 2600+ end-users. Key Projects and Results: 2015 – Coffee Business Separation project finalized. Completed network, data and systems split. Transition of NSA (non-SAP) applications. My custom WAN solution enabled new Coffee Business sites connection in critical situation, when global telecom partner failed to deliver services in time. Ensured launch of the operations with zero disruption. 2015 - New multi-category Green Field Plant in Novosibirsk area: Project Team office and IT environment established; core voice & data services delivered. 2015 – Three multi-screens videoconferencing units, based on CISCO SX80 codec deployed in Moscow BU. All Plants equipped by CISCO MX300 VCS systems. It ensured decrease in substantial travel costs. 2016 – Deployment of LVI (MS Lync Video Integration with Cisco and Polycom VCS) executed for all countries within my Area. 2016 – New Mobile Policy, deployed for whole Area, which resulted in a dramatic drop (8-10 times) in running costs.
- Сентябрь 2008 – январь 2015
- 6 лет и 5 месяцев
Manager IS, Infrastructure and Services
Kraft Foods International Group / Kraft Foods RUS LLC.
Обязанности и достижения:
Achievements: Total re-design of WAN in Russia dramatically improved systems availability and resiliency, while delivered 1.2M USD annual savings. Ensured C-SAT increase to 4.5. Duties: Full responsibility for IT Infrastructure daily operations (24x7x365), regular changes and development. Management of IT services delivery processes, projects, people. Technical solutions design and deployment, collaboration with Global and Regional Centers of Excellence, other IS teams (Business Applications, BI, End User Computer Services). Scope: whole of Russia. 4 direct reports, 2 contractors. Around 30+ sites (Moscow BU, 5 Plants, 25+ Regional Sales, 4 Warehouses). About 2100+ end-users. Key Projects and Results: 2008 – Built from scratch local internal IT Infrastructure Team. IT development strategy was defined; support processes were designed, tuned and put into operations. 2009 - Expanded and renovated Moscow BU Office (+ 2 floors). Fixed voice in Moscow BU successfully migrated from TDM to IP. Biscuit Line of Business Biscuit Business transfer from Danone to Kraft. Established Kraft implant office at Bolshevik Moscow Plant; several office moves completed. IT solutions for new Green Field Biscuit Plant in Sobinka defined. 2010 – WAN in Russia moved from VPN to QoS-enabled MPLS. End-to-end monitoring, based on GFI, established. First in Region SAN/NAS solution, based on EMC Clarion / Celera / Avamar over Brocade FC deployed in Moscow Business Unit, and (replica) - at Pokrov Plant. Internet Proxy server refreshed in Moscow BU. All W2K servers upgraded to W2003. Acquisition of Dirol Cadbury: temporary WAN connections for Warehouses established. LAN peering between Kraft and Cadbury Russia done in Kraft Moscow BU and Dirol Cadbury Moscow BU. 2011 – Successful WAN merge between Kraft and Dirol Cadbury executed. All network equipment replaced in former Dirol Plants (Veliky Novgorod, Chudovo). Several Regional Sales offices merged or relocated. All Regional Sales offices servers refreshed. Corporate and Guest Wi-Fi enabled for all Plants. Interconnection between Office and Manufacturing networks established, based on Fortinet solutions. Migration from local MS Exchange servers to cloud-based BPOS executed. Huge Internet traffic routed over new installed local internet Breakouts (all Plants + BU, based Fortigates). Executed CISCO Telepresence VCS deployed for Moscow BU and Sales (former Cadbury BU). Telecast between Moscow and 12 remote sites supported during the President of Kraft Foods International visit to Russia. 2012 – Moscow BU and Sales renovation and expansion executed. Full LAN HW refresh executed. Servers in former Dirol Plants (Veliky Novgorod, Chudovo) replaced by EMC VNX and VMware vSphere 4 Enterprise. During Russia-wide SAP deployment (replacement of MFG/PRO ERP), WMS solution was deployed for all 5 Plants. Old TDM PBXs were replaced by Avaya IP in all 5 Plants. UDP over IP-enabled sites in Russia enabled 4.5% annual Fixed Voice costs savings. 2013 - CISCO Telepresence Video Conference Systems deployed for all 5 Plants. New efficient support model enabled proactive monitoring and immediate services restoration. Servers refresh was executed for Sobinka Plant. Moscow BU servers upgrade together with their consolidation improved overall systems performance, while moved support costs down (3%). New online backup solution, based on EMC Avamar, was deployed for all Sales Offices. Remaining TDM PBXs in Gorelovo and Sobinka were replaced by Avaya IP. Unified Dial Plan over all Russia enabled extra 5% annual Fixed Voice costs savings. Complete refresh for IT Infrastructure executed in Gorelovo Plant. Based on learning during data migration, a number of regional-wode improvements were applied. DRP tests for all Russian sites passed successfully. Remedy Service Desk system was integrated with Avaya Aura Contact Center. Several Business functions got benefits from extended fixed voice features. All small sites (Sales offices and warehouses) were covered by Corporate Wi-Fi. 2014 – C-SAT level increased up to 4.5, while IS Organization was impacted by several crucial changes (restructuring, Zero Based Budget approach for OPEX, moving to centralized PMO PPS approach for CAPEX. DCs refresh and consolidation, since Internet proxies resiliency and emergency Internet traffic redirection solutions were deployed, overall stability of IS systems improved, while decreased support costs. In addition to regular IT Infrastructure duties, I took Coffee Separation Project Leadership role for former USSR (White Space) countries, and Coffee Separation Project Coordinator role for EEMEA.
- Август 2007 – сентябрь 2008
- 1 год и 2 месяца
GTS-Global Technology Services. Risk Manager (Quality Assurance)
IBM East Europe / Asia. Moscow.
Обязанности и достижения:
Support of the whole cycle of preparation and implementation of service projects. Technical and financial risk analysis, preparing recommendations aimed at its reduction. IT project audit, working out measures to liquidate the found problems.
- Август 2006 – август 2007
- 1 год и 1 месяц
IT Services Delivery Manager / Cross Competency IT Services Delivery
IBM East Europe / Asia. Moscow.
- Август 1998 – август 2006
- 8 лет и 1 месяц
Various Positions
Kraft Jacobs Suchard / Kraft Foods International / Altria.
Обязанности и достижения:
Consistent growth within the organization, while holding various positions, starting from System Administrator up to Regional LAN/WAN Team Manager.
- Февраль 1997 – август 1998
- 1 год и 7 месяцев
IT Support Specialist
The Coca-Cola Company.
Обязанности и достижения:
Network and Voice systems maintenance and support. End-users support (Moscow, Golden Ring ROBO Offices, and Kazakhstan). Client platform migration from WIN3.1 to WIN95. Lotus Notes 4.5 deployment as a Corporate Mail System.
- Июнь 1996 – октябрь 1997
- 1 год и 5 месяцев
Product Manager, Videoconferencing VTEL
Capital and Commerce International (CCI).
Обязанности и достижения:
VTEL videoconferencing systems: engagement, pre-sales, installation and support. Integration of VTEL VCS with different telecommunication equipment and links.
- Январь 1993 – июнь 1996
- 3 года и 6 месяцев
System Engineer
Different Russian IT Companies.
Обязанности и достижения:
Activities as a HW developer / system engineer in Russian companies (Sovin, Keynet, L-Card and Morion).

