Head of IT / IT Project Manager / Service Manager

Был больше месяца назад

175 000 ₽

46 лет (родился 30 августа 1979), cостоит в браке, есть дети

Москва, готов к переезду: Санкт-Петербург, Киев и ещё 5 городов

Молодёжная

Занятость

полная занятость

Гражданство

не указано

Контакты

Телефон

Почта

Будут доступны после открытия

Фото, имя и контакты доступны только авторизованным пользователям

Опыт работы 23 года и 5 месяцев

- Сентябрь 2012 – работает сейчас
- 13 лет и 3 месяца
Technology Project Manager
CTS Eventim AG (Events Services, Ticketing)
Обязанности и достижения:
Lead development, implementation and support of ticketing IT solutions, services and operations within project scope - Ticketing Services for Sochi-2014 Olympic and Paralympic Games. Successful technology solutions and services delivery for: - Customer Care Contact Center in Moscow - Main Ticket Centers in Moscow, Sochi and Adler cities - Ticket Box Offices in 17 Olympic and Paralympic venues and related locations - Ticket Service Centers in 13 Olympic and Paralympic venues - Key Client Center in Organizing Committee Sochi-2014 office in Moscow and Sochi - IT strategy and solutions development - IT Team management, local recruitment, International requirement, coaching - IT policies development and implementation for Russian company branch - IT security and IS troubleshooting, IS policies - IT Risk Management - IT Operations, IT Service Desk Support implementation and management - Project Reporting - Technology, Procurement, Logistics work-streams - Asset Management, Vendor Management and Procurement - Freight forwarding, logistics and customs process for IT equipment - Manage telecommunication services for Project Team - Wide Area Network design and implementation - Business Applications implementation and support - Planning and managing all IT related tasks and actions within Project Scope - Venue IT Management, Systems Integration and Access Control System integration - Collaboration with Sochi 2014 Organizing Committee in frame of project IT related tasks
- Ноябрь 2011 – сентябрь 2012
- 11 месяцев
Head of IT Infrastructure and Services Department
Mercedes-Benz Rus SAO
Обязанности и достижения:
Team management, KPIs, provide IT services and support IT infrastructure, SLAs, relations with business units, Vendor Management, IT Asset Management, plan and control team budget, IT procedures and policies, plan, budget and deliver International and domestic IT projects Leaded projects: 1. Main Data Center relocation (movement of 25 physical servers to new Data Center) 2. Siemens Call Center Solution implementation for Sales an Aftersales Departments 3. DRP implementation for Mercedes-Benz Bank 4. Upgrade of infrastructure for Mercedes-Benz Trucks Vostok in Moscow and Naberezhnye Chelny offices 5. Support for project of Marketing Department - Development of Multimedia Advertisement Stands 6. Upgrade of main servers infrastructure - implementation of NetApp based solution 7. Data Backup Solution based on IBM TSM development and implementation
- Май 2008 – октябрь 2011
- 3 года и 6 месяцев
ICT Supervisor
Access Business Group International, Москва
Обязанности и достижения:
Build and lead IT Department, set KPIs, provide IT services for 6 Russian offices, relations with business staff (Business Partnering), Vendor Management, IT Asset Management, plan and control IT budget (up to $500 000 per year), work out and update IT procedures and policies and IT strategy, develop training plan for users, plan, budget and control International and domestic IT projects
- Июнь 2006 – апрель 2008
- 1 год и 11 месяцев
Business Applications Support Specialist
Renaissance Capital, Москва
Обязанности и достижения:
Daily support of business applications and processes of back-office - 2nd line support, business applicaions support, DB support (MS SQL, Informix), writing documentation, CRM Siebel 7.0 support and administration, 1С 8.0 support and administration, contact with software vendors, UAT of new applications, take part in IT projects, train new employees
- Январь 2006 – май 2006
- 5 месяцев
IT Expert in Bank Applications Support Group
Banque Societe Generale Vostok, Москва
Обязанности и достижения:
Support internal banking software and data flow, take part in IT projects - implementation of HP OpenView ServiceDesk 4.5 and ITSM procedures
- Июль 2002 – декабрь 2005
- 3 года и 6 месяцев
IT Consultant at IT Help Desk
KPMG, Москва
Обязанности и достижения:
Daily user support on the 1st and 2nd lines of Service Desk (offices - Moscow: more than 900 employees, Ekaterinburg: less than 50, Nizhniy Novgorod: less than 20), create and support base software images and take part in consultations on this project with IT Specialists from other offices (St.Peterburg, Kiev, Erevan, Almaty), create users manuals and documentation, support internal auditors software, implement a new end-user software, recruit and train a new IT HelpDesk Specialists, coordinate IT HelpDesk Specialists (3 employees), provide presentations, take part in IT Projects

Образование

- Высшее образование
- Очно-заочная
- 2003
Российский государственный торгово-экономический университет
Факультет: Экономический
Специальность: Информационные системы в экономике (Прикладная информатика)

Обо мне

Дополнительные сведения:

Current project is over. Looking for new possibilities for my career and professional development. Looking for a job with more challenges and more responsibility. Ready for traveling within Russia and abroad. Professional photography, mountain bike, politics, financial markets, hi-tech and IT, automobiles, traveling, different kinds of art. • 6 years of successful team management experience, 8 years of project management and over 15 years experience implementing and supporting various IT solutions in International companies and start-up projects resulted in extensive professional experience and valuable IT knowledge • Complex ICT enterprise solutions for various business needs in different industries (Investment and Retail Banking, Logistics, Automotive, Ticketing) developed and delivered to business units • International IT teams, project team creation and management, recruitment, motivation and evaluation • IT budget and cash-flow, disposal strategy planning and control, improvements and effectiveness of financial resources use • ITSM and ITIL standards and procedures, basics of COBIT • Vendor Management, Contract Management, Procurement: tenders, contracts, negotiations on the top management level • Project Management experience - PMI PMBOK (a number of infrastructure, migration and application implementation projects successfully completed within last 8 years) • Business Continuity Planning and Disaster Recovery Planning for Logistics and Automotive • Information Security experience and IS troubleshooting, implementation and integration of access control systems, implementation of bio-metric systems, Personal Data Protection (Russian Federal Law #152) • Prepare and present technical and project documentation, IT procedures and policies, knowledge bases, knowledge management • Presentation skills, preparing and providing training and presentations for various audience • Programming languages basics VB, VC, Delphi, SQL • High sociability and leadership skills, team-player, team-leader, executive, self motivated