Москва
Резюме № 37814648
Обновлено 25 января 2017
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Дворецкий (Москва, Россия)

Был больше месяца назад
По договорённости
40 лет (родился 18 марта 1985)
Термез, готов к переезду: Москва
Условия занятости
Полная занятость
Стандартный график
В офисе/На объекте
Гражданство
не указано
Контакты
Телефон
Почта
Будут доступны после открытия
Фото, имя и контакты доступны только авторизованным пользователям

Опыт работы 8 лет и 1 месяц

    • Март 2015 – январь 2016
    • 11 месяцев

    Butler

    Rixos the Palm, Dubai

    Обязанности и достижения:

    • To undertake front of house duties, including meeting, greeting and attending to the needs of guests, to ensure a superb customer service experience. • To deal with guest requests to ensure a comfortable and pleasant stay. • To ensure that all reservations and cancellations are processed efficiently. • To report any maintenance, breakage or cleanliness problems to the relevant manager. • To undertake all training as required (eg, first aid, health and safety) • To look after VIP and CEO guests in Grand King Suite room, to do all the tasks from A to Z, and make sure to meet the high expectations of our valuable guests. • To organize for them all kinds of services within the hotel and outside, always being in contact with other departments during the stay of our top VIP guests. • Being flexible all the time for shifts during our guest in house, and do my best to organize high quality of Butler service.
    • Январь 2013 – январь 2015
    • 2 года и 1 месяц

    Butler

    Emirates Palace, Abu Dhabi

    Обязанности и достижения:

    • Welcoming guests to the room and make detailed room orientation about all the facilities of the room and hotel information, as well as city guide • To assist the guest with restaurant reservation, laundry, shoes shine, TV, Internet access, and etc. • To get all the guest preferences about the room set up, fruits and beverages, restaurants, pools, sea beach area and update all those preferences in guests profile in Opera, and inform departments accordingly. • To handle special guest occasions like Happy Birthday, Wedding anniversary, Honeymoon and decorate the room accordingly with balloons, cake, banners, romantic set up on the bed, bubble bath, oil bath, red rose petals, candles. • To deal with special amenities and gifts for VIP and regular guests and prepare the room before arrival with all those amenities. • Working in different shifts and service the rooms during a day and fulfill all the guest requests. • Offering a guest hotel show around and escort them to the restaurants, bars, gym, pool, sea beach and ect. • Organize tour around the city sights like Ferrari World, Grand Mosque, Malls, Yas Marina Circuit, and ect.
    • Май 2011 – январь 2013
    • 1 год и 9 месяцев

    Ramp agent of the ADOS

    “Termez” International Airport

    Обязанности и достижения:

    • To check all the flights done in our airport, to provide and control all kinds of service given to the plane on the station. • To provide the flights for landing off on time by controlling all the departments dealing with airplane services to complete all the jobs according to our check list time. • To deal with foreign flights completed in our airport by providing all services demanded for plane and flight team. • Making all the acts for charter and regular foreign flights completed in our airport and send them to accounting department.
    • Август 2008 – март 2010
    • 1 год и 8 месяцев

    Seafire Steakhouse Fin dining Restaurant, F&B Attendant

    ATLANTIS PALM JUMEIRAH, DUBAI

    Обязанности и достижения:

    • Having different kind of training concerning the guest requirements, complaints, and their willings • Serving in-house and outside guests, taking orders, explaining the menu in a professional way that customer would appreciate, and leaving us with positive impression, and trying to come back • To stick to our mission and vision, to apply it in a proper way in order to reach our target. • Organizing all facilities for group bookings, and to provide real fin dining service • Completed trainings as Service Recovery, Food Hygiene • Dealing with Russian guests in Seafire, assisting other outlets if required for Russian speaker
    • Февраль 2008 – июль 2008
    • 6 месяцев

    Call Center & Business Center Agent

    Intercontinental Hotel in Tashkent, Uzbekistan

    Обязанности и достижения:

    • Working with Fidelio Program for check in & out of guests, and Consol Operator Phone. • Taking the guest requests concerning different issues like engineering, restaurant reservations, house keeping, concierge services, room dining and follow up with requests. • Providing the proper information about entire hotel occupancy, guest arrivals and departure to related departments • Assisting the guest with all the information and hotel facilities including room items, F&B outlets, travel plans, laundry, room dining, meeting halls and etc. • Assisting the guests in Business Center: making copies of different documents, sending & receiving faxes, assisting with computer and Internet • Helping guests to deal with local administrative documents and companies
    • Март 2006 – май 2007
    • 1 год и 3 месяца

    Front Office Receptionist

    Grand Mir Hotel in Tashkent, Uzbekistan

    Обязанности и достижения:

    • Working with Sentez Program (Turkish program) for checking in & out of guests • Answering incoming and outside calls, determining purposes of callers, and forward calls to appropriate rooms, persons or departments • Taking and delivering messages to appropriate guest or department • Answering questions about hotel facilities, room rates, address, directions, and other related information as needed • Taking in advance reservations from walk-in, VIP, and company guests and attach reservation form to file book. • Taking bookings to board rooms or common conference area from different Private Enterprises, and Government Companies

Условия занятости

  • Подходящие условия занятости
Полная занятость
Стандартный график
В офисе/На объекте

Образование

Обо мне

Дополнительные сведения:

Languages: English, Russian, Turkish, Driving license, category ”B”, issued by the State Automobile Inspection Authority in Uzbekistan.
Фото, имя и контакты доступны только авторизованным пользователям
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