Резюме № 39504913
Обновлено 7 сентября 2018
Обновлено 7 сентября 2018
Export sales manager
Был больше месяца назад39 лет (родился 28 июля 1986)
Москва, готов к переезду: Санкт-Петербург
Занятость
не указано
Гражданство
не указано
Контакты
Телефон
Почта
Фото, имя и контакты доступны только авторизованным пользователям
Опыт работы 8 лет и 5 месяцев
- Декабрь 2015 – май 2018
- 2 года и 6 месяцев
Google Double Click Bid Manager Technical Analyst
Accenture on site in Google (Contract)Обязанности и достижения:
- Troubleshoot and resolve issues related to online advertising tools - Provide guidance and consultative technical support to clients and Account Managers - Provide product, troubleshooting & workflow guidance and training to new hires - Provide two-way communication and collaboration on monthly product release cycles and customer-centric product development - Serve as a point of contact for projects led by our escalation management team to improve client experience and internal operational effectiveness - Work on internal product initiatives like process automation, product improvement suggestion development- Май 2014 – декабрь 2015
- 1 год и 8 месяцев
Russian Enterprise Development Representative (Azure Cloud Services)
Microsoft (N3) ContractОбязанности и достижения:
- Team Management and Training - CRM Management (Customer Service, Product Knowledge) - Account Management (SMB, SME, Enterprise, Corp, EPG) - Revenue generation / Lead gen Management - Business development - IaaS / PaaS deployments on Azure - SharePoint farm deployments - Web and Mobile dev / test environments support and PoC - Office365 integration - CRM Dynamics operations and structuring - BizSpark, MSDN, MPN, VLA, OL programs- Январь 2014 – май 2014
- 5 месяцев
Customer Service Representative Russian
Google Adwords (Contract)Обязанности и достижения:
- Providing support to small and medium-sized businesses (SMBs) based in CEE through different channels - chat, email and phone- Август 2013 – январь 2014
- 6 месяцев
Support Professional
Xbox Microsoft (Contract)Обязанности и достижения:
- Providing support to clients based in Ireland and UK through different channels - chat, email and phone- Октябрь 2012 – май 2013
- 8 месяцев
Security Operations Analyst (Russian market)
Full Tilt Poker (Contract)Обязанности и достижения:
- Manage of any type of frauds, block/unblock accounts - Investigation of the account via internal database system for fraudulent activities on the website - Different Languages incoming e-mail outsourcing from the workload - Responsibility for Verification of documentation, ID, POA request performance until final decision - Management of all security related outbound e-mails, ensuring accuracy of data - Daily Reports (Security Purposes)- Июнь 2012 – сентябрь 2012
- 4 месяца
Data Quality Evaluator-Russian market
Google Maps (Contract)Обязанности и достижения:
- Evaluating the data accuracy from multiple sources, e.g. by contacting the local business representatives via outbound phone calls, email or websites - Reviewing or researching patterns in data, focusing on details and taking action to improve data accuracy - Participating in potential side projects e.g. analyze metrics, recommend operational flow improvements based upon analyses etc. Accomplishment: Quickly and timely manage the workflow achieving needed quality and target- Февраль 2011 – июнь 2012
- 1 год и 5 месяцев
Microsoft Business Solutions Transactional Specialist (MBS Uk&Ireland EMEA)
MicrosoftОбязанности и достижения:
- Responsible for providing excellent customer service through effective and timely order entry for all MS Dynamics products like Navision, Axapta, Great Plains & CRM - Validation and processing of orders for new licenses, upgrades and enhancement. - Ensure complete and accurate order entry into relevant application. - Review of order information and approval of orders for billing - Management of system generated invoices including review & approval - Management of all MBS transaction rework in terms of credit notes for all partner accounts. - Continuously manage and follow-up on all processing issues by taking pro-active measures to solve each issue individually as well as analyzing root causes to remove the issues altogether Accomplishment: - Personal relations with most of PAM’s, OAM‘s and high profile customers in EMEA, UK and Ireland region. - Microsoft Business Solutions Core Certificate- Май 2010 – февраль 2011
- 10 месяцев
Translator, Interpreter English-Russian, English –Lithuanian
Lionbridge Interpretation ServicesОбязанности и достижения:
- Main duties included of Instant, Written Translation in Courts, Garda Stations, and Hospitals etc. - Russian/Lithuanian/English professional interpreting- Ноябрь 2009 – апрель 2010
- 6 месяцев
Process operator
Hewlett PackardОбязанности и достижения:
- Management of the 4 different cycles of process - Product investigation on a daily basis - Machine operation and daily maintenance - Technical support for some of the features and analysis of issues - Data collection
Образование
- Магистр
- Дневная/Очная
- 2014
Факультет: BusinessСпециальность: International Sales- Бакалавр
- Дневная/Очная
- 2010
Факультет: TourismСпециальность: Tourism Management
Обо мне
Дополнительные сведения:
- Fluent English, Russian, Lithuanian
- Vast working experience with MS Office suite – Outlook, Word, Excel, PowerPoint and Access.
- Adobe Pro, Able2Extract Professional, Adobe Photoshop CS and many more applications.
- Google Adwords Fundamentals Certificate (2014)
- Google DoubleClick Bid Manager Certificate (2016)
- Google DoubleClick Campaign Manager Certificate (2016)
- Business Ownership in Ireland (2014) (Inter One Sales and Distribution Ltd)
Leadership: Quick learner; active and initiative at work; team worker; great communicator; creative;
Sport: Boxing, football, basketball, pool, swimming;
Music: Modern dance (Break-dance), Mixing board (Dj and Vj), Guitar player
Information technology; Geography, Reading; Travelling, Cooking
Driving Skills: (Driver License B category)
Фото, имя и контакты доступны только авторизованным пользователям
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