Образование

- Высшее образование
- Дневная/Очная
- 1993
Факультет: Cybernetics.
Специальность: 0608 - Computer systems and networks.

Обо мне

Дополнительные сведения:

• Acting as a trusted Partner to Business with “can do” attitude. • Practical experience in developing and implementing corporate IT strategy. • Leadership by example, driving and supporting change in the organization. • Ability to introduce measures and initiatives ensuring considerable cost saving (up to 40%) and high customer satisfaction index. • Project management, business process optimization, change management, combination of Technology and Business expertise. • Dramatic process improvement leading to 1.2M USD annual savings. • Ability to customize Global IT initiatives to local business legal and accounting environment. • In-depth understanding of Pros and Cons of in-house and outsourcing resources, power of Big and Small. • Hands-on experience in hiring, training and coaching professional teams (up to 9 direct reports). • Experience in a matrix organizational structure, ability to lead diverse cross-functional and distance teams. • Ability to own tasks and make things happen. • Professional stability, maturity, result-oriented. IT Infrastructure; ITIL; People Management; Project Management; Budgeting; Financial planning; WAN; CISCO; HP; EMC; Storage; Servers, Networks; VPN; SQL; SAN; NAS; Change Management; Cross Functional Team Management; Strategic Planning; Enterprise Systems Architecture; ERP; CRM; IT Services Delivery; Systems Transformation; Organization Transformation.